
Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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Very Personable - Longtime Customers My husband & I have bought many cars from this dealership over the years and our salesman Don Hull is not only knowledgeable and very accommodating, h My husband & I have bought many cars from this dealership over the years and our salesman Don Hull is not only knowledgeable and very accommodating, he's also a friend. We only bring our cars to Matt Collura for service and he's simply the best! We recently bought a new Cherokee and love everything about it. Our experience was friendly, relaxed and fun! Don even entertained our active 6 year old at times. Can't go wrong here!! More
Quick, easy, accommodating, and freindly I stopped on a whim to check out the new Wranglers to see if any met the exact specs I was looking for. Josh immediately approached me and began help I stopped on a whim to check out the new Wranglers to see if any met the exact specs I was looking for. Josh immediately approached me and began helping me, asking the right questions and providing information - even history. Both Josh and BJ were able to help get me a killer trade in price for my Wrangler trade-in with no hassling. Kenny was down to Earth, and very helpful during the financing - usually the most painful part of the car buying experience. I would say the whole process took around three hours, from walk on to drive out including the trade in process. More
First Car Came into the dealership looking for a certain car they had, Chris came and found me right away and was extremely helpful. He was very friendly, relax Came into the dealership looking for a certain car they had, Chris came and found me right away and was extremely helpful. He was very friendly, relaxed and knowledgable about the vehicle. After I finished paperwork with Chris, Kenny then took me into his office to finish the remaining paperwork. Kenny was also very kind and friendly which made the process so much easier. I was very happy with the service and help I received today. Kenny and Chris are great guys who are more than willing to help you with whatever you need. I definitely recommend this dealership. I will be coming back for my next vehicle! Thank you Chris and Kenny! More
New Car Purchase Experience I contacted this dealership because they had a couple of Jeep Grand Cherokees with the trim package I wanted and was lucky enough to be put in touch w I contacted this dealership because they had a couple of Jeep Grand Cherokees with the trim package I wanted and was lucky enough to be put in touch with Josh Gowing. I explained to Josh exactly what I wanted and why, and what I hoped to spend. Josh did an excellent job asking a number of clarifying questions to ensure he knew what I was looking for. I appreciated Josh's attitude in dealing with me as I can admittedly be a bit difficult, and he always stayed very positive and willing to go out of his way even when I hadn't returned his calls in several days. What ultimately sealed the deal for me was Josh working with me on his off day, and while I was considering a lightly used vehicle in the same year/make/model, the service Josh displayed made my decision for me. Price was never really an issue, as they were very competitive right from the start. More
Go there today! This is the best dealership I've ever dealt with. Extremely friendly, affordable, & fair. I was treated like family here. If you're looking for a good This is the best dealership I've ever dealt with. Extremely friendly, affordable, & fair. I was treated like family here. If you're looking for a good deal & the best customer service, go there today! Ask for Don!! More
Beyond Helpful My check engine light came on the night before. I was really worried about a trip to Columbus over the weekend. I called the service center and asked My check engine light came on the night before. I was really worried about a trip to Columbus over the weekend. I called the service center and asked to come in asap. Holly said that the earliest time she had was next week because she was slammed today. After she helped me on the phone for a while, I told her I was driving to Columbus the next day. She said, "What are you doing right now? Come on in. I don't want that light on during your trip." She made time for me and was extremely helpful. It turns on the light was just a problem with the fuel sensor, but the fact that she took time to help me even though she was really busy, meant a lot. Everyone at the service center was extremely nice to me and made me feel very at ease. They made what could have been a stressful experience, really easy and enjoyable. Thanks Holly!! More
White glove service Josh was very knowledgable about the vehicles he was presenting. He made the overall experience stress free by removing any high pressure sales tacti Josh was very knowledgable about the vehicles he was presenting. He made the overall experience stress free by removing any high pressure sales tactics. I have to thank Ken as well for not attempting to sell me gap insurance 17 times in 10 minutes. They are a class act. More
Satisfied Customer My wife and I were completely satisfied with the process and the outcome at Ganley Chrysler Jeep Ram of Aurora. Josh Gowing and BJ Holmes took what is My wife and I were completely satisfied with the process and the outcome at Ganley Chrysler Jeep Ram of Aurora. Josh Gowing and BJ Holmes took what is typically a stressful situation and made it a relaxing big ticket purchase. Josh was thorough while presenting the vehicles and BJ closed the deal to our satisfaction. Thank you Edward More
No gimmicks, no games Josh and BJ were the most knowledgeable salesmen I encountered in my Jeep shopping. They don't play the typical sales games and gimmicks. Ganley Auror Josh and BJ were the most knowledgeable salesmen I encountered in my Jeep shopping. They don't play the typical sales games and gimmicks. Ganley Aurora is a smaller, out of the way dealership. But they sourced the Jeep I wanted at a better price than the Jeep dealer closer to me and without all the aggressive sales games. More
Excellent personalized custormer service! We were treated with the highest level of respect and care here. We had a very limited budget and specific needs. Although they did not have what we We were treated with the highest level of respect and care here. We had a very limited budget and specific needs. Although they did not have what we were looking for at our first visit, Mr. Katz took our information and remembered our needs when a perfect vehicle for our needs became available. We truly appreciate his professionalism and willingness to go the extra mile in helping us find the right vehicle. I highly recommend this dealership! More