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Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
335 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 335 reviews
August 25, 2020
Don Hull was very helpful, knowledgeable & professional. I felt very comfortable working with him. There was no pressure at all. He spend all the time I needed to learn the ins & outs of my new car. I felt very comfortable working with him. There was no pressure at all. He spend all the time I needed to learn the ins & outs of my new car. More
by susanjkray
Employees Worked With
Don Hull
February 20, 2020
Don't buy a car from them. Beware of less than professional business practices when buying a car from them. Talks a good game at first, but very difficult to get a straight ans Beware of less than professional business practices when buying a car from them. Talks a good game at first, but very difficult to get a straight answer on the availability of the car I was interested in buying as time went on. Made plans to look over & drive the car, but I wasn't prepared to have the car sold to someone else when I got there. 45 minutes there and 45 minutes back wasted. Car goes back up for sale 3 days later, so I follow up with offer to place deposit, but salesmen says the sales manager won't allow it. He doesn't trust me & says I have to commit right away. I change my work schedule and confirm my appointment time, but 2 hours later car is sold to someone else---again. At least this time I found out before leaving work. Excuses and excuses with them, but not fair treatment. They work you and everyone else to get the highest price they can, and are not ashamed of giving out type of treatment I've described. Most people would be embarrassed to deliver this type of treatment, but not them. They chalk it up to "business is business". Save yourself from wasting time with their sales tactics and just go elsewhere. More
by Now I know better.
Employees Worked With
John Beaver
February 19, 2020
Great experience. This was our 2nd trip back for a 2nd Jeep because they are so great. We live over an hour away and they took the liberty of prepping as much as they could before we got there which was Jeep because they are so great. We live over an hour away and they took the liberty of prepping as much as they could before we got there which was much appreciated. They price to sell and are the most competitive priced vehicles I've seen. Truly hassle free. Don't feel like your sold to. They want to get you in a car that's right for you. Shout out to John Beaver on the sales team and Christian on the finance team for making it so seamless and staying after hours for us. We will be back for a 3rd someday! More
by Dchalladay
Employees Worked With
Christian (finance), John Beaver
January 20, 2020
The dealership is awesome the people are so friendly and the service was great The people at the dealership will work with you and give you the best deal available I will recommend this dealership to all the service was great The people at the dealership will work with you and give you the best deal available I will recommend this dealership to all of my friends thank you Chrysler for my new car More
by brownaudrey206
Employees Worked With
Matt Kwiatkowski
October 21, 2019
Great service and are willing to work with you Mr. John Beaver was super helpful, nice and courteous, he let us take a longer test drive, told the truth and gave us an honest answer when we asked t Mr. John Beaver was super helpful, nice and courteous, he let us take a longer test drive, told the truth and gave us an honest answer when we asked the hard questions. Everyone else there was super nice as well, and the process didn't take as long as other dealerships did. I had my first real car buying experience here, and truthfully, it was so nice. I would recommend them in a heartbeat! :) More
by T.Baker
Employees Worked With
John Beaver
October 09, 2019
Awesome as usual This is the 19th Chrysler/Jeep vehicle we've purchased with Don Hull over 30 years living in Northeastern Ohio. We keep coming back for Don's outsta This is the 19th Chrysler/Jeep vehicle we've purchased with Don Hull over 30 years living in Northeastern Ohio. We keep coming back for Don's outstanding service and friendship. More
by John P
Employees Worked With
Don Hull, Jason Williams
October 08, 2019
A great sales person , Don Hull, as well as the service depa Terrific dealership sales, Don Hull and service dept too always there when I needed them. Never turned me away for the silliest questions . Ask for Terrific dealership sales, Don Hull and service dept too always there when I needed them. Never turned me away for the silliest questions . Ask for Don Hull he will get you the car you want. More
by Ceates
Employees Worked With
Don Hull, Matt Collura, Tina Kelly, Jim Phillips
September 26, 2019
New Jeep purchase Don Hull did a great job and was very thorough with the process . I would recommend him and the dealership to others in the market Don Hull did a great job and was very thorough with the process . I would recommend him and the dealership to others in the market More
by Greg Hines
Employees Worked With
Don Hull
February 07, 2019
Great Service Had a limited time to bring in my daughter’s car as she was home from college for just the weekend. There were real concerns with her safety driving t Had a limited time to bring in my daughter’s car as she was home from college for just the weekend. There were real concerns with her safety driving the car. Ganley took on the short window of time to address the concerns and did a great job fixing the problems. I appreciated their work to ensure her ongoing safety.. More
by Sue
Employees Worked With
Matt Collura
January 27, 2019
Very Good! Went for an oil change and tire rotation and the services were done professionally and efficiently. Matt Collura and his staff have always treat us i Went for an oil change and tire rotation and the services were done professionally and efficiently. Matt Collura and his staff have always treat us incredibly well!! More
by JIm Svab
Employees Worked With
Matt Collura, John Notaro, Bruce May, Tina Kelly, Amy Mahdinec
