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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,710 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,710 reviews

October 02, 2024

I was in a tough situation with my car i came in and they helped me out so much. More

by phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander (Stan) Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Phil! We're so happy we were able to help you out! We hope you have a great day!

October 02, 2024

Had no problems getting what I needed done in a timely manner Could not be happier More

by Ram511jr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 01, 2024

Eric Thompson was very helpful during the whole process. The entire dealership made my buying process enjoyable More

by miltpavlisin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Oct 04, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so helpful during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2024

Great selection and very helpful and knowledgeable staff, highly recommend this dealership. Made the car buying experience very enjoyable. More

by TonyD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gowing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello Tonyd, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

Everyone is very welcoming and it is very pristine in the building. We had a very good experience here. More

by Homelessman77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2024

Todd was so great helping me find my new car! He was very kind, trustworthy and professional and genuinely wanted to help More

by ansincich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

September 25, 2024

Nicky was incredibly helpful and patient. She answered my many questions and addressed my concerns. She made me feel comfortable with my decision. I would definitely recommend working work he More

by Vanessa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Vanessa, we're happy you found our staff to be so helpful during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. Thanks for the recommendation, and have an amazing day!

September 24, 2024

I came in looking for a used truck They showed me what I needed and got me all the options I wanted Mike Rossi was knowledgeable about the trucks and was willing to meet me when I was available Great More

by Mikepilotti
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2024

I can honestly say working with Mike was a pleasure. I went to 5 dealerships before finding Mike at Mentor Ganley and he was the first to actually listen to our needs and not try to push me into a vehic More

by The Drews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2024

Great dealer and great service. Had my car ready to go right away. Thank you! More

by Sjpal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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