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Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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Great experience buying a Jeep with Don After visiting many dealerships looking at many different cars trying to figure out exactly what I wanted, working with Don was a refreshing change. H After visiting many dealerships looking at many different cars trying to figure out exactly what I wanted, working with Don was a refreshing change. He was very upfront about everything and I appreciated the low pressure environment while working with him. Most dealerships I visited had me talking to the managers and multiple people on my first visit which only wasted time. Don handled everything himself from my initial visit to picking up my new car. I would highly recommend him to anyone looking for a new vehicle and look forward to working with him again More
Nice and easy, used van purchase We are from Pennsylvania and had never been to Ganley before. We were looking for a clean, used van, and from the first contact, to the completion of We are from Pennsylvania and had never been to Ganley before. We were looking for a clean, used van, and from the first contact, to the completion of the purchase, it was a great experience. Our sales rep was Steven, who stepped in for Josh (who was busy at the time with another customer). Steven was very respectful patient, and courteous throughout the whole process. He spent considerable time with me on a test drive, answered all questions and was very informative. The dealership then allowed me to take the vehicle on an extended test drive so that my wife could see it. I didn't know this kind of customer service still existed! There was no pressure, we quickly agreed on a price, and closed the deal the next day. We are very satisfied. We would recommend that anyone give Ganley a try. Ask for Steven or Josh, they were both very courteous and respectful young men, which was much appreciated by a couple of mature car buyers. More
Best Dealership Experience My husband and I worked with Don Hull and from start to finish it was the best dealership experience we have ever had. We came back within one month a My husband and I worked with Don Hull and from start to finish it was the best dealership experience we have ever had. We came back within one month after leasing one vehicle to lease a second because we were so impressed with Don and the Ganley dealership. I would recommend Don and Ganley of Aurora to anyone looking to buy or lease a vehicle. The amount of knowledge and professionalism Don displayed was like no other. My husband and I were completely satisfied with our experience and we will be return customers in the years to come. More
A peaceful purchase of a new vehicle. Buying a car has been, for years, one of the most unenjoyable experiences for me. Pressure to buy, untrustworthy sales people, haggling/playing games Buying a car has been, for years, one of the most unenjoyable experiences for me. Pressure to buy, untrustworthy sales people, haggling/playing games to trick into paying more; I'd rather drive my car into the ground than buy a new one. Ganley of Aurora promised me a very good price right up front (advertised on the website) with no games or schemes, didn't pressure me, kept their promise, gave me a very fair honest price for my trade in, and showed me what I wished the "car buying experience" would always be. More
Price was right I came in with a set price that we were comfortable spending and Chris worked to make it happen for a new dodge grand caravan. I appreciate the time I came in with a set price that we were comfortable spending and Chris worked to make it happen for a new dodge grand caravan. I appreciate the time spent and would recommend the dealership to others looking for an American made minivan! More
Great Experience ! I jus wanted to say a big THANK YOU to Josh Gowing for helping me to select and buy my new Dodge Durango-He listened to what I wanted from my vehicle I jus wanted to say a big THANK YOU to Josh Gowing for helping me to select and buy my new Dodge Durango-He listened to what I wanted from my vehicle and put me in the perfect car - I love it! Throughout the process he was friendly and attentive, and even let my kids sit in the Ram 3500. It was hands down the best car buying experience I've had, and I wouldn't hesitate to recommend Josh and the other staff at Ganley to my friends. More
Nick Ricciardella Service above expectations! Hello, I wanted to take a moment to let you know of Nick's outstanding level of service he provided to us Saturday, May 23rd at Ganley of Aurora. Hello, I wanted to take a moment to let you know of Nick's outstanding level of service he provided to us Saturday, May 23rd at Ganley of Aurora. My son and I recently purchased a 2013 Dodge Charger that still had some warranty left on it and upon driving it that morning noticed an engine warning light come on and having to jump start the car several times after it starting fine earlier that same day. We did not see the battery light come on so had no strong indication that it was the battery and knowing the engine warning light could mean anything would require it be put on the computer to diagnose the issue. We got into Ganley service around 10:45 am that Saturday and needless to say my son was a little concerned since we just bought the car. Upon coming into the garage, we waited our turn 2nd in line to speak with Nick. He listened to what was going on and informed us that he would really try and get someone to look at it but could not promise due to closing a bit early on Saturday's and there was a limited crew already working on cars. We were only hoping to get it diagnosed and not fixed as we were ok leaving the car there till Monday. A couple of hours after leaving, I received a call from Nick telling us to come pick up the car. Not only was it diagnosed but it was fixed and warranty covered a new battery. The engine light may have needed to be reset due to lack of power etc... Point is, our hopes were to get it diagnosed, it was under a short time frame on limited hours for Sat service, Nick seemed pretty darn busy and it would have been pretty easy for Nick to say 'we'll just need to look at it Monday'. He did not. He said, he would try his best and he did. My son and I were really surprised and very happy to get our car back that weekend and fixed to boot! I don't believe many people today take the time to really support GREAT Service Work, but want as many people to know the type of character Nick has in representing your business. OUTSTANDING! 'Exceeded Expectations'!!!!! We will be back for any and all service needed on that car and be glad to tell the story to others. Thanks again NICK! Regards, Dino DeRoia More
Best car-buying experience ever Don Hull was the best auto salesperson we've ever had. He explained every new feature before we could even ask a question. Best of luck, Don! We lo Don Hull was the best auto salesperson we've ever had. He explained every new feature before we could even ask a question. Best of luck, Don! We love our 2015 Jeep Cherokee Latitude. More
Best Chrysler Dealership I've been dreading car buying, but Dan Katz was excellent! Kenny's awesome! Nice, no pressure, knowledgeable. Love my Cherokee Trailhawk. Definitely I've been dreading car buying, but Dan Katz was excellent! Kenny's awesome! Nice, no pressure, knowledgeable. Love my Cherokee Trailhawk. Definitely recommend them. More
Great Experience I had a great experience today buying a new 2015 jeep Cherokee. My salesman Josh was informative and didn't pressure me. The financing manager was ver I had a great experience today buying a new 2015 jeep Cherokee. My salesman Josh was informative and didn't pressure me. The financing manager was very nice and helpful too, I will definitely keep going back there and refer all my friends. Thank you so much for the great experience. More