Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,710 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,710 reviews
December 22, 2024
Dealership itself is impeccable, beautiful. Staff is amazing and friendly. Dino is amazing and very knowledgeable and have patience walking me through the leasing process Staff is amazing and friendly. Dino is amazing and very knowledgeable and have patience walking me through the leasing process More
by Sheri
December 19, 2024
Had a great sales person (Dino). And a great sales manager! Love my new truck! And a great sales manager! Love my new truck! More
by pepperdog70
December 13, 2024
This is a brand new facility that just opened in Mentor after many years in Western Painesville Township. It appears that their excellence in customer service will be continuing for a long time to come. Ev after many years in Western Painesville Township. It appears that their excellence in customer service will be continuing for a long time to come. Everyone is always attentive, knowledgeable, and courteous. My routine service was done quickly and completely as I waited in the comfortable customer waiting area. I also wandered around the nice new showroom and was pleasantly greeted by everyone I walked by. I look forward to many more years supporting this dealership. More
by fab4mc
Employees Worked With
December 13, 2024
Devon was the best! No pressure, just found what I was looking for in my next car. It was a pleasant experience. No pressure, just found what I was looking for in my next car. It was a pleasant experience. More
by luannequinlan57
December 08, 2024
EVERYONE was friendly and helpful, and we never felt any pressure to make a purchase. pressure to make a purchase. More
by Rhnae King
December 01, 2024
Great customer service. Great personality and appreciate the help and helpful for all things I needed Great personality and appreciate the help and helpful for all things I needed More
by bdlee2013
Employees Worked With
November 30, 2024
Cade Cunningham was very knowledgable on explaining not only the trucks features but was very attentive towards the negotiating process. He knew what I was looking for in a truck and the price range I was only the trucks features but was very attentive towards the negotiating process. He knew what I was looking for in a truck and the price range I was looking stay within. I have always been a Ford owner but was looking to try something new and after my experience with this salesman and the dealership I knew this was the right decision to lease a Ram. More
by Rob
Employees Worked With
Cade Cunningham
November 24, 2024
I’ve been going to this dealership for my cars for over 15 years and have always left satisfied. 15 years and have always left satisfied. More
by Dleovic
November 13, 2024
I have bought several vehicles from Ganley over the years,Todd Roske has even started taking care of selling vehicles to my children, always a pleasure and comfort knowing all my needs are being taken years,Todd Roske has even started taking care of selling vehicles to my children, always a pleasure and comfort knowing all my needs are being taken care of professionaly and with great care. Thank you so much for making car buying a good experience More
by rorybreedlove
