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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,735 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,735 reviews
October 27, 2024
Went in looking for my jeep and found exactly what I wanted and in my price range and price point… so I bought it. wanted and in my price range and price point… so I bought it. More
by Gregory
Employees Worked With
October 27, 2024
Mike was very professional and helpful throughout the process. His knowledge of the Jeep I am purchasing was top notch and very friendly and fun personality! process. His knowledge of the Jeep I am purchasing was top notch and very friendly and fun personality! More
by Melissastevens217
October 24, 2024
Mike Rossi was great to deal with. Answered all my questions, very friendly and knowledgeable. I appreciate the time he spent with me even after closing time. Answered all my questions, very friendly and knowledgeable. I appreciate the time he spent with me even after closing time. More
by Brian
Employees Worked With
October 22, 2024
We received top-quality service with our Product Specialist, Nicky Talbot. She pulled out the entire inventory on hand for the truck year/model we were looking for. We found the exact truck we wante Specialist, Nicky Talbot. She pulled out the entire inventory on hand for the truck year/model we were looking for. We found the exact truck we wanted without feeling pressured to buy. For a positive experience, go to Ken Ganley Chrysler-Dodge-Jeep-Ram in Mentor and ask for Nicky. More
by Valerie F.
October 19, 2024
Service was excellent. Quick in and out. Service manager Todd Coolidge was awesome very professional and courteous. All the staff especially Jim Coolidge, was vey helpful a Quick in and out. Service manager Todd Coolidge was awesome very professional and courteous. All the staff especially Jim Coolidge, was vey helpful and knowledgable. I would definitely recommend it to anyone needing service. Hands down one of the best. More
by mvranic19
Employees Worked With
October 16, 2024
Absolutely great service and very professional. Could not be happier with crew and process of buying a new vehicle. Could not be happier with crew and process of buying a new vehicle. More
by bmw17wfd
October 16, 2024
Great service department The Workers are very friendly and helpful Service got done on time friendly and helpful Service got done on time More
by bkane13
October 16, 2024
Great experience compared to other dealerships in the past. Mike helped me find the perfect vehicle and made the process transparent past. Mike helped me find the perfect vehicle and made the process transparent More
by Jasmin
Employees Worked With
October 15, 2024
Mike is a VERY courteous Thoughtful and willing to accomadate and took the time to find the perfect car!!!!!!!!!! accomadate and took the time to find the perfect car!!!!!!!!!! More
by JaniceB
October 15, 2024
I was there on time and they took my car into the service department , and finished the oil change and tire rotation in a timely manner. department , and finished the oil change and tire rotation in a timely manner. More
by klinc99
Employees Worked With
