Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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My husband and I came into the dealership knowing that we wanted a Jeep Wrangler. Chris Grabowski was very informative and walked us through the different models and options and was able to ask all the righ wanted a Jeep Wrangler. Chris Grabowski was very informative and walked us through the different models and options and was able to ask all the right questions to help us quickly decide that the Sahara was our choice. Once we knew the model and color we wanted we were ready to move, the problem was that we needed it in two days and Aurora did not have the color we wanted. Chris said not to worry and promised a fair price and quick turnaround. We drove off the lot in two days in the exact Jeep we wanted at a fair price, Chris even came in on his day off to get it done. Very Happy! More
I went to Ganley Dodge in Aurora with my son for his first car purchase after graduating from college. We had communicated with another salesperson via email; however, that person was busy with another first car purchase after graduating from college. We had communicated with another salesperson via email; however, that person was busy with another customer when we arrived and Chris was glad to help. Chris pretty quickly recognized that, while I was there, my son was the actual customer. He conducted the conversations with my son (not me) and explained things to him as we moved through the process. He was patient and willing to explain everything to him. Chris was also more than willing to step away from his desk to allow my son and I time to debate the various topics. The price that the dealership asked for the 2014 Dart was very fair. In addition, we had a clean trade, but it was older with high mileage. I feared that they would just make us a token offer because they did not want to bother with an older trade. To my surprise, they made my son a reasonable offer for the car and we were able to strike a deal. Finally, the F&I guys were also good to deal with and were willing to explain each and every document to my son as we closed the deal. Overall, an excellent experience and we would definitely return the next time someone in the family is looking for a car. More
I want to thank John and Dan for all their help in making this experience a very professional and very pleasant atmosphere. I hope that I can return my thank you by recommending you and your dealership to p this experience a very professional and very pleasant atmosphere. I hope that I can return my thank you by recommending you and your dealership to possible other customers. Sincerely, Alvin Goldberg More
I am the proud owner of a Chrysler 200 which I purchased from Ganley. My salesman, Chris, gave me personalized service from point of inquiry to delivery. He gave a thorough overview of each function of t from Ganley. My salesman, Chris, gave me personalized service from point of inquiry to delivery. He gave a thorough overview of each function of the vehicle. His patience and sense of humor helped me learn to navigate through all the systems. Thanks to Chris, you have a customer for life. More
Im a newbie to the jeep world and I must say Ganley of Aurora made it easy.Chris went above and beyond for me. It's nice to know someone's looking out for me. Ganley of Aurora is good dealership but with Aurora made it easy.Chris went above and beyond for me. It's nice to know someone's looking out for me. Ganley of Aurora is good dealership but with sales people like Chris, they make it GREAT! More
We recently purchased our 6th car from John Bralek. He is very personable, professional and understands wants and needs that we have for a vehicle. We have gone to other dealerships (Ford and Kia recentl is very personable, professional and understands wants and needs that we have for a vehicle. We have gone to other dealerships (Ford and Kia recently) and found them to be less professional, friendly and knowledgeable. Sales personnel like John are priceless to a business that prides themselves on customer service and satisfaction. More
I went to Ganley Jeep even though I already had found a car of a different Make that I was planning on getting from a different Ganley dealership. I am so glad I made the trip in. I met Chris and he help car of a different Make that I was planning on getting from a different Ganley dealership. I am so glad I made the trip in. I met Chris and he helped me find the PERFECT car for me and my family. He asked a lot of questions to identify just exactly what my needs were. He also didn't try to oversell me on a car that was more than what I needed. I left the dealership in a brand new Cherokee and I love it. The price was great. I really gave Chris a run for his money and he did a great job of addressing all of my concerns. More
Easy to work with, true professional and knows his product. Would buy from him again! He made the process simple and quick with a great attitude. product. Would buy from him again! He made the process simple and quick with a great attitude. More
Submitted a review of a similarly named dealership in the area. Someone from this dealership kindly contacted me to inform me of my mistake. I'm happy that there are dealerships out there that actually pay a area. Someone from this dealership kindly contacted me to inform me of my mistake. I'm happy that there are dealerships out there that actually pay attention to today's technology. More
I bought a used car from ANOTHER DEALERSHIP for my daughter. Just after purchasing it, a major mechanical event occurred and it was towed to Ganley Jeep in Aurora. Holly Ferrara, in service, worked daughter. Just after purchasing it, a major mechanical event occurred and it was towed to Ganley Jeep in Aurora. Holly Ferrara, in service, worked with us tirelessly to assist in the repairs. Holly worked side by side with my 16 year old to make sure my child understood the value of what we were doing and why. It was amazing to watch and certainly nothing I would have ever expected out of a car dealership. In the end, Holly talked to my family about the cost of the repairs so far in excess of the worth of the car she recommended not proceeding ! She assisted us by contacting Don Hull who then put my daughter into a reliable, affordable Jeep that I can feel good about her driving. I have bought a number of cars in my life and had service on all of them and this dealership so exceeds any of my prior lifetime experiences that I look forward to the next service and car that I am sure I will buy from them in the future. You have to try this dealership if you are thinking of getting a new car - they are over the top professionals. Kudos to them all. More