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Ken Ganley Chrysler Dodge Jeep Ram Bedford

Bedford, OH

4.8
303 Reviews

310 Broadway Ave

Bedford, OH

44146

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Showing 303 reviews

May 13, 2021

This dealership was amazing & the customer service was exceptional! Guy was amazing, he was very helpful, informative, and really helped me get what I wanted. I would highly recommend him to anyone & I’ll More

by Samantha02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Seagro
May 14, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Samantha, Thank you so much for your great review about our dealership customer service!! We are so glad to hear that Guy took great care of you!

May 13, 2021

I am absolutely in love with my 2018 Hyundai Sonata that Gaetano Seagro was able to put me into! Guy was great to work with! More

by Yingyang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Seagro, John Livingston
May 14, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We are so happy to hear that you are in love with your 2018 Hyundai Sonata!! Thank you for choosing our dealership and great to hear that Guy was great to work with.

April 30, 2021

Extreme poorly managed dealership. It sounded more like a fish market. Overhead speakers were very loud while trying to talk to the Sales person & Finance Manager. Employees yelling at each other with zero r More

by Venu
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ally Ali, Roy Camp
May 03, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Venu, I am sorry to hear that you had a poor buying experience in our dealership. Thank you for the feedback and we are going address the paging system that we currently have in the dealership. I am glad to hear that you did find your interactions with our Finance Manager and your Salesman, Ali.

May 10, 2021 -

Venu responded

Would you be able to fix the problem with only one car key handed?

May 11, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Venu, I am sorry I don't know what your question is. Did you only receive one key with your vehicle?

April 18, 2021

Express Lane is always fast and friendly. They are thorough, quick and the ladies that help are always nice and ready to answer any questions. More

by specialk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Carroscia
Apr 19, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you so much for your great review about our Express Maintenance Lane! Karen our advisor always strives to have great customer service!!

February 04, 2021

Great experience. I've bought 6 cars, and counting from them. Sales is phenomenal, as well as service. I would HOGHLY recommend Ganley Chrysler Jeep More

by Burkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cetric Sumpter
Mar 04, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you so much for your great review about our Sales and Service Departments! Thank you for your business.

August 21, 2020

Pleasant atmosphere and Howard Walker one of the salesman was very knowledgeable , friendly and helpful will do business with them again ; for great service with a smile I recommend Ganley of Bedford !!! More

by DonJuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Walker
Aug 24, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for your great review of your experience with our dealership! Thank you so much for your business.

July 02, 2020

Had some questions and issues that needed to be resolved after the sale. Left no less than six messages for various departments and not one call was returned. Service after the sale is non-existent. Worthle More

by watkinsrgm
Recommend Dealer
No
Employees Worked With
John Livingston
Aug 24, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

I apologize for your situation that you had with our dealership. Please let me know your full name and if you still need assistance we will help you with any of your needs.

May 21, 2020

Everything went smooth. The lady at the service desk is new and took great care of me. Kept me updated on everything. I made sure to step away to do this. More

by Dale
Recommend Dealer
Yes
Employees Worked With
Mike Sumpter
May 16, 2020

Recently purchased a new Ram 2500, my second truck from Ganley CDJR. Great experience at the dealership thanks to Corey Weinmann, John sestan and John Livingston. More

by Dale
Recommend Dealer
Yes
Employees Worked With
John Livingston, John Sestan, Corey Weinmann
May 18, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you Dale for your nice review of our dealership! Thank you for purchasing your new Ram 2500 truck! We appreciate your business and we couldn't do this without our customers.

May 02, 2020

I was greeted in a friendly manner and felt safe with everyone masked up, 6 feet apart. It was a pleasant visit. Thank you. Adrienne M. Caffee More

by .Adrienne
Recommend Dealer
Yes
Employees Worked With
Howard Walker
May 04, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for your nice review of our dealership.

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