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Ken Ganley Chrysler Dodge Jeep Ram Aurora

Aurora, OH

4.7
333 Reviews

161 W Garfield Rd

Aurora, OH

44202

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Showing 333 reviews

June 07, 2024

This was an amazing customer service experience from beginning to end! Kevin Davis really helped me find the vehicle I wanted and spent so much extra time showing me all its features! I was very impress More

by Chelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
May 19, 2024

Dan Katz was great! ! Would recommend this dealership. Great experience. All went well and thanks More

by Ssc930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Katz
May 02, 2024

I was new to the country from the UK. I had very few documents to qualify for finance. This dealership helped me through the process and negotiated with the finance department for me. I a More

by Sfarrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles holmes , Kenny Irons, Christian Ware
May 03, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 26, 2024

Was just in for service. Matt and staff always take care of our needs….they go the extra…! More

by JIm Svab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Collura
Apr 29, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Jim, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

Out of state PA consumer here took a chance and had a 2022 used Mitsubishi Outlander delivered from Ken Ganley Ohio dealership with windshield damage. The SUV minus the windshield is beautiful and I got More

by sunshine8320
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GM Cole, Finance manager Brandon, Charles the internet salesman
Apr 28, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2024

The first impression that I had received was just how friendly the team was. General manager along with the service manager were quite knowledgeable,answering all of my concerns. I have been very impress More

by Dmpacovskysr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charle , Matt Collura, Kenny Irons
Apr 23, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 11, 2024

Matt Collura was excellent He took care of my problem and got me right on my way More

by Lee
Recommend Dealer
Yes
Employees Worked With
Matt Collura
Apr 13, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Hi Lee, thank you for taking the time to let us know how we did. We hope you have a great day!

March 10, 2024

Great customer service and helpful service members. On a side note, if you're going to allow your employees to partake in the snacks and coffee products set out in the CUSTOMER waiting area, you may w More

by stevnmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Phillips
Mar 13, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 04, 2024

Tim Tapscot was very helpful and kind. He was able to meet all our needs More

by katmsold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Tapscot
Mar 07, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tim here at Ken Ganley Chrysler of Aurora! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2024

This dealership has the best dependable service department around. With Matt leading a great team, and with the outstanding support from Cole this dealership will thrive! More

by Connor.louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Collura, Jim Phillips