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Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville - Service Center

Painesville, OH

4.8
120 Reviews

120 Reviews of Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville - Service Center

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December 08, 2019

I had a Great customer service experience at Ganley in Painesville. Kelly is an asset to the business. Looking forward to my next vehicle service. More

by stevemax5522
Recommend Dealer
Yes
Employees Worked With
Kelly Maxham
Dec 09, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

That is great news, Steve. Thank you for sharing. Kelly and the team will appreciate your kind review. We hope to see you again soon.

November 14, 2019

Bill is awesome when he says he’s going to do something he does it. Bill Takes care of me & my family. Great service! & Staff More

by D123
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cannato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Nov 15, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Bill who was awesome and provided great customer service. We hope to see you again soon!

November 11, 2019

Wow what a surprise had my truck in for service on Wow what a surprise had my truck in for service on Veterans Day .Being a Vietnam Veteran and waiting for my truck , Ganley Village of painesville pi More

by raywurm
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Thank you for the positive review and rating! We are so happy to know that we were able to help you with your truck. We truly value your business and we hope that you will continue to choose us as your dealership!

October 31, 2019

The customer service here is five out of five stars nick Mcintire too amazing care of me and what is now my new car I would come back and by another car from him no problem. He really listens to the custome More

by Asher
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Asher, thank you for the positive feedback! We are delighted to know that you enjoy our customer service and that Nick was amazing during your visit. We value your business and we hope to see you again soon!

October 29, 2019

Great service,i was called daily with update,justin is the best service mgr. I have ever dealt with and i have owned over 60 vehiclesand i feel very blessed to have met him. Thank you nustin More

by Coolbreeze
Recommend Dealer
Yes
Employees Worked With
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Thank you for the great review and compliment, Coolbreeze! It was a pleasure to work with you, and We look forward to taking care of any of your auto needs in the future.

October 16, 2019

Our experience My wife and I went in to look at new Rams. Jeff our salesman was awesome. he made our experience a memorable one. We definitely recommend Ganley! More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 16, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Anthony, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Jeff will be glad to assist, as always!

October 10, 2019

This is a great dealership with amazing sales and prices and a very helpful staff Eric and Jim were very helpful and had a great experience More

by Fihmi.A
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash
Oct 11, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Thank you for the great review, Fihmi! We are happy to know that you had a positive experience with Jim and Eric, and If there is anything else we can do for you please let us know. Have a good day!

October 05, 2019

service department Took my vehicle in for repair, recall, I dropped off my car the work was done right. I got a call was told it was ready and I went and picked it up. More

by jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Thanks for your feedback for our Service Department, Jan! We truly appreciate it and we hope to work with you again for any future auto needs.

August 23, 2019

Great service from Ganley Village Jeep I called with some questions and Whitney Huxel answered them all professionally and politely, she is a great fit for the Ganley team and I'm sure she' More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Huxel
Aug 24, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

We are happy to learn of your great compliments for Whitney. We are very lucky to have her on our team. Let us know if we can do anything else for you. We are always happy to help!

August 02, 2019

Incredible regular service, makes up for 1 /only "bad" time After having 1 initial not so great service experience, Ganley has really shown their true colors as actually caring for their customers. I had a "hop More

by JimStone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin R. Adams
Aug 03, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Jim, thank you for giving us the opportunity to address the situation with your Charger. We will always work diligently to address any concerns that our guests may have. Be sure to bring any future wants or concerns to our attention. Have a great day.

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