Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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Great customer service I would just like to thank Josh and those who worked with him to get me this great new 2016 shaker hood challenger. The customer service and knowledge I would just like to thank Josh and those who worked with him to get me this great new 2016 shaker hood challenger. The customer service and knowledge of their products is superb. Thanks Ganley Chrysler of Aurora. More
Excellent experience! I walked in to discuss my options regarding a second vehicle, I was greeted by Steven Zivoder, he answered all of my questions and was very knowledgea I walked in to discuss my options regarding a second vehicle, I was greeted by Steven Zivoder, he answered all of my questions and was very knowledgeable regarding the vehicles and programs available to me. He was a pleasure to work with - I can honestly say this was the very best experience my husband and I have EVER had at a car dealership!! From start to finish, the whole process was very pleasant!! We thank everyone we dealt with today, Steven, Steve Glova and Jen, and we look forward to working together again in future! More
Amazing Dealership My husband and I recently bought a 2015 Dodge Grand Caravan through Ganley. They were an answer to prayer for us. We truly look at the whole experien My husband and I recently bought a 2015 Dodge Grand Caravan through Ganley. They were an answer to prayer for us. We truly look at the whole experience as a blessing from God. We drove 7.5 hours from where we live to buy this car because they had the best price within 500 miles. From the time that we first spoke to Don on the phone about the van to the time we drove away in our new car the experience was wonderful. Everyone involved kept their word and there were no hidden fees. They gave us exactly what they promised for our trade-in and they never tried any funny business. We have already recommended this dealership to multiple people. More
Worth the Drive!! I was passively looking for a new vehicle when I stumbled across an Audi A4 that caught my eye. I did some research on the car, did some comparison sh I was passively looking for a new vehicle when I stumbled across an Audi A4 that caught my eye. I did some research on the car, did some comparison shopping and then contacted the dealer. Josh gave me a call within an hour of inquiring about the car and took the time to walk around the car and answer all of my questions regarding the condition of the vehicle. I did the KBB trade-in appraisal for my car and that also made the process so much less stressful. They gave me a fair price on my trade and the car I bought was a great value as well! Kenny then went through the paperwork with us in a timely fashion to help try and get us on our way, which was greatly appreciated. Josh wished us well and we were on our way! We did notice a minor problem upon arriving home (5 hours from the dealership), but when we contacted Steve he had us stop by a local dealership to get the problem resolved and made sure to take care of it. I'd highly recommend working with Josh and considering them for your next car as they care about the customer and stand behind their products even when your 5 hours away! Thanks! More
Fantastic service My husband and I dealt with Steven Zivoder and are so glad we did. He was great. None of the arrogant, overbearing, pushy sales techniques that I've My husband and I dealt with Steven Zivoder and are so glad we did. He was great. None of the arrogant, overbearing, pushy sales techniques that I've seen at other dealerships. He was very genuine, helpful and I think he ACTUALLY CARES about what hes doing. So rare. And the finance guy Kenny was really great too, again actually seems to care and so helpful. I have bought four cars in my time from other dealerships and this was the smoothest purchase I've ever made. Start to finish, no getting jerked around or unpleasent surprises. All around great experience. When its time for me to purchase another vehicle it will be from here and with Steven. They have earned a loyal customer. Great job guys. Thank you. More
No "salesman" pressure, pleasant to work with, precise. I found a secific car I wanted online, 2012 Challenger Yellow Jacket, very expensive for me but fairly priced. I called to see if it was still availa I found a secific car I wanted online, 2012 Challenger Yellow Jacket, very expensive for me but fairly priced. I called to see if it was still available since I had an hour and a half drive, it was. A rather cold but busy Saturday afternoon, I looked at the car outside then came into the showroom. It took about 10 minutes for someone to ask if I had been helped, but like I said they were all quite busy. Jon Graham helped me with whatever I asked. We went for a test drive but I actually had another car to look at also, north of Detroit on Monday when that dealer opened, but turns out that one had just sold that morning. So I went back Monday for another drive, this time with my wife. We are both quite happy with our choice of vehcal and enjoyed having somebody treat us with respect and consideration. Thank you Jon, and I hope to purchase my next Challenger for her - 2015, 2016 Sublime Pearl More
Awesome experience! Awesome experience all around! Dan K. was our salesman and did a wonderful job! A non pressure atmosphere where you not feeling pressured to make a pu Awesome experience all around! Dan K. was our salesman and did a wonderful job! A non pressure atmosphere where you not feeling pressured to make a purchase right then and there. Also cudos to service department. Had a small issue with the car and they got using and out in an hour! More
Went above and beyond, completely satisfied I bought a one-way flight from Connecticut to purchase a car at Ganley and it was worth it!! I am not a risk-taker, but the sales associate Josh Gowi I bought a one-way flight from Connecticut to purchase a car at Ganley and it was worth it!! I am not a risk-taker, but the sales associate Josh Gowing was extremely pleasant and accommodating--always accessible by cell phone; going above and beyond by posting multiple videos to youtube at my request demonstrating every aspect of the 2014 Charger I intended to purchase. Ganley's prices were better than I found on the east coast, and the vehicle was certified-pre-owned which is difficult to find for the specific model I was looking for. On my arrival I was picked up from the airport by a friendly driver in what is now my Charger. I was able to take the vehicle to a mechanic of my choosing for private inspection (would recommend Auto Excel in Akron OH--honest and knowledgeable, no relation to dealership). I had many questions about the CPO warranty which Josh was happy to take time to answer, at which point I happily purchased the vehicle, drove away, and realized I had MORE questions, so I returned 30 mins later. The fact that Josh and manager BJ Holmes were happy to sit down with me AGAIN (at closing time no less), AFTER the purchase until I was completely satisfied, is testament to their dedication to their customers. I've driven my new Charger over 1000 miles since, and it has run perfectly. Thanks again for everything guys!! More
Low pressure, great service and follow up! From the initial follow up to my on-line inquiry, through to a test drive and subsequent purchase this experience could not have been better. Steven Z From the initial follow up to my on-line inquiry, through to a test drive and subsequent purchase this experience could not have been better. Steven Zivoder was professional, never pushy and patient as we spent a month considering options and waiting for the right time to buy. I particularly liked the way he used email / text / online tools to keep me informed and accelerate the buying process on the day we picked up the Wrangler. BJ Holmes seems to have created the right balance between selling and relationship building at this location. Kenny moved us through the paperwork quickly and explained anything that needed more inut. A great experience from start to finish. More
Very welcoming atmosphere with excellent service! I highly recommend Ganley Chrysler Dodge Jeep Ram Of Aurora. Very impressed with the quickness of the sale. They go out of their way to accommodate t I highly recommend Ganley Chrysler Dodge Jeep Ram Of Aurora. Very impressed with the quickness of the sale. They go out of their way to accommodate their customers. If you're looking for a deal, this is the place to go to! Ask for Steven Z. More