Kempthorn Mercedes-Benz
Canton, OH
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Never though buying car can be so pleasant!!! In my shopping around for a new car, I received the best offer from Kempthorn Mazda that is not exactly close to my city. My local dealership didn’t In my shopping around for a new car, I received the best offer from Kempthorn Mazda that is not exactly close to my city. My local dealership didn’t want to match the offer claiming there is no way anyone can offer me such price for a comparable trim and package vehicle, so I went to Kempthorn Mazda to see the car. Before I went, I communicated with Kyle Wirth who answered a number of questions and was very clear about everything I wanted to know. When I came in, Ruth Franz met me in the parking lot and having a woman salesperson for a single woman buyer me was such a comfort as I was nervous dealing with car buying all on my own first time buying a new car. Ruth was amazing, knowledgeable, showed me many features of the car, and answered a lot of questions. In addition, I came late in the day, so Ruth was there for me after the dealership closing hour. Buying a car before was never an easy or pleasant experience. This time, it was the opposite of everything I have seen before. I wish Kempthorn Mazda was my hometown dealership, but for such service, it was worth every mile and hour it took to purchase my new vehicle. Brilliant Ruth Franz and marvelous Kyle Wirth, thank you for taking away the stress of buying a car and making it such a pleasant experience I never expected to have. More
Satisfied VW customer We have been Kempthorne customers since 2002 and have been quite pleased with VW product, sales,financing,and service. We would definitely recommend We have been Kempthorne customers since 2002 and have been quite pleased with VW product, sales,financing,and service. We would definitely recommend the dealership to others. More
Awesome experience They worked with my price range and showed me the best options and got me in a car that I didn't think was possible, I couldn't be more satisfied ! They worked with my price range and showed me the best options and got me in a car that I didn't think was possible, I couldn't be more satisfied ! More
Enthusiastic,knowledgeable and fair Bob Malloy, Dana Parker, Jim Kempthorn, Josh and Diane in service- all quality folks. Have dealt with them for decades as a family. They are respec Bob Malloy, Dana Parker, Jim Kempthorn, Josh and Diane in service- all quality folks. Have dealt with them for decades as a family. They are respectful and understand our need to achieve a fair deal to all. Service efforts are always well intentioned and well performed. Good folks doing what Dick Kempthorn has directed for many successful years. More
Wonderful car buying experience Mr Charles Mayle and the financial manager helped us to purchase a beautiful Kia. They were very kind and professional and we were able to get the tru Mr Charles Mayle and the financial manager helped us to purchase a beautiful Kia. They were very kind and professional and we were able to get the truck of our dreams. I would highly recommend Kempthorn in Canton!! More
Mr.Hartzell is the Kempthron experience, very,very helpful. I called Mr. Hartzell about leasing a new V W PASSAT on Friday afternoon. He said come in tomorrow morning were open. We arrived at 10:00 a.m. I called Mr. Hartzell about leasing a new V W PASSAT on Friday afternoon. He said come in tomorrow morning were open. We arrived at 10:00 a.m. By 1:00 p.m.My wife and I drove home in our new Passat. We were Very pleased with the service. More
Denny Shankle is the man arrived twenty minutes after calling to inquire about a certain vehicle id seen online. Once I had gotten there they had the vehicle washed and ready arrived twenty minutes after calling to inquire about a certain vehicle id seen online. Once I had gotten there they had the vehicle washed and ready for me to test drive. My sales rep was Denny. Friendly, honest, not pushy and extremely patient. I loved the car, the price was great, i felt very good about the purchase. Denny worked with me for quite some time to finance the vehicle, definitely went above and beyond in a genuine way. Ill be recommending him and kempthorn to everyone i know whose in the market for a new car! More
Outstanding Business- I have purchased many used cars from Kempthorn with Denny. Never disappointed. I picked my Mercedes up today from the Body Shop. The shop and Bob did I have purchased many used cars from Kempthorn with Denny. Never disappointed. I picked my Mercedes up today from the Body Shop. The shop and Bob did a great job! You cannot tell anyone hit my car! It was clean as when I first bought it. I tell all of my friends that are looking for a car, service and now body work to go to Kempthorn. Terry and Sonya Freeman More
Bad costumer service It has never taken this long for me to purchase a vehicle I paid in cash showed up at 2:30 was there untill 5:30 when my salesman , Tom lied and said It has never taken this long for me to purchase a vehicle I paid in cash showed up at 2:30 was there untill 5:30 when my salesman , Tom lied and said I would be out by 4:15 for sure . He kept leaving the room and taking forever to come back it was ridiculous I've purchased cars before and no reason for it to ever take that long . Then he offered to move my stuff in my new car for me at the end of the trip I asked if stroller was in the trunk he said yeah it was it actually wasn't now I have to go back today and pick it up. Also my drivers license was not returned to me so on top of buying the car I have to buy a new drivers license! I will not be returning or reccomend this place the first thing he tried to show me was a Ford escape, junk. Plus the fellow employees are also very rude and inconsiderate. There are better places. More
Absolutely the best We just purchased our Audi today and I'm already writing a review because I am so impressed with the service I received. I have always dreaded going We just purchased our Audi today and I'm already writing a review because I am so impressed with the service I received. I have always dreaded going to dealerships but these guys changed my mind. They are on a whole different level of sheer awesomeness. I couldn't have asked for anything more. More