Kempthorn Mercedes-Benz
Canton, OH
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Best car buying experience ever Bought a VW Passat Diesel. Took us 2 years to decide, coming in several times. The staff was always pleasant, willing to give us time, never pressured Bought a VW Passat Diesel. Took us 2 years to decide, coming in several times. The staff was always pleasant, willing to give us time, never pressured us even the slightest bit. When finally came time to buy, a good price came without fanfare or tooth pulling. When it came time to pick up, the signing was easy and quick. More
RUTH + IAN + ERIK = BEST CAR BUYING EXPERIENCE EVER! My Sales Consultant, Ruth was so honest, down to earth, and helpful. She listened carefully, and did everything possible to ensure my satisfaction. My Sales Consultant, Ruth was so honest, down to earth, and helpful. She listened carefully, and did everything possible to ensure my satisfaction. I will never buy from anyone else again! She is absolutely brilliant :) The Sales Mgr., Ian gave me fair pricing on my trade, and helped me get the car I wanted, while staying within my budget...nothing short of a miracle! He was an absolute pleasure to work with! The Finance Mgr., Erik, made the financing quick, simple, and loads of fun. He was hilarious, and made me laugh from start to finish! Thank you Ruth, Ian, and Erik! You're the Best!! More
Impressed with Charismatic Sales Professionals This was the ultimate buying experience. Within seven days Ruth had me on the road with the car I wanted! She treated me like 'family'. This was the ultimate buying experience. Within seven days Ruth had me on the road with the car I wanted! She treated me like 'family'. More
No pressure,friendly and helpful The sales woman and finance manager really listened to what we needed and wanted. They made the experience fun and made us feel excited about the new The sales woman and finance manager really listened to what we needed and wanted. They made the experience fun and made us feel excited about the new car. They were great! More
Great customer service Ruth, Ian, and Eric went out of their way to make our car buying fun. They were very friendly and helpful. Will do business with them again. Ruth, Ian, and Eric went out of their way to make our car buying fun. They were very friendly and helpful. Will do business with them again. More
Couldn't have been better! Knowledgeable and caring staff that felt like family, the kind of family you would pick! Staff did what they said and said what they did....very hone Knowledgeable and caring staff that felt like family, the kind of family you would pick! Staff did what they said and said what they did....very honest and dependable. More
Easy & Enjoyable Experience The team at Kempthorn made every step of my purchase easy! Ruth is a very knowledgeable sales person who throws in a great sense of humor to make the The team at Kempthorn made every step of my purchase easy! Ruth is a very knowledgeable sales person who throws in a great sense of humor to make the process enjoyable. The sales manager, Ian as well as, Eric in Finance also helped speed everything along while my little girl's played in the nearby playroom. Thank you, Kempthorn! I'd recommend you and your family to others. More
Great Car Buying Experience! Kempthorn made the buying of a new car very clearcut and straightforward. Jay was very friendly and responsive to our questions. Everyone we worked wi Kempthorn made the buying of a new car very clearcut and straightforward. Jay was very friendly and responsive to our questions. Everyone we worked with, from Eric Kempthorn to Eric in the finance area were great! We definitely felt like they genuinely cared for us as customers, and we look forward to working with them in the future. More
Great experience - love the new car. Kempthorn has delivered yet another great sales experience for us - no haggling, tremendous responsiveness - not to mention first class attention paid Kempthorn has delivered yet another great sales experience for us - no haggling, tremendous responsiveness - not to mention first class attention paid to us. Easy, quick and painless - just how a car buying experience should be. David Shawver did a great job in lining us up with the right vehicle at the right price to replace our 2010 XC70 - and just as we love the Volvo brand - we are endeared with Kempthorn as well... Great job and will definitely be working with them when we go to replace this one. Mike More
2012 Mazda Mazda3 I am from about 2 hours away and previously had a terrible experience with another dealership in Canton who promised they would hold a car for me, onl I am from about 2 hours away and previously had a terrible experience with another dealership in Canton who promised they would hold a car for me, only to sell it to someone else while they were looking at my trade in. Making my whole trip a waste of time. Kempthorn was not a typical pushy dealership. Kyle was great, reassuring me that the car I was interested in would be put on hold for me so I would not have to relive my previous experience. Kyle and Denny worked great together, making sure I got the car I was interested in. Denny did everything he could for my mom and me, reassuring us throughout the whole process. They even bought us lunch when the paperwork took a little longer than expected! Everyone we worked with seemed like a genuinely good person, and I can't say how much I appreciate that. We had such a great experience and I'm so happy with my Mazda 3! Thank you Kempthorn Motors!! More