Kempthorn Mercedes-Benz

Fair Price and Awesome Salesmen We worked with salesman Grant Huston from the beginning of our car searching at Kempthorn. We were looking at mini-vans. There was absolutely no pre We worked with salesman Grant Huston from the beginning of our car searching at Kempthorn. We were looking at mini-vans. There was absolutely no pressure to buy at any time, and Grant was very reliable to return calls and to follow up with information when he promised it. He was very professional, very patient, and very kind. Thank you, Grant!! Denny Shankle is another salesman at Kempthorn. We had a few interactions with him when Grant was busy. Denny, too, was great to work with. More

Great experience from beginning to end No sales pressure, everyone in the entire dealership was extremely helpful. We found the perfect car for our son, negotiated a fair deal and was given No sales pressure, everyone in the entire dealership was extremely helpful. We found the perfect car for our son, negotiated a fair deal and was given the white glove treatment even after the finalized sale! More

Kempthorn provides exceptional service!!! Kempthorn to me was like family! We didn't get the standard 'sales' feel that you typically get with other dealerships. Kempthorn offers quality servi Kempthorn to me was like family! We didn't get the standard 'sales' feel that you typically get with other dealerships. Kempthorn offers quality service from the first step through the entire process. I can tell that this was not a 'one stop shop' dealership...this is the kind of dealership that stays in touch for life and that's how we like to do business. More

An amazing experience!! I will never go to another Dealership! Now that I have the honor of working with Bob Novak at Kempthorn VW, I will be a life long customer! He to I will never go to another Dealership! Now that I have the honor of working with Bob Novak at Kempthorn VW, I will be a life long customer! He took the time to listen to me as I explained that my 2015 Beetle that I had just leased this past April was hit by a person that ran a red light and was totaled. The dealership I had been working with was unwilling to do anything to help me get in to another Beetle. I called Kempthorn & Bob answered! After that, things were smooth sailing and I am in back in a Beetle again!! My best advice to everyone ~ call & talk to Bob at Kempthorn! Everyone there is very kind, courteous, helpful, and truly care about their customers. Which is probably why they've been in business so long! You will never regret it, but you ask yourself why it took you so long to give them a try!! More

Great experience We drove two hours to look at a car for my daughter. We received excellent service and were treated very fair on the price. It was well worth the driv We drove two hours to look at a car for my daughter. We received excellent service and were treated very fair on the price. It was well worth the drive. More

Great service They were very helpful and there was no pressure to buy. I was helped in a timely manner considering how busy they were at the time I was there. They were very helpful and there was no pressure to buy. I was helped in a timely manner considering how busy they were at the time I was there. More

Best experience ever. The dealership itself represents a great and reliable auto manufacturer. It is the people itself that makes this dealership a standout, phenomenal dea The dealership itself represents a great and reliable auto manufacturer. It is the people itself that makes this dealership a standout, phenomenal dealership to deal with. They care more about getting you in the right car than making a sale. They take the time to get to know you and help identify the vehicle that would fit best for you. I had the great honor of working with Ruth and Logan on the car choice and financing. They made the process so smooth and ensured I understood everything. Both Kyle and Ian made sure to introduce themselves and make sure I was fully satisfied with everything. This will not be the last time I visit this dealership! More

Great staff very helpful Sales staff was great gave me a good deal without all the bull. My sales representative Ruth was awesome. The dealership was very nice, clean, well li Sales staff was great gave me a good deal without all the bull. My sales representative Ruth was awesome. The dealership was very nice, clean, well lit, and had a good selection of cars. Would recommend to anyone looking for a new car. More

Best Dealership around Kempthorn staff helpfull when deciding on a new vehicle. Great test drive showed all features of new Passat. Processing the deal was very painless a Kempthorn staff helpfull when deciding on a new vehicle. Great test drive showed all features of new Passat. Processing the deal was very painless and easily understood. More

Never though buying car can be so pleasant!!! In my shopping around for a new car, I received the best offer from Kempthorn Mazda that is not exactly close to my city. My local dealership didn’t In my shopping around for a new car, I received the best offer from Kempthorn Mazda that is not exactly close to my city. My local dealership didn’t want to match the offer claiming there is no way anyone can offer me such price for a comparable trim and package vehicle, so I went to Kempthorn Mazda to see the car. Before I went, I communicated with Kyle Wirth who answered a number of questions and was very clear about everything I wanted to know. When I came in, Ruth Franz met me in the parking lot and having a woman salesperson for a single woman buyer me was such a comfort as I was nervous dealing with car buying all on my own first time buying a new car. Ruth was amazing, knowledgeable, showed me many features of the car, and answered a lot of questions. In addition, I came late in the day, so Ruth was there for me after the dealership closing hour. Buying a car before was never an easy or pleasant experience. This time, it was the opposite of everything I have seen before. I wish Kempthorn Mazda was my hometown dealership, but for such service, it was worth every mile and hour it took to purchase my new vehicle. Brilliant Ruth Franz and marvelous Kyle Wirth, thank you for taking away the stress of buying a car and making it such a pleasant experience I never expected to have. More