
Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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Nick Ricciardella Service above expectations! Hello, I wanted to take a moment to let you know of Nick's outstanding level of service he provided to us Saturday, May 23rd at Ganley of Aurora. Hello, I wanted to take a moment to let you know of Nick's outstanding level of service he provided to us Saturday, May 23rd at Ganley of Aurora. My son and I recently purchased a 2013 Dodge Charger that still had some warranty left on it and upon driving it that morning noticed an engine warning light come on and having to jump start the car several times after it starting fine earlier that same day. We did not see the battery light come on so had no strong indication that it was the battery and knowing the engine warning light could mean anything would require it be put on the computer to diagnose the issue. We got into Ganley service around 10:45 am that Saturday and needless to say my son was a little concerned since we just bought the car. Upon coming into the garage, we waited our turn 2nd in line to speak with Nick. He listened to what was going on and informed us that he would really try and get someone to look at it but could not promise due to closing a bit early on Saturday's and there was a limited crew already working on cars. We were only hoping to get it diagnosed and not fixed as we were ok leaving the car there till Monday. A couple of hours after leaving, I received a call from Nick telling us to come pick up the car. Not only was it diagnosed but it was fixed and warranty covered a new battery. The engine light may have needed to be reset due to lack of power etc... Point is, our hopes were to get it diagnosed, it was under a short time frame on limited hours for Sat service, Nick seemed pretty darn busy and it would have been pretty easy for Nick to say 'we'll just need to look at it Monday'. He did not. He said, he would try his best and he did. My son and I were really surprised and very happy to get our car back that weekend and fixed to boot! I don't believe many people today take the time to really support GREAT Service Work, but want as many people to know the type of character Nick has in representing your business. OUTSTANDING! 'Exceeded Expectations'!!!!! We will be back for any and all service needed on that car and be glad to tell the story to others. Thanks again NICK! Regards, Dino DeRoia More
Best car-buying experience ever Don Hull was the best auto salesperson we've ever had. He explained every new feature before we could even ask a question. Best of luck, Don! We lo Don Hull was the best auto salesperson we've ever had. He explained every new feature before we could even ask a question. Best of luck, Don! We love our 2015 Jeep Cherokee Latitude. More
Best Chrysler Dealership I've been dreading car buying, but Dan Katz was excellent! Kenny's awesome! Nice, no pressure, knowledgeable. Love my Cherokee Trailhawk. Definitely I've been dreading car buying, but Dan Katz was excellent! Kenny's awesome! Nice, no pressure, knowledgeable. Love my Cherokee Trailhawk. Definitely recommend them. More
Great Experience I had a great experience today buying a new 2015 jeep Cherokee. My salesman Josh was informative and didn't pressure me. The financing manager was ver I had a great experience today buying a new 2015 jeep Cherokee. My salesman Josh was informative and didn't pressure me. The financing manager was very nice and helpful too, I will definitely keep going back there and refer all my friends. Thank you so much for the great experience. More
Awesome Experience Second purchase from Dan. Best I've ever met. Superb product knowledge, Total professional, No pressure and fun to talk to. Highly recommend Dan and G Second purchase from Dan. Best I've ever met. Superb product knowledge, Total professional, No pressure and fun to talk to. Highly recommend Dan and Ganley Aurora. More
Purchased a Rav4 Purchased a used 2012 Rav4 for an excellent price. BJ Holmes and Chris Grabowski were great to work with and helped to make this a smooth transaction Purchased a used 2012 Rav4 for an excellent price. BJ Holmes and Chris Grabowski were great to work with and helped to make this a smooth transaction. More
The perfect Jeep for me and my GSP I had been eyeing a Jeep Wrangler at Ganley for over a week and decided to stop in for a visit. I walked up to Don Hull and asked if it was still for I had been eyeing a Jeep Wrangler at Ganley for over a week and decided to stop in for a visit. I walked up to Don Hull and asked if it was still for sale. Don was very busy with his work, but completely stopped what he was working on and showed me my dream car. We went out for a test drive and I was hooked! Don is super funny and laid back, and made me feel at ease as I tested the Jeep out. I knew I wanted this Jeep and appreciated Don's honesty and knowledge about the vehicle. I read so much about this dealership not pressuring customers, and it is absolutely true. Working with Don was wonderful, and I would definitely come back. My German Shorthair Pointer Cabela also thanks Don for selling me the Jeep, because now we have a new toy to go mudding and trail riding with. Give Don a raise! More
Great Overall Experience My wife and I worked with Don Hull and we couldn't be happier. The service we received was excellent. I'm looking forward to our lease ending on our My wife and I worked with Don Hull and we couldn't be happier. The service we received was excellent. I'm looking forward to our lease ending on our other vehicle, so we can work with Don, and the Ganley Team again. More
Awsome I have purchased several vehicles from Dan Katz over the years. He's the best. i have always gotten a good deal and a great vehicle. I really like my I have purchased several vehicles from Dan Katz over the years. He's the best. i have always gotten a good deal and a great vehicle. I really like my 2015 Cherokee. More
Thank you for outstanding sales and service! Thank you Steven and Ganley of Aurora for your outstanding sales and service! We were in search of a new minivan and found not only that but also a de Thank you Steven and Ganley of Aurora for your outstanding sales and service! We were in search of a new minivan and found not only that but also a dedicated sales contact and dealership to partner with for all our vehicle needs now and in the future. Steven and Ganley provide unparalleled sales expertise, and customer service through outstanding communication, follow through, and have created the most convenient and friendly environment for researching and purchasing a vehicle. We love our new Chrysler Town and Country minivan and recommend Steven and Ganley of Aurora! Thank you, Anne and Greg - Newbury Ohio More