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Ken Ganley Buick GMC Sandusky

Sandusky, OH

4.8
220 Reviews

2401 Cleveland Rd

Sandusky, OH

44870

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220 Reviews of Ken Ganley Buick GMC Sandusky

August 25, 2015

Very Pleased I was in need for a used Car and Joe Theibert recommended Kasper Buick.When I arrived Mike Owens approached me with a big Smile and a warm welcoming.. More

by TT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Owens
August 25, 2015

Very happy Very pleased with the service I recieved in your service dept by Joe Theibert.He was very friendly and is everyone I've taken my SUV in or hAve sent More

by TT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Theibert
Sep 13, 2015 -

TT responded

You all need to learn how to run a business..You had 3 good Service writers and laid off Joe Theibert who happen to be one of the best that you have ever had.I will never recommend your service dept to another person now and will find away to have my ehicle serviced elsewhere if possible.YOU LOST AN ASSET TO THE KASPER BUICK WHEN YOU LET JOE GO..YOU ACTUALLY NEED TO LET THEIR MGR ERIC GO..HE'S RUNNING THAT SERVICE DEPT TO THE GROUND AND GET JOE BACK.

Sep 13, 2015 -

TT responded

You all need to learn how to run a business..You had 3 good Service writers and laid off Joe Theibert who happen to be one of the best that you have ever had.I will never recommend your service dept to another person now and will find away to have my ehicle serviced elsewhere if possible.YOU LOST AN ASSET TO THE KASPER BUICK WHEN YOU LET JOE GO..YOU ACTUALLY NEED TO LET THEIR MGR ERIC GO..HE'S RUNNING THAT SERVICE DEPT TO THE GROUND AND GET JOE BACK.

August 25, 2015

So Very Happy My car salesman was the best!!! Never thought I'd be able to get the car, but he made it happen!!! I would recommend him to anyone!!!! More

by Kgrimm76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Owens
August 23, 2015

Great service, Great people Rob Griggs has been great with a loaner car when I'm in for oil changes. He is professional, polite, and will do anything to make you happy. He truly More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Rob, Jenny
August 22, 2015

Rob Griggs Big Thanks to Rob Griggs who helped me from start to finish. He took care of us from the beginning to the end. A Great buying experience. Thank Yo More

by Car0228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Griggs
August 22, 2015

Great customer service! Like always I had excellent service while purchasing my new car today! Rob Griggs ALWAYS goes above and beyond to help us make a deal. We drive over a More

by Twinsxmas11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Griggs & Jenni M.
April 08, 2013

friendly sales personal was not pushy answered questions without hesitation made you feel very comfortable when went to get deal made every effort to get best deal he could and all discounts available More

by dennyh7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michael owens
August 24, 2012

I purchased a used vehicle from Kasper this week. I dealt first with Jenni via the internet chat option, and then in person with Charles and Jenni. Top notch experience all the way around! No pressur More

by J. Towner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles F. and Jenni M.
July 23, 2012

I am very pleased with my car and the service I received. H e was not too pushy or abrasive during the deal. He even found a bow to wrap my car in, seeing as though is was my graduation gift. I am very pleas More

by Mrs. S. Sykes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHARLES FRANTZ
October 28, 2011

I WOULD LIKE TO THANK BRIAN KASPER AND CHARLES FRANTZ FOR THE GREAT EXPERIENCE WE HAD IN BUYING A NEW VEHICLE. WE HAVE 5 CHILDREN SO WE NEED ALOT OF ROOM, BUT MY WIFE DID NOT WANT TO DRIVE A "TRUCK". BRIAN More

by KEITH WEATHERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHARLES FRANTZ
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