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Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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I went into Ganley Chrysler of Aurora merely on a whim after the movies to "just look around" for either an SUV or minivan. I had been searching endlessly online for either one of them. I just kept sayin after the movies to "just look around" for either an SUV or minivan. I had been searching endlessly online for either one of them. I just kept saying my prayers for the right vehicle and the right salesman. I met him and his name is Chris Grabowski. Chris has excellent customer service skills and was never pushy or in a hurry to get the sale. He wanted to make sure we bought the vehicle we needed, not the one he wanted to sell us. So, he took the time to listen to me and the qualities we needed in a new used vehicle and I realized we needed a minivan, so Chris said he would keep his eye out for it. Chris called to tell me about a Town & Country that came in that I also happened to see and kept clicking back to on Ganley's website, but I thought we'd never be able to afford that; it's loaded and probably out of our price range. But since he saw the same one, I asked Chris about it and its' pricing because it had everything we prayed for plus some. Chris went to work with the financial team and they fought to get us a price that was within our budget and well, long story short, I drove that T&C home today and we couldn't be happier knowing that we took our time, did our research, and made sure we were comfortable with our decision. We love that minivan! It looks brand new and the porters did a great job of cleaning it up and making it shine! Excellent service all the way around! Chris helped facilitate it all and made the whole process so smooth and comfortable. We will eventually need another car in the near future and I am definitely going back to see Chris when the time comes. You should too! More
Fast, friendly,no hassles. Adam went above and beyond to find exactly what I was looking for in the vehicle of my dreams as the car I wanted was not on the lot. Love Aurora Ganley - have been doing busines find exactly what I was looking for in the vehicle of my dreams as the car I wanted was not on the lot. Love Aurora Ganley - have been doing business with them for many years! More
My parents recommended Chris Grabowski, after they had purchased a used Dodge 1500. Chris was polite, fair, courteous and trustworthy. I explained the truck I was looking for on the phone to Chris, and purchased a used Dodge 1500. Chris was polite, fair, courteous and trustworthy. I explained the truck I was looking for on the phone to Chris, and that I was looking at an ad for a Ford 2012. I was very disappointed with how I was treated at the Ford dealership. Afterwards, I went right to Ganley, and Chris had already found the right truck for me by the time I arrived. The price was less expensive and the truck a year newer. Ganley also found me a good interest rate, and after I agreed to the payments Ganley kept looking for a better interest rate and found it. When I left with my new truck, I knew I had gotten a great deal. I will buy my next ten trucks from Chris Grabowski and Ganley! Thank you. Nathan Monroe, Hiram, OH More
My son was in an accident and I was referred to a Body shop through my insurance company that to make it very simple turned out to be one of the worst experiences of my life, I then went to Ganley of Auro shop through my insurance company that to make it very simple turned out to be one of the worst experiences of my life, I then went to Ganley of Aurora where I purchased my vehicle (2012 Jeep Liberty) from John Bralek excellent salesman and was treated as a real person and not as a number. Randy the body shop manager was very professional in every aspect of the process, he was patient with me and made sure I understood everything that would take place, and the craftsman ship is second to no one. In simple terms the management (Randy) and rest of the body shop personnel were very refreshing to say the least that American service and workmanship is alive and well and Ganley of Aurora! I would highly recommend anyone and challenge them to go see for themselves and assure them that they will not be disappointed! More
John was great to work with and I enjoyed being a customer. Everyone we met pleasant and professional from start to finish. I'll be getting my maintenance done there as a result of my experience. Joh customer. Everyone we met pleasant and professional from start to finish. I'll be getting my maintenance done there as a result of my experience. John really knew the vehicle and was helpful in understanding its capabilities and features. We love the new ride!! More
I went to this year's Cleveland Auto Show, mainly to look at SUVs. I liked several of the foreign models which were nice but a little too pricey, and I decided to wait until the fall to maybe acquire a look at SUVs. I liked several of the foreign models which were nice but a little too pricey, and I decided to wait until the fall to maybe acquire an end of the year model. I didn't look at any of the Jeep models at the time. I then read some very good reviews about the new 2014 Grand Cherokees which were starting to become available at the dealerships. I called the closest Jeep dealership, Ganley Chrysler Dodge Jeep of Aurora, and spoke with Dan Katz. He said they had several of the 2014 models in stock and that I could check them out and take a test drive. To make a long story short, I did just that. I really enjoyed meeting Dan Katz, and within the next couple of days worked out a deal with Dan on a 2014 Jeep Grand Cherokee Limited. To me it was just as good as the more expensive foreign premium SUVs. Dan was a pleasure to work with, very low-key and "folksy" to chat with, but very professional and knowledgable. He took a lot of time to explain and demonstrate the latest high-tech features on the vehicle, including the amazing navigation system, which has proven to be invaluable on an extended Canadian trip my family and I are taking as I write this. The Jeep is very smooth, comfortable and quiet on the major highways, not to mention doing fine on the bumpier back roads, and vey good gas mileage as well, probably due to the eight-speed transmission and latest engine technology. I also want to thank Dan and the Ganley.dealership for for successfully expediting getting permanent license plates for the vehicle so I didn't have to travel across the border on temporary plates. I highly recommend the Ganley dealership and Dan Katz. More
Don Hull took the time to explain all the features of the different packages in the Grand Jeep Cherokee that I was looking for and compared it to what I was trading in. He keep communications open and I did different packages in the Grand Jeep Cherokee that I was looking for and compared it to what I was trading in. He keep communications open and I did not feel pressured into making a decision. When choosing a vehicle color, he lined up all the vehicles to help me in my selection! More
I saw a SUV online thru the Ganley site that caught my interest. I put in my information and within 10 minutes I had a call back from John Graham whom not only was informative but extremely nice and liste interest. I put in my information and within 10 minutes I had a call back from John Graham whom not only was informative but extremely nice and listened to what I was interested in. We set up an appointment and met. The customer service was outstanding and I didn't spent the entire day in the dealership which honestly from past experiences its a full day ordeal and that was what I was expecting . They worked hard to get me in the vehicle I wanted and within a couple hours I was driving off the lot in my new vehicle. I will always go back to Ganley for any future purchases and will always refer my friends and family to them. More
Once we knew Dodge was making the Plum Crazy for 2013 my husband contacted the closest Dodge dealer to our house. Adam called me at work and we made the purchase over the phone since I had done all my home husband contacted the closest Dodge dealer to our house. Adam called me at work and we made the purchase over the phone since I had done all my homework since October, 2013 I was ready to buy. It was a great experience not having to spend a lot of time at the actual dealer. Adam and I used e-mail to communicate and it worked out great. I picked up my beautiful Dodge Challenger and I'm on cloud 9. More
Our many visits to Aurora Chrysler Jeep for service has always been very positive.... Matt Collura & his team always go of their way for us. We have called on short notice many times and they always try always been very positive.... Matt Collura & his team always go of their way for us. We have called on short notice many times and they always try to fit us in.... We appreciate it and them very much.. It is always a very good experience... Thank you Matt & Team!! Sincerely, Ron & Victoria Sansom More