Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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Dan was very easy going. His patience with all my requests made it a great experience. We were able to test drive the jeep extensively. The only thing he would not let me try was a little trail a requests made it a great experience. We were able to test drive the jeep extensively. The only thing he would not let me try was a little trail and mud. This is understandable, so I did that after I bought my liberty. It works great! Josh was very helpful when signing the paperwork. Josh was able to get the paperwork done in a timely manner. The entire experience was non pressured and fun. Thank you both. More
A phone call goes a long way. Called and left messages for Mike he never called back. We were told my jeep would be ready and it was not ready. Other sevice dept members showed no concern. for Mike he never called back. We were told my jeep would be ready and it was not ready. Other sevice dept members showed no concern. More
I had a great experience, Don explained everything about the minivan, answered all of my questions and was professional in the whloe process.I will tell all of my family and friends to see Don to buy a car. the minivan, answered all of my questions and was professional in the whloe process.I will tell all of my family and friends to see Don to buy a car. More
Dan was great! I would and will recommend all of my family and friends to buy a car from Dan. He was very knowledgeable and professional with our purchase. Dan made the purchase process easy and seamle family and friends to buy a car from Dan. He was very knowledgeable and professional with our purchase. Dan made the purchase process easy and seamless from start to finish. You can tell he has been in the auto business for many years and can trust Dan. If you are in the market for a new or used car ask for Dan. More
Great experience I would reccommend this dealership to my family and friends. They did everything that I needed and asked them to do. Would not got to any other dealer. family and friends. They did everything that I needed and asked them to do. Would not got to any other dealer. More
My husband and I had a great experience with our salesman, Chris. He was professional, friendly and not your typical "pushy" salesman. I would recommend him to my friends and family. We will definit salesman, Chris. He was professional, friendly and not your typical "pushy" salesman. I would recommend him to my friends and family. We will definitely come back here again when we are in the market to purchase our next vehicle down the road. More
The customer service is out standing in all departments. Chris is very very helpfull on helping selecting the vehicle that fits my needs and has the best customer service i have had in years. I am very com Chris is very very helpfull on helping selecting the vehicle that fits my needs and has the best customer service i have had in years. I am very comfortable with him because he so friendly . He asks the the wright question to put you in the wright vehicle.There are times i will just stop in and have a cup of coffee and talk about fishing or family. He has become a friend of the family . He has sold my family five vechicles at a great discounted price compared to other dealers who were four to six thousand dollars more. The financing will get you the best financing possible. They are not like other dealers who make you use thier finance copy at a high rate. I will stop in at lunch to sign papers and i am out in about 10 minutes with out missing work. Matt & Holly are in the service deptment are the best. You do not have to worry about them taking advantage of you. When you take it in for an oil change you now it is going to be done not like other dealers. They get you in wright away and all you have to do is tell the milage of the vechile and they take it from there. you do not even have to look in your maintence manual to see what needs done. They check over your whole vechicle. The service charge are set at good price. Some people think a dealer would be to expensive but the are not. I have seen other dealers charge three times more. The Ganley Family are very honest people. The Grover Family More
Chris was our saleman, he was professional, friendly and polite. Directed my wife and I to a 200. Went for a test drive, looked at some figures .... "SOLD". Think we surprised him too. Chris has been polite. Directed my wife and I to a 200. Went for a test drive, looked at some figures .... "SOLD". Think we surprised him too. Chris has been informative, calls to check on us and the new car. Would and have recommended Chris and the dealershio to family and friends. The finance dept was great also. Explained all forms as we kept signing and signing. My wife is going to be looking to trade in her 300, when ready we will be calling Chris. More
I HAVE HAD SEVERAL OF MY VEHICLES DONE IN THE BODY SHOP,AND PERSONALLY I WOULD NOT HAVE IT DONE ANY WHERE ELSE BECAUSE OF MR MONTGOMERY,AND HIS STAFF I'AM ALWAYS SATISFIED AND PLEASED WITH THE OUTCOME SHOP,AND PERSONALLY I WOULD NOT HAVE IT DONE ANY WHERE ELSE BECAUSE OF MR MONTGOMERY,AND HIS STAFF I'AM ALWAYS SATISFIED AND PLEASED WITH THE OUTCOME AND CLEANLINESS OF MY VEHICLES,WHEN THEY ARE RETURNED TO ME,HE IS THE GREATEST AND I THINK THE WORLD OF HIM. THANK YOU CORNELIUS FEDRICK More
I went into Ganley Chrysler of Aurora merely on a whim after the movies to "just look around" for either an SUV or minivan. I had been searching endlessly online for either one of them. I just kept sayin after the movies to "just look around" for either an SUV or minivan. I had been searching endlessly online for either one of them. I just kept saying my prayers for the right vehicle and the right salesman. I met him and his name is Chris Grabowski. Chris has excellent customer service skills and was never pushy or in a hurry to get the sale. He wanted to make sure we bought the vehicle we needed, not the one he wanted to sell us. So, he took the time to listen to me and the qualities we needed in a new used vehicle and I realized we needed a minivan, so Chris said he would keep his eye out for it. Chris called to tell me about a Town & Country that came in that I also happened to see and kept clicking back to on Ganley's website, but I thought we'd never be able to afford that; it's loaded and probably out of our price range. But since he saw the same one, I asked Chris about it and its' pricing because it had everything we prayed for plus some. Chris went to work with the financial team and they fought to get us a price that was within our budget and well, long story short, I drove that T&C home today and we couldn't be happier knowing that we took our time, did our research, and made sure we were comfortable with our decision. We love that minivan! It looks brand new and the porters did a great job of cleaning it up and making it shine! Excellent service all the way around! Chris helped facilitate it all and made the whole process so smooth and comfortable. We will eventually need another car in the near future and I am definitely going back to see Chris when the time comes. You should too! More