Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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Quick and easy Josh was very friendly and answered all of my questions which made it easy to get the exact jeep that fit me. First time leasing from them and will de Josh was very friendly and answered all of my questions which made it easy to get the exact jeep that fit me. First time leasing from them and will definitely come back. More
Staff goes above and beyond to be helpful! I have had several very negative experiences with the OTHER Ganley dealership (Bedford). After those experiences I started using Ganley Aurora . The s I have had several very negative experiences with the OTHER Ganley dealership (Bedford). After those experiences I started using Ganley Aurora . The staff there is amazing, kind, and will go out of their way to help you with any issue you may have. The service department is amazing. I had an issue with work performed at Bedford, and their service department was unwilling to try to accommodate my limited time schedule by making a simple phone call. So I called Aroura, and within 5 minutes, Tina reached out to the waterproofing guy and scheduled my repair. All it took was a sme phone call to the repairman, and the girl at Bedford refused to even try to reach out to him. She was downright rude and unaacommodating. That has happened to me twice at that location. I also needed a key programmed that I purchased from Amazon, and they refused to do that as well. Again, onecall to Aroura, and their amazing service department was willing to accommodate! THANK YOU, TINA and ASSOCIATES!! More
Couldn't have had a better experience! Everyone I talked to was very friendly and helpful. Bruce was a lot of fun to work with. Very personable and funny. Unfortunately I can't remember the Everyone I talked to was very friendly and helpful. Bruce was a lot of fun to work with. Very personable and funny. Unfortunately I can't remember the lady's name who also helped me while I was there, but she was wonderful as well! She said she had only been there a month, but she did great! Thanks again for a positive experience! More
2018. 1500 Silverado - Chad Warner We are very pleased with our new truck and especially working with Chad Warner! Within a couple days we were driving it home ... the whole process wa We are very pleased with our new truck and especially working with Chad Warner! Within a couple days we were driving it home ... the whole process was seamless!! Everyone was so friendly and genuine at this dealership ... we felt very warm and welcomed!! Thank you Chad, you are awesome!! More
The very best car buying experience! I recently purchased my 2017 Jeep Wrangler from Clay Paulson and HIGHLY recommend him for your next car purchase at Ganley in Aurora. I was extrem I recently purchased my 2017 Jeep Wrangler from Clay Paulson and HIGHLY recommend him for your next car purchase at Ganley in Aurora. I was extremely impressed with Clay; his friendly nature, professionalism, knowledge, attention to detail and responsiveness via text and phone call made my purchase quick and easy. His passion and enthusiasm about the brand made me even more excited to get on the road! What else could you want in your car sales associate? All of the staff at Ganley in Aurora are friendly and helpful; they make you feel like you're apart of the family the moment you walk through the door! More
Poor customer service on BJ's part. Won't be back. Basically called a liar by BJ Holmes for telling him what another dealership was going to pay for my trade. Zac Minnix was awesome though. Basically called a liar by BJ Holmes for telling him what another dealership was going to pay for my trade. Zac Minnix was awesome though. More
New Jeep , July 3rd 2017 I visited this dealership on July 3rd 2017 in search of a New Jeep. My sales guy Josh Gowing really took good care of getting me into the car I want I visited this dealership on July 3rd 2017 in search of a New Jeep. My sales guy Josh Gowing really took good care of getting me into the car I wanted. I drove 5 different cars when i was there as i wasn't really sure which car i wanted to get. Josh was very patient , kind and understanding of my needs when trying to decide of my purchase. It's a kind of dealership that you want to go to because they treat you as if your part of their family. On this purchase I also had a car that I traded -in and they gave me a pretty good deal for the trade so that even made things more enjoyable while i was there. Josh is good at multitasking and he knows his business about cars. And a very big thanks goes out to Jen Giunti for taking good care of me thru thru all fun paperwork that goes along with the purchase of a new car. She made the transition for me in very easy way so with that said you just can't go wrong at this dealership. I am so glad i stopped in that day. I love my New Jeep !! More
Impressed with service I was very impressed on how the service staff handled my car issues. My car was in about a week ago for an AC problem. The AC was fixed, but when I I was very impressed on how the service staff handled my car issues. My car was in about a week ago for an AC problem. The AC was fixed, but when I drove my van I noticed a noise when my AC was on. I was able to get another appointment right away. Matt, Tina and the service staff were great to deal with. The staff was upbeat, friendly and actually smiled and went above and beyond to help. Unfortunately, many customer service departments are not like this anymore. Keep up the great job!! More
Worth the trip! Drove to this dealer from Pittsburgh..Glad I did! They had the exact truck I wanted...And we reached the deal I wanted before i visited the dealer. Drove to this dealer from Pittsburgh..Glad I did! They had the exact truck I wanted...And we reached the deal I wanted before i visited the dealer. When I got there, everything was ready to go.. nice smooth and trouble free...Just the way I like to buy cars. More
Above and beyond! Chris went above and beyond to ensure I was getting the best possible deal for a quality vehicle. Outstanding customer service and customer satisfact Chris went above and beyond to ensure I was getting the best possible deal for a quality vehicle. Outstanding customer service and customer satisfaction! I went in to get my car serviced and Chris made sure everything was being taken care of concerning warranties he had clearly discussed with me when purchasing my vehicle. Will most definitely continue to work with Chris and Ganley team next time I purchase a vehicle. More