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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,711 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,711 reviews

September 06, 2024

Good experience. Made process as easy as possible. Salesman and General Manager even emailed after 1st visit and said let them know if I need anything. More

by jg
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Santiago Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2024

Bryan was great. Everyone was so nice. I would recommend this dealer. Lots of cars to choose from. More

by ToniZemaitis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

September 01, 2024

Beautiful facility. ..every one was very nice... Our sales person Richie was wonderful to work with so easy to talk to.. He was so far the best to work with from other More

by Steph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Steph, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Sep 06, 2024 -

Steph responded

You Welcome.

August 31, 2024

I felt Welcome warm and most of all respected . First time in my life i had no problem purchasing a vehicle More

by gabbie23ana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Santiago Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

What outstanding service I received from Al and Troy. First time in their new facility and couldn't have had a better experience anywhere else. They both truly want to work with you and for you to make More

by Peggym
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2024

I appreciate when you pull up in your car for service, you don’t have to wait long, they take the keys, pull in the car for service! Then offer a ride home unless you plan to remain there for car. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
August 29, 2024

Todd was easy to work with prossses was quick. This is our third vehicle buying through him . Highly recommend. More

by jasonpaulperryjason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

August 25, 2024

Fantastic buying experience at this dealership! Everyone was fair and honest. Devan was extremely knowledgeable and helpful. Thanks to everyone for a great experience! More

by Hdwarp7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. Thank you, and have a fantastic day!

August 25, 2024

Very good experiance the entire staff was knowledgeable and helpful they went out of their way to get me into the vehicles i wanted I would not hesitate to purchase or recomend others get their vehicles fr More

by jkannard07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2024

Very friendly and helpful. Great selection of vans and they're not all white!! I got a black Promaster and it's a beauty!! More

by julie kaman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Julie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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