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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,816 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,816 reviews
April 14, 2020
I love the dealership and the staff. However, I wish Jeep would back their dealers with better support and solutions to the products they manufacture. would back their dealers with better support and solutions to the products they manufacture. More
by Bryan
Employees Worked With
Mathew Urbas, 5-stars, Mike Thomas, Kevin R. Adams, Deanna Kirk
April 10, 2020
Professional Staff Had the pleasure working out a deal for a 2020 Ram with Nick. Nick was very professional throughout the discussions and showed his knowledge on the Had the pleasure working out a deal for a 2020 Ram with Nick. Nick was very professional throughout the discussions and showed his knowledge on the vehicle. More
by rnfenster69
Employees Worked With
April 09, 2020
when no one else play fair & accurate Nichole did. just good to go with theses guys so far, as time goes & I start to get my car service I be able to say lot more. just good to go with theses guys so far, as time goes & I start to get my car service I be able to say lot more. More
by cspenman
Employees Worked With
April 04, 2020
buying a Jeep with ease Very professional staff, made the buying experience less stressful. Large selection of vehicles to choose from. We were given a tour of the dealershi Very professional staff, made the buying experience less stressful. Large selection of vehicles to choose from. We were given a tour of the dealership to show us everything they offered. A really Grade A experience with Nick and Jim. More
by abazias
March 31, 2020
Great service and atmosphere. I bought a 2020 ram Laramie. I got a great price through the sales team and finance department. Good feeling walking away with a new vehicle Laramie. I got a great price through the sales team and finance department. Good feeling walking away with a new vehicle More
by Charris18
Employees Worked With
Eric Thompson (5 stars)
March 25, 2020
Compass 2017 I have been going to them for over 25 years and every person that works there is professional, kind.They are nevere pushy and always do their best for I have been going to them for over 25 years and every person that works there is professional, kind.They are nevere pushy and always do their best for you. More
by patricia.lynch1949
March 20, 2020
Told one thing did another. I was told we would be at a certain trade amount and monthly payment on a Jeep Gladiator. I emailed as well as called stating I do not want to waste my time this is something yo certain trade amount and monthly payment on a Jeep Gladiator. I emailed as well as called stating I do not want to waste my time this is something you can do right? Anthony said yeah should be simple come on in. Well they were 6-7 k off my trade which Edmund's puts at 23500. They offered 16100. While I was there I actually worked with Walter who was very professional and did a great job. However it was still a waste of my time as we were nowhere close. I was planning on driving home in a Gladiator, that didnt happen. More
by harrypotternc7
Employees Worked With
Walter Queisser, Anthony Castaneda
March 20, 2020
We had a wonderful experience with Nick! He did a great job finding us the right car. We love our Jeep Wrangler Rubicon, it’s so nice! job finding us the right car. We love our Jeep Wrangler Rubicon, it’s so nice! More
by savergenz
Employees Worked With
March 16, 2020
Troy and the team at Ganely was great, they worked way past business hours to get our sale finalized. They definitely earned another sale from us in the future. past business hours to get our sale finalized. They definitely earned another sale from us in the future. More
by Archapman1
March 16, 2020
New Grand Cherokee Linda G. Troy our salesman was awesome. very Knowledgeable easy to work with. I would recommend him to anyone. Made this sale smooth. Rick Campola took care Troy our salesman was awesome. very Knowledgeable easy to work with. I would recommend him to anyone. Made this sale smooth. Rick Campola took care of us on the Trade-in and was very fair. More
by Linda G.
