Ken Ganley Chrysler Dodge Jeep Ram Aurora

My Toyota suv was sent to the Aurora "repair factory" where all service / crash repairs go. Randy Montgomery was helpful even with the new that my car was going to be backlogged because of the C factory" where all service / crash repairs go. Randy Montgomery was helpful even with the new that my car was going to be backlogged because of the Christmas and New Holidays. What was probably the best part of my service by this department was when ever I called I was able to speak to Randy he was really in the know of what was going on with my vehicle, be it from the insurance side, the parts that were on back order, or when it was finally getting repair where my process was. My car was up there for 5+ weeks no fault to the service dept. just an unfortunate timing of holidays and unavailable parts. I was also very pleased that my car was then delivered down to the Akron Ganley Toyota for regular service to be done before I picked up my vehicle. Randy also helped me get some other questions asked about some add on things I wanted. He also followed up making sure my vehicle was running okay and if I had any concerns about it. My experience with the two Ganley dealerships has always been very friendly, honest and willing to answer any questions spending time with the client. Randy's forthright dealings with my vehicle was greatly appreciated. I understood what was going on and he didn't try to bs anything about the process. To me his honesty was a major plus factor for understanding and being patient on my end for the time it was in service. Kudos to Ganley's service dept. in Aurora More

the staff was very courteous and friendly. They had patience working with me as I am older and hard of hearing and they made it all very easy and a comfortable process for me. Kudos to Don and Steve! patience working with me as I am older and hard of hearing and they made it all very easy and a comfortable process for me. Kudos to Don and Steve! More

John Bralek was excellent, his no nonsense approach and easy going attitude really made me feel comfortable buying my 2006 Dodge Ram without any regrets. His prompt response to my inquiry and knowledge of easy going attitude really made me feel comfortable buying my 2006 Dodge Ram without any regrets. His prompt response to my inquiry and knowledge of the vehicles history made the entire process from beginning to purchase an easy and professional experience. I will gladly go back in the future for another purchase. More

Very good service from John Bralek. Made me feel very comfortable. Even though this is my 6th Grand Cherokee, John didn't take anything for granted and was very thorough with options throughout the proce comfortable. Even though this is my 6th Grand Cherokee, John didn't take anything for granted and was very thorough with options throughout the process. More

Chris is the simply the best...his main focus is to make the customer happy and he did! Knowledgeable, respectful of our time, competitive pricing and funny. A delight... we will be back. the customer happy and he did! Knowledgeable, respectful of our time, competitive pricing and funny. A delight... we will be back. More

I've never owned a Jeep before but I always liked them. I went with my teenage son to the 2014 Detroit Auto Show and we were looking at SUV's for my significant other. The Jeep stood out for value, them. I went with my teenage son to the 2014 Detroit Auto Show and we were looking at SUV's for my significant other. The Jeep stood out for value, amenities and comfort over the BMW X5, Audi Q5, Volvo and everything else we looked at. Although we live quite a distance from Ganley Jeep in Aurora, we ventured out there on one of the worst snow days we had this year. My Escalade spun out multiple times. When I drove the Jeep Grand Cherokee under the same conditions, it was night and day.. Way better! The technology on this vehicle is unbelievable, a huge upgrade over a loaded Escalade. I can't say enough about how much safer I feel in this vehicle. As for the dealership, I can't say enough good things about them. I don't do Facebook or twitter but I wanted to at least post something about how good this place is. They bent over backwards helping us, getting the vehicles we wanted, giving us more than fair value on our trade ins, and expediting our purchase. There was no pressure just great service. I would highly recommend this dealer and particularly Chris or BJ. I cannot say enough about how positive the experience was! Of course it helps when I feel tremendous about the vehicle I purchased. Check them out!! More

This was my first experience with buying a Jeep. My first step was talking to Steve who was very helpful. Next I came in to talk to Chris Grabowski who helped me through the whole process and was great in ex step was talking to Steve who was very helpful. Next I came in to talk to Chris Grabowski who helped me through the whole process and was great in explaining everything about a Jeep to me and took care of everything.I would definately recomend Ganley of Aurora. Thank You By the way I love my Jeep Compass. More

Stopped in to our local Jeep dealership to test drive a 2014 Jeep Grand Cherokee. During the process of purchasing my new SUV, I dealt with 3 different individuals and was impressed with all 3. First I m 2014 Jeep Grand Cherokee. During the process of purchasing my new SUV, I dealt with 3 different individuals and was impressed with all 3. First I met with Kelsey, who helped answer all my questions and showed me several different color combinations so I could get a good feel for what was offered. Took a test drive with her and she answered all my questions and did a good job explaining all the features this new SUV has to offer and there are a lot of nice ones that’s for sure, even on the base model. When I decided to pursue the Grand Cherokee Laredo E, I met with Chris to get the deal secured. Chris was easy to work with and did a great job in meeting my request of a purchase price and trade in value. Once the deal was finalized, BJ the General Manager personally did a great job in locating the exact model I wanted, coordinated a dealer trade and delivered it in a timely manner. I am very happy with my purchase and would recommend this dealership to anyone. Ask for Chris or Kelsey, you won’t be disappointed in the service you receive. More

We just bought a Chrysler 200 Convertible. We got a great deal on the new purchase and a very good price on our trade-in. Everyone we worked with was so friendly and helpful. All in all we had a very great deal on the new purchase and a very good price on our trade-in. Everyone we worked with was so friendly and helpful. All in all we had a very positive car buying experience! We have already recommended John at Ganley Aurora to several of our friends and will continue to do so. Now we just have to wait till Spring to enjoy the convertible! More

This is the first time I've ever purchased a car. My family has a relationship with a different auto group so we were a little apprehensive to venture outside of that comfort zone. Chris made us feel ex family has a relationship with a different auto group so we were a little apprehensive to venture outside of that comfort zone. Chris made us feel extremely comfortable from the minute we met him. He spent an immense amount of time with us explaining in depth all of our options. Not only am I ecstatic with my new Jeep, but I am even more excited to have this new relationship with Chris and Ganley. More