Kempthorn Mercedes-Benz
Canton, OH
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3rd Car This the 3rd car I have purchase from Ruth!! She is amazing! Ruth always goes above and beyond ,and I could not be happier with my purchase!! This the 3rd car I have purchase from Ruth!! She is amazing! Ruth always goes above and beyond ,and I could not be happier with my purchase!! More
Awesome customer service ! Kempthorn is an amazing place to get a new or used car from. Everyone is super friendly and accommodating. They get right to the point and don’t try t Kempthorn is an amazing place to get a new or used car from. Everyone is super friendly and accommodating. They get right to the point and don’t try to scam you out of money like other dealerships would. I’d definitely recommend this dealership and ask for Ruth, because she is very real and upfront about everything. 😊 More
Best Experience Ever! I can not say enough good things about Kempthorn Motors. The entire experience was so non pressured. Our sales lady Ruth was so patient and understan I can not say enough good things about Kempthorn Motors. The entire experience was so non pressured. Our sales lady Ruth was so patient and understanding. My daughter was looking for a VW Beetle and Ruth found her the perfect one. Even the General Sales manager Mike came up to us and introduced himself. We had been to other dealers looking for a Beetle for my daughter and most seemed to be out just to make a sale. This dealer truly cares about its customers. During the finance stage Brody was very thorough in explaining everything and getting me a good interest rate. After signing all the papers Ruth got in the car and showed my daughter how to work everything, including helping to pare her phone to the Bluetooth and setting up her home address in the Navigation system. If you are looking for a new or used car give Kempthorn Motors a shot. I know you will not be disappointed. More
One of the good guys I was treated with respect and the negotiation process was fair. These guys do want to get the business and work with you. The popcorn is good as well I was treated with respect and the negotiation process was fair. These guys do want to get the business and work with you. The popcorn is good as well. Overall experience was good. The dealership does need some TLC though which looked like was in the works. More
Quick and Easy Got a new lease car in one day. Paperwork and car turn in done easily . It's my sixth car here and always a good experience Got a new lease car in one day. Paperwork and car turn in done easily . It's my sixth car here and always a good experience More
Best customer service around! The whole team at Kempthorn Motors were so helpful and friendly and not pushy at all. I had checked multiple dealerships before coming here and the c The whole team at Kempthorn Motors were so helpful and friendly and not pushy at all. I had checked multiple dealerships before coming here and the customer service was so above and beyond anywhere else I have ever gone. Ruth Franz was the best! More
Great experience From a great selection to wonder sales staff. I can't say enough about Kempthorn. No haggle pricing and they even got my windows tinted prior to picku From a great selection to wonder sales staff. I can't say enough about Kempthorn. No haggle pricing and they even got my windows tinted prior to pickup. More
Great experience! I worked with Grant on the sale of the vehicle. He made buying a car a great experience. I would definitely return for future purchases. Brody Camp I worked with Grant on the sale of the vehicle. He made buying a car a great experience. I would definitely return for future purchases. Brody Campbell was professional as well and helped set up all the paperwork. Overall, a great experience! More
Best of the best Such a joy to have another new car from the best dealership around. This is my third Tiguan I have purchased there and will plan to go back in another Such a joy to have another new car from the best dealership around. This is my third Tiguan I have purchased there and will plan to go back in another couple years. Hope Ruth will be my salesperson again. More
Professional, Friendly, a pleasure to deal with. I dealt with Grant Huston to begin with, through emails and phone calls, as I bought the car online. He always responded promptly as well as getting m I dealt with Grant Huston to begin with, through emails and phone calls, as I bought the car online. He always responded promptly as well as getting me whatever info I requested. Once I arrived on site to purchase, he had everything arranged dispite my changing the arrival day and time 3 or 4 times. The vehicle was what I expected and just as Grant described. He then set me up with Brody Campbell to go over payment, existing warranty, and available extended coverage. Everything was explained throughly, as well as printed out for me. Neither one of these guys were the typhical pushy car salesman type. They treat you as someone they know, a friend. I drove up in a rental car. Dick Forte followed me there to return the car and brought me back to the dealership. He was kind enough to give me a small drive around tour of the NFL HOF. He's a volunteer there, and very knowledgeable, so I really enjoyed my time with him. I highly reccomend Kempthorn Motors! More