
Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,762 reviews
Great salesman and was easy to deal with. As a business owner I will recommend Nick Artino to anyone that needs a new vehicle.Nick will go far in this business. Tha and was easy to deal with. As a business owner I will recommend Nick Artino to anyone that needs a new vehicle.Nick will go far in this business. Thanks for making the process go quickly. More
Incredible regular service, makes up for 1 /only "bad" time After having 1 initial not so great service experience, Ganley has really shown their true colors as actually caring for their customers. I had a "hop After having 1 initial not so great service experience, Ganley has really shown their true colors as actually caring for their customers. I had a "hopefully" fluke incident w/my Certified used car that was hard to replicate for them (my Charger decided to shut down completely & at random while driving on the freeway), but eventually the PCM was found to be at fault & quickly replaced. I recently had a factory recall plus an issue that was thankfully covered by the extended warranty I bought & had a great experience from start to finish! Although they didn't have the particular part on hand to fix the warranty issue, they got it in first thing the next morning (after a late afternoon appointment). I opted not to get a loaner this time and they very politely provided me with a ride home (the guy that drove me had me laughing and happy the whole ride home)! While I thought I would not ever deal with them again after some likely misplaced frustration stemming from my original issue, I can confidently say that I will likely purchase my next car from them. I appreciate the "no pressure" type approach to upsell unnecessary services when going in for service and their overall friendly attitude. As an admittedly particularly picky consumer, I'm glad to have landed at their door, as they've more than earned my trust and continued business. 10/10 would recommend!! * I can't remember the guy's name that helped me, but he was great. More
Impressed Nick was a great salesman , helped me with every question I had and was very knowledgeable. He was very professional and I would recommend him to anyo Nick was a great salesman , helped me with every question I had and was very knowledgeable. He was very professional and I would recommend him to anyone going to Ganley of painesville township! More
Excellent Experience Nick was one of the Best Sales reps we have worked with in a very long time. Knowledgeable, and Patient! If your looking to lease, or buy new or used Nick was one of the Best Sales reps we have worked with in a very long time. Knowledgeable, and Patient! If your looking to lease, or buy new or used he is the guy you need to speak with. More
Great Leasing Experience Nick made the entire process quick and easy. He's very knowledgeable and took care of everything I needed! Will definitely recommend to others as well Nick made the entire process quick and easy. He's very knowledgeable and took care of everything I needed! Will definitely recommend to others as well as come back when my current lease is up. More
Great experience Working with Nick to get my first brand new car was a great experience. The process was easy and he was able to get me a better car for a better price Working with Nick to get my first brand new car was a great experience. The process was easy and he was able to get me a better car for a better price than I was originally intending. Overall, I was very satisfied with the service and my new Jeep. More
BEST PERSON EVER!!!! Alec is incredible! These reviews are 100 percent optional and I would write a million for this man. I recently graduated college in Florida and moved Alec is incredible! These reviews are 100 percent optional and I would write a million for this man. I recently graduated college in Florida and moved to Ohio and have always been scared to go into a car dealership, especially being a female. I know how things can go and was terrified to get ripped off or not get the best deal. This was absolutely not the case with Alec. He made everything smooth and comfortable. He gave me his two cents and made me feel like this was more than just a business deal. He wanted my respect and friendship. This is what stood out to me the most. I went to so many other dealerships but he blew everyone out the water. His positive attitude and contagious energy was everything I needed to clear my nerves! He gave me the best deal and continues to check up on me to make sure I am beyond happy with my choice of vehicle. I don’t trust many people especially when it comes to this kind of stuff and all my savings disappearing for my dream car but WOW is all I can say. He made all this stress and worry worth it. Thank you Alec! I am one happy camper and will continue to send people in your direction. You have a customer for forever! Chelsey T More
Terrible service and zero follow up I began working with Jessica via an online inquiry and determined a time to come into the dealership (Wednesday, July 24th) I am extremely busy at wo I began working with Jessica via an online inquiry and determined a time to come into the dealership (Wednesday, July 24th) I am extremely busy at work and let her know that I only had about 30 minutes and the Jeep I was interested in. On arrival I was introduced to Walter who was not aware of the car I would like to see or my tight timeline. We proceeded to walk around the lot looking at Jeeps that I was not interested in. I gave him the stock number and he determined that the Jeep I liked was across the street. We proceeded to cross a very busy road to arrive at the vehicle's location at which point I was feeling very frustrated and uneasy about the road crossing. On arrival back to the showroom he looked at my vehicle and took some basic information. He stated that the only person that could appraise my Jeep was not in (odd, frustrating and interesting all at the same time). I am not sure why Jessica stated to come in at this time knowing I wanted a trade in. He stated be would get back to me with some numbers and I have not heard from Walter at all. I did email Jessica this morning asking when I could expect the information and have not heard back either. I have an appointment with another dealerships at 7pm today and expect to drive my new vehicle home. More
Awesome dealership! Nick Mcintire was attentive and patient through my entire purchase of a 2018 Jeep. He was professional and personable. I always recommend him to anyon Nick Mcintire was attentive and patient through my entire purchase of a 2018 Jeep. He was professional and personable. I always recommend him to anyone looking to buy a Jeep! More
First Jeep Purchase Nick was great to work with. He was very knowledgeable about the vehicles, answered any questions we had, and was very patient; a pleasure working wit Nick was great to work with. He was very knowledgeable about the vehicles, answered any questions we had, and was very patient; a pleasure working with him. Ganley should be proud to have him representing their dealership. More