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Ken Ganley Chrysler Dodge Jeep Ram Aurora

Aurora, OH

4.7
336 Reviews

161 W Garfield Rd

Aurora, OH

44202

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Showing 336 reviews

March 31, 2023

This was a recall problem. Had to wait a month for parts.Was scheduled for 7:30 AM and didn't get an up date at 1:00 we asked for an ETA and 2:30 we got not quite ready yet.We c More

by Jay T Mrugacz Sr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Serafin
Apr 03, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Jay, I apologize for our team failing to update you during the repair. As you stated, there were complications and they slowed us down. Thanks for letting me know. BJ Holmes General Manager

March 28, 2023

Dennis gave great customer service, and buyers should ask for him when needing a new car More

by M_oneil25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

We appreciate the 5-Stars! BJ Holmes General Manager

March 27, 2023

Everyone was very nice and extremely helpful with all my needs. Would recommend Ken Ganley to everyone. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Phillips
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Austin, We're glad to hear that. Thank you. BJ Holmes GM

March 22, 2023

I worked with Dan Katz who was outstanding. I was absolutely insistent on a WHITE Jeep Renegade. He found it very quickly and we sealed the deal on Monday March 20th and completed the pickup of More

by Pam Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Katz, Christian Ware
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Pam, It's great to hear Dan and the team made it happen for you. Congrats! BJ Holmes GM

March 18, 2023

We had a great buying experience from end to end. They invested time to understand what was most important to us. The team even took time to give us a tour of their newly renovated showroom and offi More

by Dave K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Brown, Don Hull, Bobby Cruse, Christian Ware
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Dave, Thanks for the kind words and 5-Stars! We appreciate it. BJ Holmes GM

March 06, 2023

Quick to check you in and out and comfortable location as well. Will continue to come to Ganley. More

by Kara
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Katz
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Kara, Thanks. We appreciate the 5 stars! BJ Holmes GM

February 22, 2023

Don Hull was a pleasant and knowledgeable salesman. The dealership was under expansion-renovation so the ambiance was lacking. More

by Mike K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Hull, Christian Ware
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Mike, We appreciate your patience with our remodel. BJ Holmes GM

February 14, 2023

Dan Katz did a great job! Very quick, thorough and professional. Love my new Jeep! Thank you More

by pauljrozsa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Katz
Sep 09, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Thanks for the kind words and review. We appreciate it.

January 31, 2023

The Salesman has long time Product experience and I trust his advice totally in providing the Jeep's configuration . The Dealership always does a wonderful job in having the Jeep in drive away shape. More

by jhwstonebridge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Katz, Christian Ware
Feb 07, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

jhwstonebridge, Awesome! Thanks for compliments and 5-Star review. BJ Holmes General Manager

January 28, 2023

I was very pleased with the time Josh took to explained everything. I've dealt with the service in the past and was very pleased with the service department. More

by polc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gowing
Feb 07, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Polc3, It's great to hear you were pleased with Josh and Service. Thanks for the kind words. BJ Holmes General Manager

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