Ken Ganley Chrysler Dodge Jeep Ram Mentor

Ask for Bob My wife and I stopped in on a whim. Told our salesman, Bob, what we were looking for and what we wanted to pay. Bob worked hard going back and forth a My wife and I stopped in on a whim. Told our salesman, Bob, what we were looking for and what we wanted to pay. Bob worked hard going back and forth and finding the right vehicle but finally got the job done. I am not a big fan of salesmen but Bob was great. He's the kind of guy I'd hire. The rest of the staff did well too. I'll be back. More

Such an great experience! Couldn't have been happier with all the employees of Ganley! Especially my salesman Bob! He made my first car purchasing experience awesome! He made m Couldn't have been happier with all the employees of Ganley! Especially my salesman Bob! He made my first car purchasing experience awesome! He made me always fee comfortable and at ease about everything! Definitely NOT a stereotypical pushy salesman. I will always recommend Ganley village and Bob!! More

Entertaining and Effective I recently acquired my very first vehicle at Ganley Village Doadge Jeep Ram on mentor ave. There were a couple of mistakes, however Rob Kuawa, a fu I recently acquired my very first vehicle at Ganley Village Doadge Jeep Ram on mentor ave. There were a couple of mistakes, however Rob Kuawa, a funny sales man, and the used car sales manager and I found my car a kia sorento. They were so entertaining that my sister plans to come back when shes ready, Just ask for Bob Kuawa. Excellent customer service. More

great group of people. Great experience with a great group of people. They worked with me to ensure my needs were met and the car was what I needed. I would go back for futu Great experience with a great group of people. They worked with me to ensure my needs were met and the car was what I needed. I would go back for future purchases. More

Great Experience By far the best car buying experience I've had. Bob and Ken Kukwa made the entire process easy and enjoyable! I wouldn't buy a car anywhere else! By far the best car buying experience I've had. Bob and Ken Kukwa made the entire process easy and enjoyable! I wouldn't buy a car anywhere else! More

My purchase and sales experience I just finalized and took ownership of my new truck yesterday at Ganley Dodge in Painesville Ohio. I have never dealt with more professional people in I just finalized and took ownership of my new truck yesterday at Ganley Dodge in Painesville Ohio. I have never dealt with more professional people in my life. I was treated with respect and honesty. The truck came up at the last minute and I was in a deal with another dealership. They made the new deal work and never pressured me. My salesman Don W and Manager Mike C were amazing. They were the best true car salesman I have ever dealt with. I know they get a bad rep being in the car business but these guys, along with everyone else there, are fantastic. I also know they are in the business to make money, and they did, but they also made a loyal customer in me. I can't say enough about this dealership and their staff. I would recommend them to anyone. More

2015 Challenger Scat Pack These guys are awesome! Very friendly group of professionals. Picked me up from the airport to bring me to the dealership. Went out of their way to These guys are awesome! Very friendly group of professionals. Picked me up from the airport to bring me to the dealership. Went out of their way to make the deal a success. I highly recommend them to anyone looking in the area or online... Thanks guys More

Great customer service! I had an appointment on June 3 2015 at the Ganley Village Dodge in Painesville Ohio and Shannon Klucaric courteous and friendly. She is great! I had an appointment on June 3 2015 at the Ganley Village Dodge in Painesville Ohio and Shannon Klucaric courteous and friendly. She is great! More

A++++! Excellent experience!! Will definitely return when looking for additional car purchases. Every one at Ganley Village cared and took excellent care of Excellent experience!! Will definitely return when looking for additional car purchases. Every one at Ganley Village cared and took excellent care of us!! We have often purchased from private car owners, in the past, but have now found a car dealer we trust 110% and will return to again. Thank you!! More

This was the worse car buying experience This was the worse and rudest car experience I have ever had. From the first moment we stepped on the lot until we drove the car off the lot I have n This was the worse and rudest car experience I have ever had. From the first moment we stepped on the lot until we drove the car off the lot I have nothing nice to say. The finace manager treated us like worthless people who were just upset cause it was taking too long, We made the who deal on friday evening and returned Sat about noon with our down payment and financing, my daughter had to be to work at 3pm and was not able to make it to work on time. When we asked Mr Franc how much longer it would be he barked a very rude I am trying the best I can at us and precided to make us wait, this was at 2:50 we had waited almost 3 hours to be taken care of. While signing the papers he was extremely short and rude and when we signed last one he said there your done. Great now what, so I waited a minute and said ok now what, and he said now you wait on Troy. It was just incredibly unprofessionally done. and I will never return to this dealership nor recommended it to any family or friends. Troy was about the only nice part of the whole experience, but I think his inexperience led to a bad ending, he was off helping several other customers, and therefore we didnt get in and out in a timely manner. We repeatedly voiced to him that we needed to finish up so our daughter wouldnt be late for work, but it didnt help. I am sorry but 3 hours to get your deal finished when you have a purchase agreement and letter of guarnteed financing i not acceptable. More