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Ken Ganley Chrysler Dodge Jeep Ram Bedford

Bedford, OH

4.8
303 Reviews

310 Broadway Ave

Bedford, OH

44146

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Showing 303 reviews

April 11, 2024

Excellent timing very professional very helpful work was excellent my car was washed at the end of the work. Thank you. More

by Ericveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 21, 2024

Very friendly staff only think I would say needs attention is answering of the phone. Need someone to man the phone More

by bealtee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen in service
Feb 24, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for your feedback about the issue with answering the phones in the dealership. We cannot improve things if we don't hear from our customers.

February 15, 2024

This place has always provided great customer service! Kelly always greets customers with a friendly smile and is so pleasant. More

by livi42000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Livingston
Feb 17, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We appreciate your positive review about your recent experience with us!

February 06, 2024

It took 3 weeks to make an appointment for a tire gauge pressure switch. The service people were friendly and easy to work with. I was very disappointed That I had to pay a2% surcharge for using a credit c More

by Mrmike36
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Mrmike36, we really appreciate your feedback!

February 02, 2024

My experience as always was great. The staff are always professional. They keep you updated with the progress of your vehicle every step of the way, I couldn't ask for better service. More

by Odette B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 06, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We appreciate your positive review about your recent experience with us!

January 25, 2024

Stephanie was the best, the whole team took care and understood my situation. Really happy and grateful for the support More

by mglbrown56@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie , John Livingston, Mike Sumpter, Cetric Sumpter, Kelly Livingston, Kayla Thompson
Jan 26, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 30, 2023

Great service. Service asst. was willing to listen to issues that I was having and explained the cost before proceeding with the service. More

by dnelson369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jan 03, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi Dnelson369! We're so happy we were able to help you out!

December 28, 2023

Everyone is always so kind when I walk through the door. Whether it is for an oil change or for shopping I am always greeted with a smile by all that I speak to. More

by Burkechar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Livingston, Howard Walker, Kelly Livingston, Kayla Thompson
Jan 03, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Burkechar, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Bedford!

December 23, 2023

The gentleman and woman at the service counter were so helpful and friendly, even though I was going through it! Thank you so much for your help and understanding. More

by tJeepc2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blonde woman at desk by door, and gentleman next to her on 12/23 at 10:30am
Dec 29, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi Tjeepc2023, we are very happy to have provided you with such a positive experience!

December 15, 2023

Stephanie in the Service Department is always very attentive to my needs and always has my vehicle work completed within the time frame estimated for it to be done. She is very caring and listens to More

by jumble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie in Service Department
Dec 19, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Jumble, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Bedford!

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