
Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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SERVICE Went in for oil change and tire rotation. Work was completed and I drove off. After a very short time, I heard a noise not heard prior. Called Matt Co Went in for oil change and tire rotation. Work was completed and I drove off. After a very short time, I heard a noise not heard prior. Called Matt Collura, he got me right back in and on the lift. Turns out a bracket behind the rotor that holds the caliper on was rotted. They had the part and in a half hour I was driving home. Great service department. More
Awesome!!!! Went in to get a new car, Don Hull was awesome. Since it was close to closing I took car for test ride, they checked my credit and took my info, sent Went in to get a new car, Don Hull was awesome. Since it was close to closing I took car for test ride, they checked my credit and took my info, sent me home with new car and went back the next day to sign paperwork. Don explained and showed me all I needed to know about new car. Even followed me to old dealership to turn in my old leased car. Would highly recommend!!! More
Great Service My wife lost her ring in her car and we could not find it anywhere. The service dept took us in right away even though they were busy. They had to My wife lost her ring in her car and we could not find it anywhere. The service dept took us in right away even though they were busy. They had to remove the seats from the Jeep Grand Cherokee but ended up finding it!! Can’t thank them enough!! More
Fantastic Service We’ve had our 2014 Jeep Grand Cherokee in for service and the service is excellent. We get a phone call prior to the work performed, we’re given a pr We’ve had our 2014 Jeep Grand Cherokee in for service and the service is excellent. We get a phone call prior to the work performed, we’re given a price and when we pick it up, there’s never a difference! More
Got something that im still in love with Never thought i would actually own a ram well the staff here made that happen and.... always getting compliments on how nice the truck is Never thought i would actually own a ram well the staff here made that happen and.... always getting compliments on how nice the truck is More
Quick and easy Josh was very friendly and answered all of my questions which made it easy to get the exact jeep that fit me. First time leasing from them and will de Josh was very friendly and answered all of my questions which made it easy to get the exact jeep that fit me. First time leasing from them and will definitely come back. More
Staff goes above and beyond to be helpful! I have had several very negative experiences with the OTHER Ganley dealership (Bedford). After those experiences I started using Ganley Aurora . The s I have had several very negative experiences with the OTHER Ganley dealership (Bedford). After those experiences I started using Ganley Aurora . The staff there is amazing, kind, and will go out of their way to help you with any issue you may have. The service department is amazing. I had an issue with work performed at Bedford, and their service department was unwilling to try to accommodate my limited time schedule by making a simple phone call. So I called Aroura, and within 5 minutes, Tina reached out to the waterproofing guy and scheduled my repair. All it took was a sme phone call to the repairman, and the girl at Bedford refused to even try to reach out to him. She was downright rude and unaacommodating. That has happened to me twice at that location. I also needed a key programmed that I purchased from Amazon, and they refused to do that as well. Again, onecall to Aroura, and their amazing service department was willing to accommodate! THANK YOU, TINA and ASSOCIATES!! More
Couldn't have had a better experience! Everyone I talked to was very friendly and helpful. Bruce was a lot of fun to work with. Very personable and funny. Unfortunately I can't remember the Everyone I talked to was very friendly and helpful. Bruce was a lot of fun to work with. Very personable and funny. Unfortunately I can't remember the lady's name who also helped me while I was there, but she was wonderful as well! She said she had only been there a month, but she did great! Thanks again for a positive experience! More
2018. 1500 Silverado - Chad Warner We are very pleased with our new truck and especially working with Chad Warner! Within a couple days we were driving it home ... the whole process wa We are very pleased with our new truck and especially working with Chad Warner! Within a couple days we were driving it home ... the whole process was seamless!! Everyone was so friendly and genuine at this dealership ... we felt very warm and welcomed!! Thank you Chad, you are awesome!! More
The very best car buying experience! I recently purchased my 2017 Jeep Wrangler from Clay Paulson and HIGHLY recommend him for your next car purchase at Ganley in Aurora. I was extrem I recently purchased my 2017 Jeep Wrangler from Clay Paulson and HIGHLY recommend him for your next car purchase at Ganley in Aurora. I was extremely impressed with Clay; his friendly nature, professionalism, knowledge, attention to detail and responsiveness via text and phone call made my purchase quick and easy. His passion and enthusiasm about the brand made me even more excited to get on the road! What else could you want in your car sales associate? All of the staff at Ganley in Aurora are friendly and helpful; they make you feel like you're apart of the family the moment you walk through the door! More