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Ken Ganley Chrysler Dodge Jeep Ram Aurora

Aurora, OH

4.7
333 Reviews

161 W Garfield Rd

Aurora, OH

44202

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Showing 333 reviews

May 18, 2015

No words can express how amazing these guys are. I had spent such a long time prior to coming here looking for my dream car in the color I wanted, but I wasn't having any luck at any of the dealershi More

by abroome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Zivoder, Kenny Cotto
May 12, 2015

No pressure, No B.S., A relaxed experience We wanted to end our lease early and get into a different vehicle, and we were welcomed in a relaxed no pressure atmosphere. We were introduced to the More

by kartracer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Katz, Jon Graham, Kenny Cotto
May 10, 2015

A very pleasant car buying experience Josh Gowing helped me get the car I wanted in the timeframe needed without making me feel pressured in any way. This was the smoothest car buying exp More

by DRK67
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Cotto, Josh Gowing
May 05, 2015

Great service! Josh Gowing was my sales rep. He went above and beyond to get me in the right car! Along with the rest of the team! More

by Rae23dev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Collura, Jay Rzyczycki, Josh Gowing
May 02, 2015

The best I've ever dealt with, felt like family We came in to find a Jeep for my husband, and Chris brought up a yellow Jeep Wrangler for us to test drive, my husband drove it first and then he aske More

by CANUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Grabowski, Kenny Cotto
May 02, 2015

Your detailer I just wanted to add your detailer, talked to me for a long time to discuss the dos' and donts' especially about window cleaner and no soap on canvas More

by CANUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Grabowski, Kenny Cotto
April 26, 2015

Easy to work with Great sales experience. Really easy to work with. No pricing games. Found me exactly what I wanted and am very pleased with our new jeep. More

by Iotech1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hull
April 22, 2015

Sold car knowing it had mechanical issues Dealership sold my family and I a used 2001 Dodge Status knowing there were multiple issues with it. Spoke with Holly and she stated during the inspec More

by LancePort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Glova
May 02, 2015 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Lance, I apologize for our failure to properly communicate our reconditioning process to you. We ensure that $4000 vehicles are safe and recondition to that level to bring the best value to our customers. We do not make them perfect and never represent that we do. One thing we do not do is sell a vehicle with "multiple issues" to an unwitting customer. I am sorry that you feel that we have done this, but I assure you that whenever we have questions about a vehicle's quality, we will not sell it at retail. Again, I apologize for your bad experience with the 2001 Dodge Stratus. BJ Holmes General Manager

April 15, 2015

Always the best!! I was a walk in and was still treated like a vip! Holly went above and beyond to find a way to help me with a non warranty covered problem and I can't More

by Kirby82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Grabowski, Holly Ferrara
April 09, 2015

Leasing a new jeep Everyone was so helpful and kind, and I was able to walk in and walk out with a new car in a timely matter!! They were very accommodating and made the More

by briannerepasy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Grabowski, Kenny Cotto
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