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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,712 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,712 reviews

May 03, 2024

Staff was great to deal with. Nick (sales rep) seemed to go out if his way to make the buying experience pleasant. More

by wrkern515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 09, 2024 -

wrkern515 responded

Great dealer to work with. Nick and company made the whole process quick and easy.

May 01, 2024

Great service. Nick was awesome with great communication in making my purchase easy and simple. Traveled from out of state to grab a ram and it was easy enough. More

by shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mcintire
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2024

Pleasant experience and the people were friendly. Nice to talk to a sales manager and work out a reasonable deal. More

by Sheehan290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Styles
May 01, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2024

Ken Ganley CDJRF Painesville is accessible, and easy to navigate especially with the help of their team. Nikki and Nick C made the process of getting my new Wrangler 4xe a dream as they happily provided di More

by jkalman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

We were looking for a car for our daughter. Devon was the salesperson we worked with and the process was smooth, no pressure at all and he went out of his way to help surprise my daughter when More

by Steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Steven, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

From the initial meeting till the final outcome this dealership was totally professional and exemplary. More

by Sctbgz1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2024

Nicky IS THE BEST! !!!!! she worked hard to get me into an suv and kept on top of it until I got one! She deserves a raise and employee of the month or year award! I WOU More

by Aprilheil.ah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2024

Communication was timely and prompt. David is very friendly and easy to talk to. If he didn't know an answer any of my questions he did not lie, he actually said he didn't and found ou More

by Snazzberry Pearl Rubi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Romeo
Apr 27, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2024

Nicky was very kind, helpful, and attentive with me. She made me feel very comfortable and secure with my decision. I liked the fact that if she did not know something, she was going to find out and mak More

by jackson.camry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 17, 2024

Everyone was friendly and polite. They kept me updated on needed maintainance that needed attention. More

by Dejeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! We are always more than happy to assist you if anything else comes up. Take care!

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