
Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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My son was in an accident and I was referred to a Body shop through my insurance company that to make it very simple turned out to be one of the worst experiences of my life, I then went to Ganley of Auro shop through my insurance company that to make it very simple turned out to be one of the worst experiences of my life, I then went to Ganley of Aurora where I purchased my vehicle (2012 Jeep Liberty) from John Bralek excellent salesman and was treated as a real person and not as a number. Randy the body shop manager was very professional in every aspect of the process, he was patient with me and made sure I understood everything that would take place, and the craftsman ship is second to no one. In simple terms the management (Randy) and rest of the body shop personnel were very refreshing to say the least that American service and workmanship is alive and well and Ganley of Aurora! I would highly recommend anyone and challenge them to go see for themselves and assure them that they will not be disappointed! More
John was great to work with and I enjoyed being a customer. Everyone we met pleasant and professional from start to finish. I'll be getting my maintenance done there as a result of my experience. Joh customer. Everyone we met pleasant and professional from start to finish. I'll be getting my maintenance done there as a result of my experience. John really knew the vehicle and was helpful in understanding its capabilities and features. We love the new ride!! More
I went to this year's Cleveland Auto Show, mainly to look at SUVs. I liked several of the foreign models which were nice but a little too pricey, and I decided to wait until the fall to maybe acquire a look at SUVs. I liked several of the foreign models which were nice but a little too pricey, and I decided to wait until the fall to maybe acquire an end of the year model. I didn't look at any of the Jeep models at the time. I then read some very good reviews about the new 2014 Grand Cherokees which were starting to become available at the dealerships. I called the closest Jeep dealership, Ganley Chrysler Dodge Jeep of Aurora, and spoke with Dan Katz. He said they had several of the 2014 models in stock and that I could check them out and take a test drive. To make a long story short, I did just that. I really enjoyed meeting Dan Katz, and within the next couple of days worked out a deal with Dan on a 2014 Jeep Grand Cherokee Limited. To me it was just as good as the more expensive foreign premium SUVs. Dan was a pleasure to work with, very low-key and "folksy" to chat with, but very professional and knowledgable. He took a lot of time to explain and demonstrate the latest high-tech features on the vehicle, including the amazing navigation system, which has proven to be invaluable on an extended Canadian trip my family and I are taking as I write this. The Jeep is very smooth, comfortable and quiet on the major highways, not to mention doing fine on the bumpier back roads, and vey good gas mileage as well, probably due to the eight-speed transmission and latest engine technology. I also want to thank Dan and the Ganley.dealership for for successfully expediting getting permanent license plates for the vehicle so I didn't have to travel across the border on temporary plates. I highly recommend the Ganley dealership and Dan Katz. More
Don Hull took the time to explain all the features of the different packages in the Grand Jeep Cherokee that I was looking for and compared it to what I was trading in. He keep communications open and I did different packages in the Grand Jeep Cherokee that I was looking for and compared it to what I was trading in. He keep communications open and I did not feel pressured into making a decision. When choosing a vehicle color, he lined up all the vehicles to help me in my selection! More
I saw a SUV online thru the Ganley site that caught my interest. I put in my information and within 10 minutes I had a call back from John Graham whom not only was informative but extremely nice and liste interest. I put in my information and within 10 minutes I had a call back from John Graham whom not only was informative but extremely nice and listened to what I was interested in. We set up an appointment and met. The customer service was outstanding and I didn't spent the entire day in the dealership which honestly from past experiences its a full day ordeal and that was what I was expecting . They worked hard to get me in the vehicle I wanted and within a couple hours I was driving off the lot in my new vehicle. I will always go back to Ganley for any future purchases and will always refer my friends and family to them. More
Once we knew Dodge was making the Plum Crazy for 2013 my husband contacted the closest Dodge dealer to our house. Adam called me at work and we made the purchase over the phone since I had done all my home husband contacted the closest Dodge dealer to our house. Adam called me at work and we made the purchase over the phone since I had done all my homework since October, 2013 I was ready to buy. It was a great experience not having to spend a lot of time at the actual dealer. Adam and I used e-mail to communicate and it worked out great. I picked up my beautiful Dodge Challenger and I'm on cloud 9. More
Our many visits to Aurora Chrysler Jeep for service has always been very positive.... Matt Collura & his team always go of their way for us. We have called on short notice many times and they always try always been very positive.... Matt Collura & his team always go of their way for us. We have called on short notice many times and they always try to fit us in.... We appreciate it and them very much.. It is always a very good experience... Thank you Matt & Team!! Sincerely, Ron & Victoria Sansom More
Don was very helpful in assisting me with the buying process of my new Dart. From the test drive, to ordering my model, to delivery, and pickup he was knowledgable and explained each process thoroughly. process of my new Dart. From the test drive, to ordering my model, to delivery, and pickup he was knowledgable and explained each process thoroughly. He also clarified details about the co-signing process and everything required for my trade in and down payment. More
Chris Grabowski is wonderful. He was able to make the impossible happen for us. We are truly greatful to Chris and his partners for giving us such a wonderful deal. They definatly have an amazing team impossible happen for us. We are truly greatful to Chris and his partners for giving us such a wonderful deal. They definatly have an amazing team at Ganley of Aurora. More
Dan Katz was friendly and prompt to come outside to greet us. We had visited Ganley of Aurora the previous Friday, May 10, 2013 walked around the lot, went inside looked at two cars (one a convertible) went us. We had visited Ganley of Aurora the previous Friday, May 10, 2013 walked around the lot, went inside looked at two cars (one a convertible) went back outside got in our car because not one person tried to assist us. We returned Saturday May 11, 2013 and Dan Katz came outside shook our hands and asked how he could help us. When he was told the cars we wanted to view he immediately secured keys for them. He took our granddaughter who is purchasing a car, for a test drive in the two cars she showed interest in. Our grandaughter put a down payment on the car of her choice and we feel positive she will drive it off the lot soon. We will highly recommend our friends to visit Ganley of Aurora and request Dan Katz as their sales representative. More