
Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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Poor customer service on BJ's part. Won't be back. Basically called a liar by BJ Holmes for telling him what another dealership was going to pay for my trade. Zac Minnix was awesome though. Basically called a liar by BJ Holmes for telling him what another dealership was going to pay for my trade. Zac Minnix was awesome though. More
New Jeep , July 3rd 2017 I visited this dealership on July 3rd 2017 in search of a New Jeep. My sales guy Josh Gowing really took good care of getting me into the car I want I visited this dealership on July 3rd 2017 in search of a New Jeep. My sales guy Josh Gowing really took good care of getting me into the car I wanted. I drove 5 different cars when i was there as i wasn't really sure which car i wanted to get. Josh was very patient , kind and understanding of my needs when trying to decide of my purchase. It's a kind of dealership that you want to go to because they treat you as if your part of their family. On this purchase I also had a car that I traded -in and they gave me a pretty good deal for the trade so that even made things more enjoyable while i was there. Josh is good at multitasking and he knows his business about cars. And a very big thanks goes out to Jen Giunti for taking good care of me thru thru all fun paperwork that goes along with the purchase of a new car. She made the transition for me in very easy way so with that said you just can't go wrong at this dealership. I am so glad i stopped in that day. I love my New Jeep !! More
Impressed with service I was very impressed on how the service staff handled my car issues. My car was in about a week ago for an AC problem. The AC was fixed, but when I I was very impressed on how the service staff handled my car issues. My car was in about a week ago for an AC problem. The AC was fixed, but when I drove my van I noticed a noise when my AC was on. I was able to get another appointment right away. Matt, Tina and the service staff were great to deal with. The staff was upbeat, friendly and actually smiled and went above and beyond to help. Unfortunately, many customer service departments are not like this anymore. Keep up the great job!! More
Worth the trip! Drove to this dealer from Pittsburgh..Glad I did! They had the exact truck I wanted...And we reached the deal I wanted before i visited the dealer. Drove to this dealer from Pittsburgh..Glad I did! They had the exact truck I wanted...And we reached the deal I wanted before i visited the dealer. When I got there, everything was ready to go.. nice smooth and trouble free...Just the way I like to buy cars. More
Above and beyond! Chris went above and beyond to ensure I was getting the best possible deal for a quality vehicle. Outstanding customer service and customer satisfact Chris went above and beyond to ensure I was getting the best possible deal for a quality vehicle. Outstanding customer service and customer satisfaction! I went in to get my car serviced and Chris made sure everything was being taken care of concerning warranties he had clearly discussed with me when purchasing my vehicle. Will most definitely continue to work with Chris and Ganley team next time I purchase a vehicle. More
Matt Collura is great! I have had several repairs on multiple vehicles done at Ganley of Aurora. Matt has been awesome with tending to my needs. He is courteous, professiona I have had several repairs on multiple vehicles done at Ganley of Aurora. Matt has been awesome with tending to my needs. He is courteous, professional and always has a great smile and great attitude! I would not take my vehicles anywhere else! More
New vehicle My salesman Dan Katz went beyond the call of duty along with the rest of the staff. I have bought two vehicles in the last month from Ganley so they My salesman Dan Katz went beyond the call of duty along with the rest of the staff. I have bought two vehicles in the last month from Ganley so they are definitely doing something right I would recommend them to anyone More
Buying a new car I have had the pleasure of dealing with this dealership in the past, and have had a lot of success with each of my cars, I would highly recommend this I have had the pleasure of dealing with this dealership in the past, and have had a lot of success with each of my cars, I would highly recommend this dealership to family and friends alike. Very friendly and pleasant to deal with, each step along the way was handled with efficiency and their manner was pleasant!! More
Happy old man Very happy with this dealer. Purchased many cars here. Service is great.salesman is the best.i have done business here for years and I will continue h Very happy with this dealer. Purchased many cars here. Service is great.salesman is the best.i have done business here for years and I will continue here. More
Great Experience The dealership streamlined the whole process. Don is a highly knowledgeable salesperson!! They have maintained the hometown feel of the dealership and The dealership streamlined the whole process. Don is a highly knowledgeable salesperson!! They have maintained the hometown feel of the dealership and go out of their way to make you feel comfortable More