Ken Ganley Chrysler Dodge Jeep Ram Aurora

I’m surprised to see anything above a one star. The service department is terrible. The service manager lies and doesn’t return phone calls, still waiting 48 hours later! They aren’t all for the cu The service department is terrible. The service manager lies and doesn’t return phone calls, still waiting 48 hours later! They aren’t all for the customer as they say. I will never step foot in that place or recommend to anyone ever again. Worst dealership service I’ve ever dealt with!!! More

Kenny and Clinton were amazing. Best experience ever. Love my new Compass. Quick and Easy Best experience ever. Love my new Compass. Quick and Easy More

I purchased my vehicle in Mid-July 2023. Worked with Don Hull. The initial experience was okay. However once the purchase was complete and I experienced a couple of issues with the car Worked with Don Hull. The initial experience was okay. However once the purchase was complete and I experienced a couple of issues with the car the story changed. No sense of urgency to address or resolve the reported issues. now 2 months since taking delivery, I regret this purchase and regret going to this dealer. Should have stuck with Ford. More

We had one of the best buying experiences at Ken Ganley of Aurora with our recent pre-owned vehicle purchase. Both Don and Kenny were very helpful and responsive to all inquiries as we were about 90 minute of Aurora with our recent pre-owned vehicle purchase. Both Don and Kenny were very helpful and responsive to all inquiries as we were about 90 minutes away and needed as much information as possible. Don even took time to go out in the rain to put a video walk thru of the vehicle both inside, out and under hood. When we were arrived , the vehicle was exactly as described and Don got us thru the purchasing process in a timely and professional manner. The finance manager was also very knowledgeable , friendly and helpful. Great experience from start to finish! Thank you! More

great sale person don hull was knowable on every thing enjoyed working with him on getting me a truck enjoyed working with him on getting me a truck More

Horrible service, Me and My wife experienced the worst customer service ever, I am a prominent business owner and I would never treat my customers the way I was treated, I went there to purchase a BMW and customer service ever, I am a prominent business owner and I would never treat my customers the way I was treated, I went there to purchase a BMW and because I inspected the car and found some problem with the car you tell me that maybe the car isn’t for me.. who tell somebody that, it was disrespectful and racist.. and I would never ever recommend this car lot to any of my friends and partners.and this will not be the last time that you hear from me , I will be going to the higher ups and report this situation to them. And remind them how the employees messed up a 50 thousand dollar sale. More

Friendly, quick response time on all my questions regarding my 2023 Jeep Gladiator! Chris in finance was very helpful and great to work with. regarding my 2023 Jeep Gladiator! Chris in finance was very helpful and great to work with. More

Matt and team handle the recall process with my vehicle excellent and kept me informed all the way through excellent and kept me informed all the way through More