Kempthorn Mercedes-Benz
Canton, OH
Filter Reviews by Keyword
By Type
Showing 212 reviews
First impressions are important Had a mechanical problem with my C300 Mercedes. My husband called to see how to go about getting it serviced. The woman on the phone was short and ex Had a mechanical problem with my C300 Mercedes. My husband called to see how to go about getting it serviced. The woman on the phone was short and extremely rude. She said "Youll have to just tow it yourself, were backed up and don't even think about a loaner" We called Mercedes of Akron, they politely explained Mercedes will tow it, promptly gave us loaner, and even dropped the car off to us in N. Canton when it was done! We now always have car serviced there. Planning on buying a new one , as this is now my sons car. Such a shame we couldn't keep our business local as we would have liked! More
Professional and efficient Was treated professionally and with respect. All questions were answered. Bob Novak was knowledgeable. The help with results drive was appreciated. Was treated professionally and with respect. All questions were answered. Bob Novak was knowledgeable. The help with results drive was appreciated. Instructs quite valuable. Bob was patient. More
Great experience! Great experience The management and employees were not at all pushy, they were very knowledgeable about the vehicles and helpful in the decision maki Great experience The management and employees were not at all pushy, they were very knowledgeable about the vehicles and helpful in the decision making process. More
Another great experience at Kempthorn!! I have purchased many vehicles through the years. Kempthorn is by far the best dealership from ease of purchase, knowledge and honesty. Thanks again I have purchased many vehicles through the years. Kempthorn is by far the best dealership from ease of purchase, knowledge and honesty. Thanks again for another awesome purchase. Ian and Bob are the best...... More
"Great purchase experience" Just picked up my 2018 Mazda CX-5 that I purchased from Bob Novak and Ian Franz. I have to say they are the easiest group to work with during your ca Just picked up my 2018 Mazda CX-5 that I purchased from Bob Novak and Ian Franz. I have to say they are the easiest group to work with during your car purchase. Bob is very knowledgeable and Ian is just a great Manager. If you are looking for a vehicle please give Kempthorn a look, they are honest, easy to work with and knowledgeable about their products. Thanks again for great purchase experience. Renee More
Great experience! Thanks to Ian, Ruth and Jay for their excellent customer service and helping me get into a great new car! Great atmosphere and great people to work wi Thanks to Ian, Ruth and Jay for their excellent customer service and helping me get into a great new car! Great atmosphere and great people to work with! More
Prompt and super nice service We bought our second VW within two years and Jay and Ruth made the purchase a breeze. They both are so super nice and knowledgable. At Kempthorn Motor We bought our second VW within two years and Jay and Ruth made the purchase a breeze. They both are so super nice and knowledgable. At Kempthorn Motors everybody is always nice and friendly, you really like to go and spend some time there. More
Professional and Helpful This is my fourth purchase/lease through Kempthorn and I've always had a wonderful experience with the Sales Team. Bob Novak is extremely professiona This is my fourth purchase/lease through Kempthorn and I've always had a wonderful experience with the Sales Team. Bob Novak is extremely professional and helpful through the process! Thank you Kempthorn! More
Comfortable My husband and I were so pleased with the whole staff. I would recommend buying at Kempthorn. My Dad did years ago and I did too! My husband and I were so pleased with the whole staff. I would recommend buying at Kempthorn. My Dad did years ago and I did too! More
Pleasantly Suprised Came in today because Kemthorn had this color and I wanted to look at it. Due to the amazing personal treatment from everyone I left driving my new c Came in today because Kemthorn had this color and I wanted to look at it. Due to the amazing personal treatment from everyone I left driving my new car. They have a new client for life. The main reason I decided to buy from here is there was absolutely no harassment or pressure to buy. I was not just another "number" to the staff. Thank you Ruth for being exceptional. More