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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,816 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,816 reviews

May 23, 2020

Jeff was awesome! The wait was unacceptable and not Jeff’s problem. There were SEVERAL employ BC ees sitting around talking while Jeff ran circles around them...,paperwork, leaving to get gasoline, g More

by Dottie Pozzuto
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Bukovinski, Jim Waterwash
May 23, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Dottie, I am concerned to learn about your dissatisfaction regarding the wait time. Please feel free to reach out to me so that we can address your concerns. I look forward to connecting with you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

May 25, 2020 -

Dottie Pozzuto responded

Noting to discuss. I just hope my review can help others and speed up the process for all involved.

May 21, 2020

If you want to purchase a car from a true professional ask for Nick Mcintire from Ganely. He is a rare find! Words that come to my mind are Honesty, integrity, knowledgeable and empathetic. I've bought 6 More

by Petlowanypam
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Gale, Nick Mcintire
May 22, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi there, thank you so much for the kind words! We're so happy to hear you had a positive experience. We will be sure to give your thanks to Nick and our team! Congratulations on your new vehicle!

May 19, 2020

OUTSTANDING ! Nick Campola went Above & Beyond ! Nick is Very polite, patient, thorough and displayed much Professionalism. I had a personal issue at the bank with More

by dloganhd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash
May 20, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Don, Thank you so much for sharing your satisfaction and high praise for Nick. Congratulations on your car! We really hope you like it. If there is anything else we can do to assist, please feel free to reach out. We hope you have a wonderful day!

May 17, 2020

Way easier then expected. Nick was awesome. If you want to experience great support then you have to visit Ganley Village and ask for Nick Campola. You will not be disappointed! More

by lorechavez
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi there, thank you so much for the great review with Nick! Let us know if there is anything else we can help you with!

May 15, 2020

This should be the first dealership that you visit! Called the dealership at 6:00pm on a Tuesday to inquire about a 2017 Ford Escape. Nicholas Artino (Sales) unselfishly said that his cousin Nicholas Ca More

by daniel.dinko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Artino, Jim Waterwash
May 15, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the amazing review, Daniel! We will be sure to thank Nicholas, Nicholas, Jim, and Rick for providing you and your wife with excellent service. We look forward to working with you again!

May 13, 2020

Chrysler 300 driver and pasenger door holding water I had a rare problem with water not draining from both front doors on my Chrysler 2019 300. Ganley did a GREAT JOB removing both front inside panels a More

by melrosejoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanna Kirk
May 14, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive review and rating! We are happy to know that we were able to help you with you vehicle and if you need anything else please let us know!

May 12, 2020

Easy all the way around, sales, purchasing, communication, financing, staff, location thanks for helping with my kids first car he is super excited! Definitely recommend! More

by Amber
Recommend Dealer
Yes
Employees Worked With
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Amber, Thank you so much for your feedback. We are so happy to know that everything went well. Please know we appreciate the recommendation. Feel free to reach out to us if we can assist with anything else.

May 12, 2020

I got the truck I wanted for the price I wanted Nick I got the truck I wanted for the price I wanted Nick made the process simple and easy Al in finance got me in and out Nick delivered the truck to More

by Tjbont1199
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Artino
May 13, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Congratulations on your truck! We are so glad to know of Nick and Al's outstanding level of care. We hope you are enjoying your truck. We look forward to working with you again. Please have a great day!

May 12, 2020

Nick was very attentive and super helpful!! From the moment we walked in to the dealership to the moment we were driving off the lot, he went above and beyond with the entire experience of buying my new More

by MchpJeep
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Mcintire
May 13, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for taking the time to write a positive review! We are happy to hear that Al and Nick were able to help you find a great car and was able to make the overall experience at our dealership great. Enjoy your new Jeep! Don't hesitate to reach out when we can help you again down the road!

May 09, 2020

I shared my expectations/use and necessities concerning the auto I was looking for with Nick and he picked the perfect one! Thank you very much. More

by Rrb
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
May 10, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Congratulations on your car! We are thrilled to know that Nick was so helpful and you were able to find the perfect one to suit your needs. Thanks for your feedback. We hope you have a great day!

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