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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,762 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,762 reviews

August 03, 2019

Great salesman and was easy to deal with. As a business owner I will recommend Nick Artino to anyone that needs a new vehicle.Nick will go far in this business. Tha More

by Dan Muzic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Aug 04, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

That's what we like to hear! Thank you for taking the time to share your experience with us. Nick was happy to help you with everything. Please let us know if we can be of any further assistance to you.

August 02, 2019

Incredible regular service, makes up for 1 /only "bad" time After having 1 initial not so great service experience, Ganley has really shown their true colors as actually caring for their customers. I had a "hop More

by JimStone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin R. Adams
Aug 03, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Jim, thank you for giving us the opportunity to address the situation with your Charger. We will always work diligently to address any concerns that our guests may have. Be sure to bring any future wants or concerns to our attention. Have a great day.

July 31, 2019

Impressed Nick was a great salesman , helped me with every question I had and was very knowledgeable. He was very professional and I would recommend him to anyo More

by Wallendr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash, Nick Mcintire
July 31, 2019

Excellent Experience Nick was one of the Best Sales reps we have worked with in a very long time. Knowledgeable, and Patient! If your looking to lease, or buy new or used More

by S.Tay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Jul 31, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive review and rating! We are happy to know that Nick was the best during your visit by being knowledgeable and patient. We hope that you will visit us again soon!

July 30, 2019

Great Leasing Experience Nick made the entire process quick and easy. He's very knowledgeable and took care of everything I needed! Will definitely recommend to others as well More

by SeanL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Jul 30, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the wonderful review!

July 29, 2019

Great experience Working with Nick to get my first brand new car was a great experience. The process was easy and he was able to get me a better car for a better price More

by Sami314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Jul 29, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review, Sami! We'll let Nick know to keep up the excellent work. We appreciate your business - congratulations on your new Jeep!

July 29, 2019

BEST PERSON EVER!!!! Alec is incredible! These reviews are 100 percent optional and I would write a million for this man. I recently graduated college in Florida and moved More

by Chelseyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Campola
Jul 29, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Chelsey, we appreciate your review and your business! We're delighted to hear that Alec provided you the great service you deserve. We'll be sure to pass along your kind words. We look forward to seeing you next time - just let us know if there's anything else we can do for you. Congratulations on your new car!

July 29, 2019

Terrible service and zero follow up I began working with Jessica via an online inquiry and determined a time to come into the dealership (Wednesday, July 24th) I am extremely busy at wo More

by Frustratedbuyer
Customer Service
Recommend Dealer
No
Employees Worked With
Walter Queisser, Jessica Katila
Jul 29, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, Your satisfaction is important to us and I regret to learn of your frustration with your recent shopping experience regarding the Jeep you were interested in. I would appreciate the chance to speak with you to better address any concerns you may have. Please contact me when you have a moment. Thank you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

July 29, 2019

Awesome dealership! Nick Mcintire was attentive and patient through my entire purchase of a 2018 Jeep. He was professional and personable. I always recommend him to anyon More

by Kaitlynarganti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
Jul 29, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you, Kaitlyn, for taking the time to share your outstanding experience with Nick! We appreciate your positive feedback and glowing recommendation; We are looking forward to taking care of your Jeep in the future!

July 29, 2019

First Jeep Purchase Nick was great to work with. He was very knowledgeable about the vehicles, answered any questions we had, and was very patient; a pleasure working wit More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
Jul 29, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Julie- Sounds like you had a great experience from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning Nick. Glad to hear you enjoyed your car-buying experience. Looking forward to taking care of any of your auto needs in the future.

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