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Kempthorn Mercedes-Benz
Canton, OH
214 Reviews
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Showing 214 reviews
January 26, 2018
New Tig The pricing was too good to pass up, I am a return customer and will continue to go back. I love dealing with Ruth, she is the best! The pricing was too good to pass up, I am a return customer and will continue to go back. I love dealing with Ruth, she is the best! More
by Lelliott
Employees Worked With
Ian Franz, Ruth Franz, Brody Campbell
January 16, 2018
Wonderful job Everything is explain to you the cars cleaning paperwork is all done just sign your name. This is not my first time ever purchasing a Volkswagen Everything is explain to you the cars cleaning paperwork is all done just sign your name. This is not my first time ever purchasing a Volkswagen More
by Elmoore
Employees Worked With
Jay Murdock
January 08, 2018
First impressions are important Had a mechanical problem with my C300 Mercedes. My husband called to see how to go about getting it serviced. The woman on the phone was short and ex Had a mechanical problem with my C300 Mercedes. My husband called to see how to go about getting it serviced. The woman on the phone was short and extremely rude. She said "Youll have to just tow it yourself, were backed up and don't even think about a loaner" We called Mercedes of Akron, they politely explained Mercedes will tow it, promptly gave us loaner, and even dropped the car off to us in N. Canton when it was done! We now always have car serviced there. Planning on buying a new one , as this is now my sons car. Such a shame we couldn't keep our business local as we would have liked! More
by Lck
Employees Worked With
Not sure
January 08, 2018
Professional and efficient Was treated professionally and with respect. All questions were answered. Bob Novak was knowledgeable. The help with results drive was appreciated. Was treated professionally and with respect. All questions were answered. Bob Novak was knowledgeable. The help with results drive was appreciated. Instructs quite valuable. Bob was patient. More
by Kathleen
Employees Worked With
Bob Novak, Mitch Girard, Brody Campbell
January 06, 2018
Great experience! Great experience The management and employees were not at all pushy, they were very knowledgeable about the vehicles and helpful in the decision maki Great experience The management and employees were not at all pushy, they were very knowledgeable about the vehicles and helpful in the decision making process. More
by Soccer Mom
Employees Worked With
Ruth Franz, Jay Murdock, Brody Campbell, Jim Kempthorn
December 29, 2017
Another great experience at Kempthorn!! I have purchased many vehicles through the years. Kempthorn is by far the best dealership from ease of purchase, knowledge and honesty. Thanks again I have purchased many vehicles through the years. Kempthorn is by far the best dealership from ease of purchase, knowledge and honesty. Thanks again for another awesome purchase. Ian and Bob are the best...... More
by Zoomzoom
Employees Worked With
Bob Novak, Ian Franz
December 29, 2017
"Great purchase experience" Just picked up my 2018 Mazda CX-5 that I purchased from Bob Novak and Ian Franz. I have to say they are the easiest group to work with during your ca Just picked up my 2018 Mazda CX-5 that I purchased from Bob Novak and Ian Franz. I have to say they are the easiest group to work with during your car purchase. Bob is very knowledgeable and Ian is just a great Manager. If you are looking for a vehicle please give Kempthorn a look, they are honest, easy to work with and knowledgeable about their products. Thanks again for great purchase experience. Renee More
by Renee
Employees Worked With
Bob Novak, Ian Franz
December 13, 2017
Great experience! Thanks to Ian, Ruth and Jay for their excellent customer service and helping me get into a great new car! Great atmosphere and great people to work wi Thanks to Ian, Ruth and Jay for their excellent customer service and helping me get into a great new car! Great atmosphere and great people to work with! More
by Caleb Crow
Employees Worked With
Ian Franz, Ruth Franz, Jay Murdock
December 06, 2017
Prompt and super nice service We bought our second VW within two years and Jay and Ruth made the purchase a breeze. They both are so super nice and knowledgable. At Kempthorn Motor We bought our second VW within two years and Jay and Ruth made the purchase a breeze. They both are so super nice and knowledgable. At Kempthorn Motors everybody is always nice and friendly, you really like to go and spend some time there. More
by göufli
Employees Worked With
Ruth Franz, Jay Murdock
December 04, 2017
Professional and Helpful This is my fourth purchase/lease through Kempthorn and I've always had a wonderful experience with the Sales Team. Bob Novak is extremely professiona This is my fourth purchase/lease through Kempthorn and I've always had a wonderful experience with the Sales Team. Bob Novak is extremely professional and helpful through the process! Thank you Kempthorn! More
by BRYANb
Employees Worked With
Bob Novak
