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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,736 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,736 reviews
May 07, 2024
Went in knowing what I wanted and Alexander was more than accommodating for helping me get the best deal on the vehicle! accommodating for helping me get the best deal on the vehicle! More
by A. Cooper
Employees Worked With
May 06, 2024
When they tell you to bring your car in, they are prompt on time. They are very courteous. It is very good service to deal with. on time. They are very courteous. It is very good service to deal with. More
by jimhanratty61
May 04, 2024
Everything about this dealership is awesome! First setting up an appointment with Vince super fast and easy! Then meeting with the car salesman Terry, he was awesome from the start! Not pushy, e First setting up an appointment with Vince super fast and easy! Then meeting with the car salesman Terry, he was awesome from the start! Not pushy, extremely helpful and informative. Terry was very patient as my husband and I were indecisive! Then to the finance department with Nick, he was great to work with, patient & understanding! All around a fantastic dealership! More
by Bmccall
May 03, 2024
They were easy to work with and professional. Alex, my salesperson even retrieved items for me that I had left in my trade in so I could pick them up. This is the second vehicle I have purchased Alex, my salesperson even retrieved items for me that I had left in my trade in so I could pick them up. This is the second vehicle I have purchased and overall I am happy with the service provided. More
by Rockam34
May 03, 2024
Staff was great to deal with. Nick (sales rep) seemed to go out if his way to make the buying experience pleasant. Nick (sales rep) seemed to go out if his way to make the buying experience pleasant. More
by wrkern515
Employees Worked With
May 01, 2024
Great service. Nick was awesome with great communication in making my purchase easy and simple. Traveled from out of state to grab a ram and it was easy enough. Nick was awesome with great communication in making my purchase easy and simple. Traveled from out of state to grab a ram and it was easy enough. More
by shawn
April 26, 2024
Ken Ganley CDJRF Painesville is accessible, and easy to navigate especially with the help of their team. Nikki and Nick C made the process of getting my new Wrangler 4xe a dream as they happily provided di navigate especially with the help of their team. Nikki and Nick C made the process of getting my new Wrangler 4xe a dream as they happily provided different vehicle options, and were informative of every step in the process. More
by jkalman
April 25, 2024
We were looking for a car for our daughter. Devon was the salesperson we worked with and the process was smooth, no pressure at all and he went out of his way to help surprise my daughter when Devon was the salesperson we worked with and the process was smooth, no pressure at all and he went out of his way to help surprise my daughter when she showed to to get the car. His customer service was outstanding. More
by Steven
April 25, 2024
From the initial meeting till the final outcome this dealership was totally professional and exemplary. dealership was totally professional and exemplary. More
by Sctbgz1965
