Ken Ganley Chrysler Dodge Jeep Ram Aurora

Above and beyond Hello...I recently had a repair service experience at your Aurora facility that was above and beyond all my expectations. Rarely am I delighted or dis Hello...I recently had a repair service experience at your Aurora facility that was above and beyond all my expectations. Rarely am I delighted or disappointed enough to be inspired to write to the dealership but I was so thrilled with my experience, I was almost brought to tears. I have a 2012 Jeep Grand Cherokee, I recently had two recalls serviced at another dealership at 35,000 miles...within a couple of months, I brought my Jeep into a Mr. Tire for an oil change...the tech there told me the Rack and Pinion needed to be replaced...I call the "other" dealership to ask about any warranty available on my Jeep and the Jeep service manager told me "it's over 36,000 miles, there is no warranty"...I asked if he thought there was anything he could do to help, he said "I'll have to call you back" ...which he never did...they were not even able (willing) to get me in to have it looked at... A friend suggested I contact Jeep to see if they were willing to help in any way. I contacted them and they gave me a case # and said there's no guarantee... That's when I called Ganley Aurora service dept. I explained my situation and they were more than happy to help me. They got me right in, had it looked at and contacted Jeep referencing my case #...they ordered the part and had my Jeep repaired under warranty and back to me the very next day...I was so completely satisfied and beyond happy! Kudos to your service team! And a special thank you to Nick and the technician who helped me out. More

New Jeep purchase I purchased a new Jeep Wrangler from Bob and Lisa at Ganley Aurora. I enjoyed my experience with Bob and Lisa because they did not pressure me and le I purchased a new Jeep Wrangler from Bob and Lisa at Ganley Aurora. I enjoyed my experience with Bob and Lisa because they did not pressure me and let me gather information on the different vehicles offered before making my decision. They were extremely knowledgeable of the Wrangler line and options available. They also were very friendly and went out of their way to make my purchase a fun experience. More

Excellent communication and flexibility! I worked with Steve Z and Jen G recently to purchase a new vehicle. Both were extremely helpful, honest and communicated with me promptly. I appreciat I worked with Steve Z and Jen G recently to purchase a new vehicle. Both were extremely helpful, honest and communicated with me promptly. I appreciate their efforts and had a great purchasing experience. More

Knowledgeable, Professional, Friendly Josh made the sales experience easy with his knowledge of the products he sells and the questions that he asked to learn my requirements/wants. The Josh made the sales experience easy with his knowledge of the products he sells and the questions that he asked to learn my requirements/wants. The closing was smooth and stress-free due to Kenny's expertise and professional demeanor. Thanks guys. More

Dan,buying from you for many years has been the right choice Poor Nick Ricciardelli had fully expected that the work on my Compass would have been covered - subject to me paying a $100 deductible. It wasn't. H Poor Nick Ricciardelli had fully expected that the work on my Compass would have been covered - subject to me paying a $100 deductible. It wasn't. He gave Matt Collura a stricken look, Matt viewed Nick's screen… and left. When Matt returned he handed me a bill for $0.00. I said that I was expecting to pay the $100 deductible. Nope! Matt said that the Sales Manager (I think that means Steve Glova) had picked up the bill. There's some Holiday Cheer! I appreciate the "reminders" that buying our vehicles from you for many years has been the right choice. Anybody looks good when things go right, the pros look good when things go wrong. More

Great experience! Twice! Josh sold both my husband and I, and now our son, great vehicles. He worked hard to get us the best deal possible! Thanks Josh! Josh sold both my husband and I, and now our son, great vehicles. He worked hard to get us the best deal possible! Thanks Josh! More

Pressure Free Working with Josh was easy. He found the minivan we wanted at the price we wanted and made our car buying experience seamless. If your looking for a Working with Josh was easy. He found the minivan we wanted at the price we wanted and made our car buying experience seamless. If your looking for a dealership with a laid back and personable approach to automobile sales, Ganley of Aurora is the place to visit. More

Easy and honest My experience buying a used car at Ganley Chrysler was the best experience I have had in buying a car ever. They showed me exactly how and why the car My experience buying a used car at Ganley Chrysler was the best experience I have had in buying a car ever. They showed me exactly how and why the car was priced as stated, and didn't give me the typical "runaround" with price negotiation and financing. I traded in a vehicle and was overall pleased with the price they gave for it. Steven Zivoder made the whole process easy and smooth with his straightforward communication style and accessibility to fit things in to our busy schedules. I didn't have to spend hours waiting, as everything was quick from start to finish. Appreciated the service overall and happy with my purchase! More

great experience I worked with Lisa and Bob Strassman, they went above and beyond to find the vehicle I was looking for. Very down to earth I would recommend going to I worked with Lisa and Bob Strassman, they went above and beyond to find the vehicle I was looking for. Very down to earth I would recommend going to Ganley to everyone. Just want to say thanks for a great experience. More

easy as can be Steven made this as simple as can be for me. I work full time and was unable to spend much time in the dealership but he took care of everything for m Steven made this as simple as can be for me. I work full time and was unable to spend much time in the dealership but he took care of everything for me and stayed in constant contact. He found the perfect vehicle to suit my needs and kept me up to date on everything that was happening. He was very knowledgeable of the vehicle I purchased and followed up with me the next day to make sure the first night in the new car went well. Really appreciate his time and commitment! More