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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,712 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,712 reviews

August 10, 2024

Wonderful car buying experience. I will recommend them to everyone. They have a customer for life! More

by Pl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

August 10, 2024

Richie was super helpful and a really great salesman to work with. Thanks for all the help! More

by RyanPandy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie
Aug 11, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2024

This is the third vehicle I have bought from “Stan”. I couldn’t have chose a better salesman, he knows how to take care of his customers! He knows the product well and doesn’t push a vehicle on you! My More

by kenndehl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander (Stan) Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2024

Félix was a great help . The patience and speed that the process was to purchase the vehicles was amazing! More

by Oscar Cortes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Santiago Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2024

They have always been very personable, both at the time we have needed to purchase a vehicle, as well as service department More

by egonza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Willrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! Thank you, and have a fantastic day!

August 04, 2024

Second purchase very pleased …sales and service. Informative and prompt… and knowledgeable on product and. Coverage More

by Jenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander (Stan) Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2024

When myself and husband went to this dealership to look at cars, no one greeted us at all. I have a dodge challenger TA and he has Dodge challenger scat pack. Someone finally came up to us, and asked did More

by Vonetta Harris
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
n/a dont want to get him in trouble
Aug 04, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Vonetta, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 01, 2024

Great sales experience with Alex and Ken. Beautiful new facility and a very easy buying process. More

by jperpar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander (Stan) Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2024

They went above and beyond to help us get our new jeep and helped us out in every way they could to make us a priority customer we definitely will be back and will refer family and friends to them More

by hshkennel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

Staff is very friendly and helpful. The facility is new, clean and inviting. The manager Ken worked hard to get me the best deal for my trade-in. Also got a great deal on the purchas More

by gaylanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hall
Jul 29, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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