Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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Great Experience Went to see Bruce May. He made it easy and fun to actually buy a Jeep. He helped pick out the right car. Knew all the benefits of each feature. Got us Went to see Bruce May. He made it easy and fun to actually buy a Jeep. He helped pick out the right car. Knew all the benefits of each feature. Got us over to Amy in finance and got us on the road quickly. Always a pleasure and will be back for more cars. More
Great service experience by the folks at the desk. Very friendly and responsive. Will continue to go back to the dealership to have my Jeep serviced. experience by the folks at the desk. Very friendly and responsive. Will continue to go back to the dealership to have my Jeep serviced. More
Good Service, on Time Every time I take one of my vehicles to Ganley I know I will be checked in at the scheduled time and that the service will take the agreed time, if no Every time I take one of my vehicles to Ganley I know I will be checked in at the scheduled time and that the service will take the agreed time, if not less. Very dependable! More
SERVICE Went in for oil change and tire rotation. Work was completed and I drove off. After a very short time, I heard a noise not heard prior. Called Matt Co Went in for oil change and tire rotation. Work was completed and I drove off. After a very short time, I heard a noise not heard prior. Called Matt Collura, he got me right back in and on the lift. Turns out a bracket behind the rotor that holds the caliper on was rotted. They had the part and in a half hour I was driving home. Great service department. More
Awesome!!!! Went in to get a new car, Don Hull was awesome. Since it was close to closing I took car for test ride, they checked my credit and took my info, sent Went in to get a new car, Don Hull was awesome. Since it was close to closing I took car for test ride, they checked my credit and took my info, sent me home with new car and went back the next day to sign paperwork. Don explained and showed me all I needed to know about new car. Even followed me to old dealership to turn in my old leased car. Would highly recommend!!! More
Great Service My wife lost her ring in her car and we could not find it anywhere. The service dept took us in right away even though they were busy. They had to My wife lost her ring in her car and we could not find it anywhere. The service dept took us in right away even though they were busy. They had to remove the seats from the Jeep Grand Cherokee but ended up finding it!! Can’t thank them enough!! More
Fantastic Service We’ve had our 2014 Jeep Grand Cherokee in for service and the service is excellent. We get a phone call prior to the work performed, we’re given a pr We’ve had our 2014 Jeep Grand Cherokee in for service and the service is excellent. We get a phone call prior to the work performed, we’re given a price and when we pick it up, there’s never a difference! More
Got something that im still in love with Never thought i would actually own a ram well the staff here made that happen and.... always getting compliments on how nice the truck is Never thought i would actually own a ram well the staff here made that happen and.... always getting compliments on how nice the truck is More
Quick and easy Josh was very friendly and answered all of my questions which made it easy to get the exact jeep that fit me. First time leasing from them and will de Josh was very friendly and answered all of my questions which made it easy to get the exact jeep that fit me. First time leasing from them and will definitely come back. More
Staff goes above and beyond to be helpful! I have had several very negative experiences with the OTHER Ganley dealership (Bedford). After those experiences I started using Ganley Aurora . The s I have had several very negative experiences with the OTHER Ganley dealership (Bedford). After those experiences I started using Ganley Aurora . The staff there is amazing, kind, and will go out of their way to help you with any issue you may have. The service department is amazing. I had an issue with work performed at Bedford, and their service department was unwilling to try to accommodate my limited time schedule by making a simple phone call. So I called Aroura, and within 5 minutes, Tina reached out to the waterproofing guy and scheduled my repair. All it took was a sme phone call to the repairman, and the girl at Bedford refused to even try to reach out to him. She was downright rude and unaacommodating. That has happened to me twice at that location. I also needed a key programmed that I purchased from Amazon, and they refused to do that as well. Again, onecall to Aroura, and their amazing service department was willing to accommodate! THANK YOU, TINA and ASSOCIATES!! More