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Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk
Norwalk, OH
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Lauren checked me in and was very pleasant and listened patiently as I explained a few things I also wanted to have looked at. She was also great at keeping me informed of the progress on my car and at rel patiently as I explained a few things I also wanted to have looked at. She was also great at keeping me informed of the progress on my car and at relaying what the techs thought should be done. It’s always nice to have snacks and drinks readily available for the patrons as we wait. More
Our appointment was done quickly and effecient. It must have been a recall since they did a repair on one side of the car and called us with an appointment for the other side of vehicle. No charg It must have been a recall since they did a repair on one side of the car and called us with an appointment for the other side of vehicle. No charge More
Overall experience was good. My salesman, Mark, made sure I was happy every step of the way. He really went above and beyond to make sure I got the best deal possible to help low My salesman, Mark, made sure I was happy every step of the way. He really went above and beyond to make sure I got the best deal possible to help lower my lease payment. If you work with him, he’ll work with you. A++ More
Salesman Roger Keen was excellent and had lots of patience . Extremely knowledgeable and helpful. Finance dept was again very helpful. This is the 2nd time I’ve bought a car from Roger and Ken Ga patience . Extremely knowledgeable and helpful. Finance dept was again very helpful. This is the 2nd time I’ve bought a car from Roger and Ken Ganley. More
I was a bad consumer so I am partly to blame. But there are a few thigg by s that didn’t sit well with me. There pre inspection had no issues on paperwork despite obvious damage from a minor acc But there are a few thigg by s that didn’t sit well with me. There pre inspection had no issues on paperwork despite obvious damage from a minor accident. One taillight bulb was out and the interior was dirty and didn’t improve much after the detail they promised. They of course said the state requires the 387 document fee but we all know that’s not a state fee but a fee the state allows dealers to charge. Overall they needed to spend more time making sure the car was ready for sale and I should have known better. When you go there don’t trust anything they say about car that’s for sure. But hey that’s my fault too. More