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Kempthorn Mercedes-Benz

Canton, OH

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212 Reviews

1449 Cleveland Ave NW

Canton, OH

44703

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Showing 212 reviews

January 08, 2018

First impressions are important Had a mechanical problem with my C300 Mercedes. My husband called to see how to go about getting it serviced. The woman on the phone was short and ex More

by Lck
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
Jan 22, 2018 -

Kempthorn Mercedes-Benz responded

Hello, We're very sorry to hear you had a negative experience with our dealership. We strive to provide friendly, efficient customer service, and we hope you won't judge us too harshly by this one incident. We appreciate your feedback and hope you give us a chance to correct the issue. Please contact our service manager at your earliest convenience to resolve the problem 330-580-4920. Our apologies again and thank you for your time.

January 08, 2018

Professional and efficient Was treated professionally and with respect. All questions were answered. Bob Novak was knowledgeable. The help with results drive was appreciated. More

by Kathleen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Novak, Mitch Girard, Brody Campbell
January 06, 2018

Great experience! Great experience The management and employees were not at all pushy, they were very knowledgeable about the vehicles and helpful in the decision maki More

by Soccer Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Franz, Jay Murdock, Brody Campbell, Jim Kempthorn
December 29, 2017

Another great experience at Kempthorn!! I have purchased many vehicles through the years. Kempthorn is by far the best dealership from ease of purchase, knowledge and honesty. Thanks again More

by Zoomzoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Novak, Ian Franz
December 29, 2017

"Great purchase experience" Just picked up my 2018 Mazda CX-5 that I purchased from Bob Novak and Ian Franz. I have to say they are the easiest group to work with during your ca More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Novak, Ian Franz
December 13, 2017

Great experience! Thanks to Ian, Ruth and Jay for their excellent customer service and helping me get into a great new car! Great atmosphere and great people to work wi More

by Caleb Crow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Franz, Ruth Franz, Jay Murdock
December 06, 2017

Prompt and super nice service We bought our second VW within two years and Jay and Ruth made the purchase a breeze. They both are so super nice and knowledgable. At Kempthorn Motor More

by göufli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Franz, Jay Murdock
December 04, 2017

Professional and Helpful This is my fourth purchase/lease through Kempthorn and I've always had a wonderful experience with the Sales Team. Bob Novak is extremely professiona More

by BRYANb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Novak
November 24, 2017

Comfortable My husband and I were so pleased with the whole staff. I would recommend buying at Kempthorn. My Dad did years ago and I did too! More

by Butchs VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Franz, Jay Murdock
November 18, 2017

Pleasantly Suprised Came in today because Kemthorn had this color and I wanted to look at it. Due to the amazing personal treatment from everyone I left driving my new c More

by Brightsmile9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Franz
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