Ken Ganley Chrysler Dodge Jeep Ram Mentor

Ganley Village went above and beyond to get us in our SUV There were many hurdles we knew we would have due to our current vehicle. We went to Ganley Village to look for a used vehicle we had seen on the webs There were many hurdles we knew we would have due to our current vehicle. We went to Ganley Village to look for a used vehicle we had seen on the website and both the salesman and the finance department worked on our sale for the entire day to get us the payment as well as the SUV we wanted. Everyone was helpful and we walked out at the end of the day exactly as we had hoped, with a new SUV!!! More

Great Sales Dept., poor Service Dept.!! Our salesperson, Eric Thompson was very friendly and helpful. Everyone is the sales dept. was nice and made you feel appreciated. Not so much when w Our salesperson, Eric Thompson was very friendly and helpful. Everyone is the sales dept. was nice and made you feel appreciated. Not so much when we recently went to their Service Dept. Not one person will look up and acknowledge you when you are standing there waiting. No one greets you or even thanks you when you leave. A girl in the back came walking through to get papers off the printer yawning with extremely short shorts on (really unprofessional). Our salesperson came in to greet me and tried to get an answer as to where our car was, and then he finally located it outside running, no one told us it was ready or they were even bringing it around. The guy who handles the detailing acts like he doesn't want to be there and could care less that you are there. Overheard the other employee ask a customer why he was there, the customer replied for a free oil change and his response was "what makes you think you get a free oil change", really!!?? Customer said his salesperson gave it to him. No apology for being rude. This Service Dept. needs a reality check and a lesson in customer service!!! More

Excellent customer service Our product specialist, Vanni Pikus , was informative, helpful, very eager to answer all questions and did product research when needed. She is very f Our product specialist, Vanni Pikus , was informative, helpful, very eager to answer all questions and did product research when needed. She is very friendly but then has a quality to switch to business mode which is a wonderful because she didn't waste our time. Very positive experience!! Love her ability to communicate in a friendly and effective manner. More

Great experience We went in just to price yet walked out buyers. Henry was fantastic as was everybody else. The most painless car-buying experience I've ever had. H We went in just to price yet walked out buyers. Henry was fantastic as was everybody else. The most painless car-buying experience I've ever had. Highly-recommended. More

Great experience at Ganley I recently purchased a 2015 Jeep Compass and I love it! The whole team make me feel very welcome and were super nice. Eric was my sales person, and wa I recently purchased a 2015 Jeep Compass and I love it! The whole team make me feel very welcome and were super nice. Eric was my sales person, and was great. He was knowledgeable about the vehicle and was helpful in answering all of my questions. More

Purchase of new vehicle The entire, overall experience of the dealership was fantastic. I could not have asked for a better first vehicle buy than I did with this dealership. The entire, overall experience of the dealership was fantastic. I could not have asked for a better first vehicle buy than I did with this dealership. The associates were all extremely nice, the facility was spotless, and everything was well run. Every staff member I met was friendly and helpful, and the dealership located my ideal vehicle quickly and efficiently. There were no surprises and everything was presented up front and in a professional manner. I worked with Henry with locating the vehicle I wanted and he had it at the dealership in a matter of days. He knew his information about the Jeep I purchased and did a great job explaining every detail I needed to know. I also worked with Michael in financing who did an amazing job getting the coverage I wanted at a price I could afford. I don't see myself going to another dealership as I long as I'm in this area and cannot praise them enough for the services they provided. More

Thank you Vanni! Vanni was great to work with, I would recommend going to see her if you're ever in the market for a vehicle! I love my new jeep! Vanni was great to work with, I would recommend going to see her if you're ever in the market for a vehicle! I love my new jeep! More

Love!! I had a wonderful experience purchasing my new Jeep Cherokee! Everyone I came in contact with was patient, kind, and professional. I love my new car! I had a wonderful experience purchasing my new Jeep Cherokee! Everyone I came in contact with was patient, kind, and professional. I love my new car! Thanks for everything! More

good experience The people we dealt with were very personable and answered every question we had. Even after the sale I am able to reach out and get a question answer The people we dealt with were very personable and answered every question we had. Even after the sale I am able to reach out and get a question answered very quickly. I am sure we will be back to deal again on other vehicles. Troy Rossman and Rob Franks made sure it was the right deal for us, before signing any papers. They made us feel comfortable and tended to all our needs. More