Ken Fowler Subaru
Ukiah, CA
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Signed purchase agreement on August 31, 2023. Was not able to pick the vehicle up until September 5, 2023. Vehicle was not ready for pickup at 1200 noon as we were told. Had to wait 2hours bef Was not able to pick the vehicle up until September 5, 2023. Vehicle was not ready for pickup at 1200 noon as we were told. Had to wait 2hours before we were able to drive the vehicle of the lot. Hood has a scratch on it which we all agreed to that it would be repaired. As of today October 24, it still has not been repaired. Photos of the scratched hood were taken by Brad Gardner, and he agreed that Subaru would take care of the scratched hood. Well, it hasn't happened so where is the Subaru love. I will never recommend this dealer to anyone. More
Kevin Reedy was the sales associate that helped me through the buying process and I would highly recommend him to anyone looking to get a new vehicle. The process was seamless and 100 percent stress f through the buying process and I would highly recommend him to anyone looking to get a new vehicle. The process was seamless and 100 percent stress free More
Ken Fowler has been fantastic regarding the whole process of buying a new car. Ethan was great, he went out his way to facilitate the trade of our previous vehicle. No stress, no anxieties; overall a very of buying a new car. Ethan was great, he went out his way to facilitate the trade of our previous vehicle. No stress, no anxieties; overall a very good experience. More
A very reliable dealership . .. easy to negotiate ... honesty is high on their list ... willing to negotiate on items to be servicedd .. easy to negotiate ... honesty is high on their list ... willing to negotiate on items to be servicedd More