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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,712 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,712 reviews

July 27, 2024

Excellent salesman and financial person who did so much to help us with the purchase of the car for my daughter. Will highly recommend your dealership to friends and family thanks to them. More

by phyllis011947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Jul 29, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

July 26, 2024

The purchasing process from start to finish was very easy and enjoyable. I purchased a used vehicle and it was exactly as they portrayed it online (this is rare). Devan, the salesman I who worked with me was More

by stuof1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devon Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 26, 2024

The people I dealt with were pleasant and helpful but their advertising was deceptive in my opinion. Classic bait and switch. More

by Xxxc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicky Talbott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 26, 2024

I called today because I needed an oil change and they got me in and out More

by Formicaplumbingsewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

July 25, 2024

The salesperson did a great job of explaining everything, and answered all questions we had. More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Bill, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2024

Friendly, knowledgeable, and easy process. Beautiful facility, and even detailed my vehicle on a Sunday. More

by Mmannella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2024

They go above and beyond for their customers! !! The best customer service! Thr finance department and management are awesome!!! More

by Tshenks90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 16, 2024

Very helpful and got me into the truck I was wanting when I walked in, would recommend! More

by Nknapik2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2024

Eas very wonderful to work with in getting a newish car and Jeff in financing made it a very quick process More

by dkraynak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2024

Todd Roske was really good to work with and the Dealership was fair and responsive. I would deal with these folks again. More

by craigstrasser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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