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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,736 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,736 reviews

January 20, 2016

surprise My husband and I went to check out the price of a car Mitch was very nice and he really work with my husband to get the best deal, the surprise was wh More

by egonza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mitch , Mitch Sanchez
Feb 17, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Ganley Village with only the best there is to offer. It’s so nice to hear that Mitch and Al helped to make your experience such a positive one. Enjoy your new vehicle!

January 18, 2016

Awesome staff I had the pleasure of working with Eric Thompson. He was very helpful and knowledgeable of the lease I was trying to get. It took awhile but we were More

by sydydeyeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We couldn’t be happier that Eric provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Ganley Village team. We hope you are enjoying your new Ram Big Horn, please come back to visit anytime!

January 17, 2016

Amazing This is the first time we have ever been car shopping that we felt like, we're in charge!! From the text messages with Jacki, to our awesome salesman More

by Rdjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacki Carson, Matt Urbas, Jacki Carson
Feb 15, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Jacki, Matt and Al were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

January 10, 2016

Absolutely outstanding salesmanship. Mike Brown was a pleasure to deal with as well as the rest of the sales/financing staff. I felt that the team genuinely shared the same enthusiasm as More

by ScatpackRukus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsie Stanton, Michael Arnoff, Mike Brown
Feb 15, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We would like to thank you for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Ganley Village with only the best there is to offer. It’s so nice to hear that Mike Brown and the rest of the team helped to make your experience such a positive one. Enjoy your new Dodge!

January 09, 2016

1st new car purchase in 5 years! Great experience! Great salesman and finance department to work with! The negotiations for the price of the vehicle were upfront and honest. Mike followed up with me an More

by Nuggett06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brown
Feb 15, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hearing that you had a “great experience" is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Ganley Village in Painesville, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

January 08, 2016

Bill went above and beyond customer service. I have purchased 3 new vehicles & 2 service contracts thru Village Dodge and will continue being a loyal customer because of Bill Whipple's service. More

by Jim Livengood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whipple
Feb 15, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Jim, we couldn’t be happier that Bill provided you with a great service experience. He is a true asset and we are lucky to have him on the Ganley Village team. We truly appreciate your continued patronage, please come back to visit anytime!

January 07, 2016

Pleasant experience! From start to finish, this was by far the most pleasant and pain free buying experience I have ever had. Troy Rossman and the rest of the Ganley Jeep More

by JayPa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsie Stanton, Richard Barron
Feb 15, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Ronald, hearing that you had “pleasant and pain free buying experience” is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Ganley Village in Painesville, we wish you many happy miles in your new Jeep. We look forward to serving you for many years to come!

December 31, 2015

Found, negotiated, bought and drove away with exactly 6 hour Vanni was excellent. Very knowledgeable. Got me what I wanted at a better price and lower rate then I hoped for. Great truck! I will buy here More

by Sam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff, Vanni Pikus
Feb 15, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We couldn’t be happier that Vanni provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Ganley Village team. We hope you are enjoying your new truck, please come back to visit anytime!

December 30, 2015

GOOD TIMES HAD After having moved from Fla all the way to Oh, my husband and I were looking for a good experience with no hassle. I personally went to 4 different de More

by queenrb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff, Dave Melaragno
Dec 30, 2015 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Ganley Village with only the best there is to offer. It’s so nice to hear that Dave and Mike helped to make your experience such a positive one. Enjoy your new vehicle and thanks for choosing Ganley Village!

December 24, 2015

New Purchase Everyone was very helpful with the purchase of my new Grand Cherokee. Special thanks to Vanni who helped me with the deal from beginning to end! More

by James64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Arnoff, Vanni Pikus
Dec 30, 2015 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for your review James64! We are so glad you were happy with your experience. Thank you for choosing Ganley Village and enjoy your new Grand Cherokee!

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