Ken Ganley Chrysler Dodge Jeep Ram Bedford

Honest and Dependable Ganley, has met all my needs and expectations from the Saler of my Jeep to the service man to the lobby attended who offered coffee and snacks, not to Ganley, has met all my needs and expectations from the Saler of my Jeep to the service man to the lobby attended who offered coffee and snacks, not to forget the worker who turned the TV on for us and set the early morning mood of kindness. They are honest and dependable and will make a female feel safe and secure. More

Can’t be happier We went in with the intention of looking st cars we saw online, a compass and a renegade. The cars we wanted had high mileage although they were in g We went in with the intention of looking st cars we saw online, a compass and a renegade. The cars we wanted had high mileage although they were in great condition. we were allowed to test drive several cars (6 I believe) by our salesman and he was a no pressure guy and wanted us happy. He pointed us to where we could get lunch, we ran out and discussed our plan. We came back, told him what we wanted and we walked out with TWO cherokees for a price we couldn’t believe. We couldn’t be happier with our purchases. There was a snafu with the paperwork but it was human error and quickly corrected. Professionally handled. We also were given some extras and a class on our cars featured. Thank you Avo and the rest of the staff. You guys were awesome. More

Superb dealership and salespeople! We had absolutely amazing experience with our salesman Marco Krosen. He was very helpful, attentive, knowledgeable and very friendly and efficient. He We had absolutely amazing experience with our salesman Marco Krosen. He was very helpful, attentive, knowledgeable and very friendly and efficient. He gave us the best deal I can ever imagine and financing was very easy and fast! I would recommend this dealership and him to everyone. 5 stars! More

Awesome! Everyone was so helpful and friendly! This was my first time leasing a car and Steve was awesome and helped me get the jeep I wanted for a great price Everyone was so helpful and friendly! This was my first time leasing a car and Steve was awesome and helped me get the jeep I wanted for a great price, and was also extremely professional. Paul was also great as well! Would highly recommend them to anyone car shopping! More

Nightmare David Hawke is a con man ... John Seton and John Livingston promotes his actions. Sales man pocketed 250.00 of my downpayment untrustworthy . God know David Hawke is a con man ... John Seton and John Livingston promotes his actions. Sales man pocketed 250.00 of my downpayment untrustworthy . God knows More

Brought in for a simple recall They seemed like they were too busy to help me for a service issue when I walked in. When they did address me it was very rude, no customer service an They seemed like they were too busy to help me for a service issue when I walked in. When they did address me it was very rude, no customer service and I would never come to this location again for anything. More

Great experience! The best car buying experience ever! I would highly recommend going to Ganley for your next car. The staff was excellent and super helpful! I have to The best car buying experience ever! I would highly recommend going to Ganley for your next car. The staff was excellent and super helpful! I have to make a special shoutout to Dave Hawke for helping me get into the 2018 Jeep Compass, my dream car! He was so easy to work with and took care of us like we were like family! I can’t thank him enough for all his help! More

Poor salesmanship Salesman emailed at 8 Saturday morning to confirm our appt to test drive a certain jeep. Sold it before we arrived with no contact to us no apologies Salesman emailed at 8 Saturday morning to confirm our appt to test drive a certain jeep. Sold it before we arrived with no contact to us no apologies More

Zero Communication at this Dealer The salesman I worked with, Howard, was not only difficult to work with, but was arrogant and made the process uncomfortable. It seemed he knew of som The salesman I worked with, Howard, was not only difficult to work with, but was arrogant and made the process uncomfortable. It seemed he knew of some of the issues with the vehicle because both test drives were done in town, under 35-45 MPH, and both times the highway was avoided per his instruction. When I picked the vehicle up, the dealership had promised detailing and paint touch up, neither of which was ever completed to my satisfaction. I left the vehicle there and when I needed a rental car while work was being done, I was given a car without cruise control. Upon returning, the work promised wasn't done. I would never work with this dealer again. More

Rude, unprofessional and dishonest I had been looking at a Dodge Journey and inquired about it online. Matt Nedin responded via text and said it was still available. I informed him I wa I had been looking at a Dodge Journey and inquired about it online. Matt Nedin responded via text and said it was still available. I informed him I was coming from an hour away, I would like to come test drive it, and if I liked it I would send my dad back up to look at it. My fiancé and I arrived at 415pm on Friday April 7th and walked up to the service counter and said I was told to ask for Matt about a Dodge Journey. The man behind the desk said here he is as he was walking up, and comes up to the side and looks at us and says "here's the deal (really rude tone, as if we were bothering him to come look at this car), this other woman has been calling, and ready to put a deposit down on it, but she hasn't called yet, and there's no deal yet, so I'll go get it for you to drive and look at." So I'm thinking why are we even here? So during the drive, he was on his phone, and we learned very quickly he was having to get his car towed because he lost his keys. And then apologized for being rude. When we returned from the drive, he went inside to let us look at it. I was really interested in it, but when we went back inside, he informed us the person interested had not even drove the car, but had called him like 10 times, but "out of respect for us he wanted to see what we wanted to do." Ok great, so we sit down, and I inform him I'm preapproved through the credit union and would be willing to put down a deposit, but he didn't want to deal with me because they lose money if we go through a credit union and the other person would be getting financed through them. I understand this is a business, but I just thought it was extremely rude, to tell me all of that, and refuse business because of my choice of where to get financed, and not only that, but I would have been less disgusted if he just would have been upfront before my fiancé cut out of work and before I drove an hour to go see it, saying there is someone else that we are working on putting a deal together with. If it doesn't work out then we will call you. But instead they rather waste my time, and play customers against each other, to see which one they will be able to get more out of. Rude, unprofessional and dishonesty will not get me to refer. I went elsewhere and put a deposit down the very next day with a dealership that doesn't mind me going through a credit union for a lower interest rate. Word of advice- don't waste your time at this dealership and definitely don't deal with Matt Nedin! Terrible customer service and poor salesmanship. More