Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk
Norwalk, OH
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5/5, 10/10 Thank you for the EXCELLENT SERVICE! ! Took her in for oil change and got the under coating done that didn’t even know about that was a “recall” issue!! Thank you again !! You went above ! Took her in for oil change and got the under coating done that didn’t even know about that was a “recall” issue!! Thank you again !! You went above and beyond!!! More
I felt completely heard and understood by everyone I spoke with. They were very patient and kind. I greatly appreciated the phone call from the service dept to explain exactly what they did with my car spoke with. They were very patient and kind. I greatly appreciated the phone call from the service dept to explain exactly what they did with my car and what was going on with it. If this amazing interaction and professionalism continues in the service dept, I will definitely lease ANOTHER vehicle from Ken Ganley in Norwalk. More
They were very helpful and respectful! We really appreciated some staff, especially Dominic Torok and Brian Debold, for staying late to assist us. Staying after closing time can be a hassl We really appreciated some staff, especially Dominic Torok and Brian Debold, for staying late to assist us. Staying after closing time can be a hassle and my family and I hated to keep them, but we recognized and respected the customer service and their time. Dominic was knowledgeable and a joy to work with! More
This car is a total piece of crap that I bought I took it in for its first maintenance told them everything that was wrong engine rattled really loud right off the bat and they said it was normal brakes woul in for its first maintenance told them everything that was wrong engine rattled really loud right off the bat and they said it was normal brakes would Grind All they just cleaned them up and said it was normal now I'm stuck with a piece of crap car for the next 72 months and I hate it and I hate every day that I'm in this car maybe it's the Hyundai itself but they could have paid more attention to the things that were wrong with it bottom line if you're going to sell it stand by it don't keep pushing it off until the warranty expires More
Always a pleasure having my car serviced here. I live an hour and a half away but choose to drive the distance because the dealership closest to me did not provide quality service, but I still wan I live an hour and a half away but choose to drive the distance because the dealership closest to me did not provide quality service, but I still wanted to utilize a dealership. Glad I found a place that provides what I need! The waiting lounge is great too, nice amenities while waiting for service to be completed. More