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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,736 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,736 reviews
April 11, 2016
Glad i waited to review Found car I wanted but out of my price range and 5k over KBB. Salesman wouldn't budge. Next dat Secretary txt me and we worked out a good deal. Althou Found car I wanted but out of my price range and 5k over KBB. Salesman wouldn't budge. Next dat Secretary txt me and we worked out a good deal. Although a certified Chrysler car, heated seat didn't work! Would not loan me a car when I was serviced. Service department tried to make me feel guilty. Pressured into extended service plan and scratch coverage. Now can't contact them for a recall on the car, keep getting forwarded to vacation surveys. More
by bryon white
Employees Worked With
Michael Arnoff, Adam Burwell
April 07, 2016
Comfort and Excitement I was helped immediately and the whole process was exciting and also comfortable throughout. Danny was prompt, helpful and courteous the whole time an I was helped immediately and the whole process was exciting and also comfortable throughout. Danny was prompt, helpful and courteous the whole time and continues to be helpful post-purchase! More
by Cequinn15
Employees Worked With
Danny Artino
April 07, 2016
Outstanding sales associate Great job Mr Mike Brown. Integrity, perfect demeanor, honesty and a all around good hearted kid. Thank you for the week you devoted in order to ge Great job Mr Mike Brown. Integrity, perfect demeanor, honesty and a all around good hearted kid. Thank you for the week you devoted in order to get me the best deal in three counties. Our Jeep family has now found a sales associate and a dealership we can trust. Thanks again Mike. Job well done. We appreciate it greatly More
by Iceman
Employees Worked With
Mike Brown
April 07, 2016
Smooth and Quick I worked with Nick Zaucha and he quickly had my vehicle appraised and soon after he was closing the deal on my new Jeep Cherokee. The whole process wa I worked with Nick Zaucha and he quickly had my vehicle appraised and soon after he was closing the deal on my new Jeep Cherokee. The whole process was smooth, no back and forth stuff. It was a great experience! More
by ndmore
April 06, 2016
Very satisfied and happy I just wanted to say our trip up to Ganley Village was well worth the hour and half to get there. Everyone there was nice and very courtesy. I defini I just wanted to say our trip up to Ganley Village was well worth the hour and half to get there. Everyone there was nice and very courtesy. I definitely what to say thank you to Henry Bailey you was the best salesperson we have ever had. Thank you for lunch and I will definitely send business your way. We also we be back in the future to make another purchase. Thanks!!! More
by mwinn0519
April 05, 2016
I was so happy to have Mike Brown finding my truck Mike was GREAT in finding exactly what I was looking for. He went out of his way to find a Ram to fit my needs. I'm on the run all day so the chance t Mike was GREAT in finding exactly what I was looking for. He went out of his way to find a Ram to fit my needs. I'm on the run all day so the chance to text him where we were in the deal was a great help. If Mike doesn't know the answer to your questions, he WILL find out for you and always replied quickly. More
by Mick
Employees Worked With
Mike Brown
April 05, 2016
Purchased a Certified Used Dodge Dart Eric Thompson, our Salesperson, and the rest of the staff were so friendly and helpful... My nephew and I were treated very well by everyone from the Eric Thompson, our Salesperson, and the rest of the staff were so friendly and helpful... My nephew and I were treated very well by everyone from the receptionist to the other salespeople... We were thanked numerous times for making the 3-hour trip to the dealership... I would definitely recommend Ganley Village to anyone looking for a good deal! Eric was exceptionally friendly, patient and professional! More
by ** Cindy from WV **
Employees Worked With
April 03, 2016
Purchased a new Ram 1500 Bob and Ken are a great team and friends always going above and beyond to make the customer happy thank you again to you both Bob and Ken are a great team and friends always going above and beyond to make the customer happy thank you again to you both More
by Ram16
March 31, 2016
in and out had a great easy time getting into the truck I wanted. Bob is a solid honest guy and I would recommend any and everyone I know to buy a car from him. had a great easy time getting into the truck I wanted. Bob is a solid honest guy and I would recommend any and everyone I know to buy a car from him. More
by XxChuck11xX
Employees Worked With
March 29, 2016
good visit. good people. worked things out Had a great salesman, Bob. He was personable and informative. Loved the finance guy, Mike. He looked like Patrick Dempsey, which didn't hurt. They got Had a great salesman, Bob. He was personable and informative. Loved the finance guy, Mike. He looked like Patrick Dempsey, which didn't hurt. They got the financing for me, which was awesome, because it was on my bucket list to own a Jeep Sahara. Love the dealership and will recommend all who helped us make it happen. More
by mikemike47
