Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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Car is junk... They screwed up title work didn't send to pa DMV like asked and wouldn't extend temp tag .and it's a few months later and I can't drive it. First day had it it broke down ...I knew it nee to pa DMV like asked and wouldn't extend temp tag .and it's a few months later and I can't drive it. First day had it it broke down ...I knew it needed fixed and they said it was fine and almost wrecked it. And it was overheating bad they said it was fine and fan was bad and blew head gasket and lifters are bad... They didn't fix it even though it was covered for 30 days and I asked to get my truck back I traded in and they lied to me and said it was sold.. By law u have 15 days... This is by far the worst place to buy a car... They are crooks... Beware.. Read this or ask any one in the area befor you buy here... More
I have purchased several cars from Dan Katz over the years, and I did expect to do so again. But, I really stopped by just to let him know I was ready to get things started and look at a few vehicles. years, and I did expect to do so again. But, I really stopped by just to let him know I was ready to get things started and look at a few vehicles. The funds I plan to use for the deal will be available in a week or two... Well, Dan saw no reason for either of us to have to wait for good things to happen. First, of course, he listened and identified a few vehicles that fit my needs and we found one that I really liked. Then, he teamed with Dan Flack and found a way to bridge the deal. I drove home the same day after transferring all my junk from the dirty old car to the clean new one. It's the real pro who makes it all look easy. More
I worked with Don. He immediately made me feel at ease. I took months to decide on the vehicle I had in mind. One Saturday I walked in ready and he took great care and remembered a conversation we had had on took months to decide on the vehicle I had in mind. One Saturday I walked in ready and he took great care and remembered a conversation we had had on my original test drive! He checked in on me but never did he make me feel pressured in anyway! Excellent customer service with a no pressure atmosphere! Above and beyond any car dealership I have experienced. Small town feeling and very welcoming. I will refer friends and family! Great job! More
Over the years I've had some disappointing experiences buying/leasing cars. Going into today I was probably a bit pessimistic in dealing with a dealership I have never done business with befor experiences buying/leasing cars. Going into today I was probably a bit pessimistic in dealing with a dealership I have never done business with before, that being Ganley of Aurora. I can honestly say I had the best experience I've ever had leasing a car today, in this case a Jeep Wrangler Unlimited. Dealing with Chris Grabowski and Jay Rzyczycki was an absolute pleasure, and I am going to recommend them and this dealership to everyone I know. I believe in honesty and integrity, I felt like that is what I received during the entire process. In a matter of an hour or two I was in the car I wanted, at the price I wanted. What else could you ask for? If you are in the market for a vehicle, please take my word for it, go see these guys. If the car you are looking for is not on the lot, they will find it for you. I can't ever remember a time leaving a car dealership that happy. Thanks again Chris and Jay, I truly appreciate your outstanding customer service, and you gave my girlfriend and I some good laughs too! Take care. Ryan Feikle More
Dan Katz was wonderful to work with - 5 hours. No hassles. New car. Simple. Other salesmen were also very helpful. Returned next day for further instruction on electronics, and Dan was just as ni hassles. New car. Simple. Other salesmen were also very helpful. Returned next day for further instruction on electronics, and Dan was just as nice as before the sale. Thank you. More
My husband and I were car shopping. Jon Graham was very helpful in showing us the different models, not pushy. We bought Chrysler 200. He showed us how everything worked. Great experience! helpful in showing us the different models, not pushy. We bought Chrysler 200. He showed us how everything worked. Great experience! More
My partner and i bought a new dodge avenger today and had a wonderful experience. Jon showed us all the cars we were interested in an we decided on the avenger lov the color red it is . i was nervous about g a wonderful experience. Jon showed us all the cars we were interested in an we decided on the avenger lov the color red it is . i was nervous about ganley taking over aurora chrysler but it went well . i have been a coustimer for 25 yrs ive allways been happy More
This was my first experience with this dealership. I worked with Dan Katz who was very knowledgeable about his product. I was satisfied with what I received for my trade in. Dan looked at several webs worked with Dan Katz who was very knowledgeable about his product. I was satisfied with what I received for my trade in. Dan looked at several websites with me to determine a fair price for my trade in. I feel comfortable recommending this dealership and Dan Katz to anyone in the market for a new car. I am very happy with my new car More
I was skeptical going in to the dealership knowing how some sales personnel can be, but was pleasantly surprised at the level of courtesy my mother and I were shown. Jon was friendly, honest and at no ti some sales personnel can be, but was pleasantly surprised at the level of courtesy my mother and I were shown. Jon was friendly, honest and at no time did I feel any pressure to purchase a car. The car spoke for itself and after a test drive I was ready to purchase the vehicle. Financing was explained in laymans terms and at no time did I feel cheated or taken advantage of. Actually the opposite. They gave me an extremely generous offer on my trade in at almost $1000.00 over Kelley Blue Book, and helped me get the financing that was good for me. Jon and Jay were awesome and I can't say enough good things about my experience here. When I picked up my car the process was quick and my new Jeep looked beautiful. I was in and out of the dealership in about 30 minutes. I've never wanted to take a car back to a dealership for maintenance but I will continue to deal with this dealership as my future needs dictate. They ROCKED!!! More
We had asked for John Bralek for our sales person but he was unavailable at the time. Dan Katz was available and we had him as our sales person. John and Dan had worked with us on previous sales. Our ove was unavailable at the time. Dan Katz was available and we had him as our sales person. John and Dan had worked with us on previous sales. Our over experience was good and we would purchase another vehicle in the future. More