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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,736 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,736 reviews
August 02, 2024
When myself and husband went to this dealership to look at cars, no one greeted us at all. I have a dodge challenger TA and he has Dodge challenger scat pack. Someone finally came up to us, and asked did at cars, no one greeted us at all. I have a dodge challenger TA and he has Dodge challenger scat pack. Someone finally came up to us, and asked did we need help. After time went pass explained to my husband and I about the pricing. The salesman then told me when we pulled up all the other salesman said No im not touching them. Im in shocked after I bought a few cars from them. I will not be going back to them ever. More
by Vonetta Harris
Employees Worked With
n/a dont want to get him in trouble
August 01, 2024
Great sales experience with Alex and Ken. Beautiful new facility and a very easy buying process. Beautiful new facility and a very easy buying process. More
by jperpar
July 31, 2024
They went above and beyond to help us get our new jeep and helped us out in every way they could to make us a priority customer we definitely will be back and will refer family and friends to them and helped us out in every way they could to make us a priority customer we definitely will be back and will refer family and friends to them More
by hshkennel
July 27, 2024
Staff is very friendly and helpful. The facility is new, clean and inviting. The manager Ken worked hard to get me the best deal for my trade-in. Also got a great deal on the purchas The facility is new, clean and inviting. The manager Ken worked hard to get me the best deal for my trade-in. Also got a great deal on the purchase price. I love my new Chrysler Pacifica. Thank you More
by gaylanne
July 27, 2024
Excellent salesman and financial person who did so much to help us with the purchase of the car for my daughter. Will highly recommend your dealership to friends and family thanks to them. to help us with the purchase of the car for my daughter. Will highly recommend your dealership to friends and family thanks to them. More
by phyllis011947
Employees Worked With
Don’t remember names
July 26, 2024
The purchasing process from start to finish was very easy and enjoyable. I purchased a used vehicle and it was exactly as they portrayed it online (this is rare). Devan, the salesman I who worked with me was and enjoyable. I purchased a used vehicle and it was exactly as they portrayed it online (this is rare). Devan, the salesman I who worked with me was very friendly, helpful, and had a very no pressure attitude. His main priority was my satisfaction with their services. I would definitely recommend him and this dealership to any family and friend. More
by stuof1
Employees Worked With
July 26, 2024
The people I dealt with were pleasant and helpful but their advertising was deceptive in my opinion. Classic bait and switch. their advertising was deceptive in my opinion. Classic bait and switch. More
by Xxxc
July 26, 2024
I called today because I needed an oil change and they got me in and out got me in and out More
by Formicaplumbingsewer
Employees Worked With
July 25, 2024
The salesperson did a great job of explaining everything, and answered all questions we had. and answered all questions we had. More
by Bill
Employees Worked With
July 22, 2024
Friendly, knowledgeable, and easy process. Beautiful facility, and even detailed my vehicle on a Sunday. Beautiful facility, and even detailed my vehicle on a Sunday. More
by Mmannella
Employees Worked With
