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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,711 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,711 reviews
September 16, 2013
I must start by saying, my husband and I have been looking for new cars on and off for a few months since we moved to Ohio. On the day we were really interested on buying we took a road trip around th looking for new cars on and off for a few months since we moved to Ohio. On the day we were really interested on buying we took a road trip around the area, it included a total of 3 different Jeep dealerships in an 25 mile radius of which we live. Our last stop was Ganley Village Chrysler Dodge Jeep Ram, when C.J. came outside and greeted use we knew then this was the dealership who would receive our business. He was so welcoming, full of information from the get go on the Jeep brand and didn't act Pushy which is a rarity for some salesmen. Just his composure and knowledge led us to not only purchase one Jeep Grand Cherokee Overland but two! At this point he had his work cut out for him to please my husband with the sale and he did exactly what we wanted. Him and the Ganley Team worked together to get us everything we had gone for! We felt that it was a great visit with no pressure. We personally dealt with C.J. throughout the entire process which was flawless considering we were trading in two vehicles for the new ones. They didn't have exactly what we wanted in stock for the second Jeep but in quick turn around had one ready for us to pick up! My husband and I would like to Thank C.J, Justin, Mike Hall, and all other Ganley Team members that helped make this trip a successful one! We truly appreciate your professionalism. More
by Donata
