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Ken Ganley Chrysler Dodge Jeep Ram Bedford

Bedford, OH

4.8
303 Reviews

310 Broadway Ave

Bedford, OH

44146

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Showing 303 reviews

November 13, 2021

Great customer service. Fast and easy. The Technion took the time to explain what they were doing More

by kenneth_west44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 14, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi Kenneth, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 12, 2021

Very good service. Too long of a wait for an oil change. Got to the dealership at 8:00 AM and didn't leave until 9:55 AM. More

by shllylsmth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember name of the female.
Nov 14, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi, thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2021

Great proximity from home to the Dealership. Also, I like the express lane and the extended hours that are available to the customer More

by lloydanderson1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Walker
Nov 13, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

November 08, 2021

Best service and price of any dealership I’ve ever been to and this is not my first new car. More

by lubakorduba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunningham III, John Livingston, Mike Sumpter, Roy Camp, Cetric Sumpter, Howard Walker, Kelly Livingston
Nov 10, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi, we are so happy to read such a great review about Ganley Chrysler Bedford! We look forward to your next visit! Take care!

September 18, 2021

This dealership service department is the WORST!! Took my car on a Wednesday appointment never received a call from service writer Courtney called Thursday she said she’d call be back with update… never did More

by Tezee
Customer Service
Recommend Dealer
No
Employees Worked With
Courtney
Sep 20, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We are sorry to hear about your experience in our dealership. I apologize for the confusion about Courtney, but the receptionist who answers the phone did tell you correctly, Courtney was NOT scheduled to come in until Monday, but she came in Saturday to finish up paperwork from the week prior and this should have been explained to you when you were here Saturday. I apologize how it would have appeared that we had lied to you. But, we will address the issues of no updates for 4 days. Our advisors should be updating their customers! Kelly Livingston, Customer Service Manager.

June 25, 2021

I’ve previously purchased a 2019 RAM 1500 limited from this dealer. My mother owns a 2012 wrangler from here. My father owns a 2019 wrangler also purchased here. So it’s over six figures that my family More

by vance
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Howard Walker
Jul 06, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We apologize for your recent experience at the dealership. We can certainly do an appraisal to determine the value of your vehicle. If there was a misunderstanding, we truly apologize. For further information on your vehicle you can reach Paul at 216-262-0301 and he will go over everything with you. We certainly hope to retain your business in the future, and we will do everything possible to assist you. Thank you, Courtney Bowser Customer Service

May 16, 2021

We needed a car for our teenage daughter because hers was not repairable. Tony Taylor is an amazing salesman and cares! He works really hard to get where you need to be and listens to what you are saying! More

by sfisher2184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Taylor 5 stars
Sep 29, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

May 14, 2021

Friendly staff the financial department was quick with everything I needed the sales personnel that I dealt with Guy Seagro what is extremely knowledgeable and easy to work with More

by Mdavid3436
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Seagro
May 15, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for your great review about our dealership!!! We are so glad to hear that Guy was so helpful and knowledgeable with your new car purchase. Thank you so much!

May 13, 2021

Super helpful and quick. Fast approval even with not great credit, and came in on day off to do signing. Amazing service. Would come back again for next car. More

by KayJayy89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Seagro
May 14, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We love hearing that our customers have great experiences at our dealership!! Buying your vehicle should be easy and exciting.

May 13, 2021

Our salesman Gaetano Seagro was extremely friendly, helpful and knowledgeable when I traded in my car. They gave me an amazing deal on my new car. I couldn’t be happier! More

by hbiddle95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Seagro
May 14, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for your nice words about your salesman, Guy Seagro. Enjoy your new vehicle!

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